Charging Errors; Connector Connection Error; Authorization Failure; Charging Start Failure - Autel MaxiCharger DC Fast Installation And Operation Manual

Charging Errors

This section depicts several common problems that may arise during your charging
session, along with possible causes/solutions to help you resolve those problems. If the
problem persists, contact your local dealer or Autel Technical Support.

Connector Connection Error

If the connector is not properly connected to your EV, then the Connector Not Connected
screen will appear. Insert the connector into your EV's charge port and check the
connection.

Authorization Failure

If an error occurs when you start the authorization process but without starting charging,
the Authorization Failure screen will appear. The cause and possible solution(s) will
display on the screen. Follow the on-screen instructions to resolve the problem, or
contact your local dealer or Autel technical support.

Charging Start Failure

If an error occurs when you start charging, the Charge Start Failure screen will appear.
The cause and possible solution(s) will display on the screen. Follow the on-screen
instructions to resolve the problem.

Charging Failure

If an error occurs during charging, the Charging Failure screen will appear. The cause
and possible solution(s) will display on the screen. Follow the on-screen instructions to
resolve the problem, or contact your local dealer or Autel Technical Support.

Energizing the MaxiCharger

 To energize the MaxiCharger
Close the front door.
Set the upstream breaker that provides power to the MaxiCharger to ON.
The MaxiCharger will start and be ready for operation.
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