Contact Customer Support To Obtain Return Material Authorization - Juniper EX9253 Hardware Manual

• Routing Engine—The serial number ID label is on the connector end (see
Figure 67: Location of the Serial Number ID Label on a Routing Engine
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Contact Customer Support to Obtain Return Material Authorization

If you are returning a device or hardware component to Juniper Networks for repair or replacement,
obtain a Return Material Authorization (RMA) number from Juniper Networks Technical Assistance
Center (JTAC).
After locating the serial number of the device or hardware component you want to return, open a
service request with Juniper Networks Technical Assistance Center (JTAC) on the Web or by telephone.
Before you request an RMA number from JTAC, be prepared to provide the following information:
• Your existing service request number, if you have one
• Serial number of the component
Figure 67 on page 193).
193