Setting rules for enhanced call forwarding
About this task
You can use this feature to forward the incoming calls on your deskphone to various destination
numbers based on call type and call state.
Procedure
1. From the feature list, select Enhanced Call Forward.
2. Select the required rules from the following list, and enter the corresponding
3. Press Save.
4. Perform one of the following actions:
Using Avaya 9608/9608G/9611G IP Deskphones SIP
The deskphone displays a list of enhanced call forwarding rules.
numbers.
• Forward all calls:
• Internal [Enter Number]
• External [Enter Number]
• Forward when busy:
• Internal [Enter Number]
• External [Enter Number]
• Forward when no answer:
• Internal [Enter Number]
• External [Enter Number]
If you have configured a number for any of the rules, the deskphone displays that
number in place of the text Enter Number.
• To activate forwarding for a rule,
press
Turn on for that rule.
• To activate forwarding for all the rules,
press
All on.
Setting rules for enhanced call forwarding
January 2014
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