Shared Control; Tracing A Malicious Call - Avaya J129 Instructions Manual

Advanced features
3. Press Select or OK to activate Auto Callback.
When you end the callback call, the system deactivates the feature automatically.

Shared control

With the Shared Control feature, you can operate phones from the Avaya IX
client and use high quality audio of the phone. Shared control is supported on all the Avaya J100
Series IP Phones models.
Phones must be registered with Avaya Aura
log in to your phone and Avaya IX
the phone through Avaya IX
if multiple devices are registered to the same user, depending on the client implementation.
The Shared Control feature must be activated by the administrator and configured on Avaya IX
Workplace Client.
Note:
This feature is available only in Avaya Aura
You can perform the following tasks on the Avaya J100 Series IP Phones:
• make a call
• answer a call
• place and resume a call on hold
• mute and unmute a call
• call transfer
• conference
Notifications
You will get the following messages on your ePhone screen after the phone is configured or
disconnected from Avaya IX
• Shared Control active
• Shared Control inactive
For information on installing and configuring Avaya IX
Administering Avaya IX
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IX Workplace Client for Android, iOS, Mac, and Windows.

Tracing a malicious call

About this task
Use this procedure to activate Malicious Call Tracing and providing information about the
malicious call. This feature is available only if your administrator has set up the phone system to
January 2020
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to establish a shared control connection. When you
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Workplace Client in the shared control mode, you can control
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Workplace Client. A shared control session might not be established
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Workplace Client:
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Workplace Client for Android, iOS, Mac, and Windowsand Using Avaya
Using Avaya J129 IP Phone SIP
Comments on this document? infodev@avaya.com
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environment.
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Workplace Client, see Planning for and
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Workplace Client
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