Autel MaxiCharger AC Wallbox Home Manual
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Autel MaxiCharger AC Wallbox Home Manual

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Trademarks
®
®
Autel
and MaxiCharger
are trademarks of Autel Intelligent Technology Corp., Ltd.,
registered in China, the United States and other countries. All other marks are trademarks
or registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted, in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise without
the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or any economic
consequential damages (including the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support:
Web:
www.autelenergy.com
Tel: +49 (0) 89 540299608 (Europe)
0086-755-2267-2493 (China)
Email:
support.eu@autel.com
For technical assistance in all other markets, please contact your local selling agent.
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Summary of Contents for Autel MaxiCharger AC Wallbox Home

  • Page 1 All information, specifications and illustrations in this manual are based on the latest information available at the time of printing. Autel reserves the right to make changes at any time without notice. While information of this manual has been carefully checked for accuracy, no guarantee is given for the completeness and correctness of the contents, including but not limited to the product specifications, functions, and illustrations.

  • Page 2: Safety Messages

    Safety Instructions The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be certain that any condition or service procedure encountered does not jeopardize your personal safety.
  • Page 3  Handle the device with care during transportation. Do not subject it to strong force or impact, pull, twist, tangle, drag or step on the device, to prevent damage to it and any of its components.  Do not insert fingers or foreign objects into any part of the device. ...

  • Page 4: Table Of Contents

    CONTENTS SAFETY INFORMATION ................II SAFETY MESSAGES ..................II SAFETY INSTRUCTIONS ................II 1 USING THIS MANUAL ................... 1 ..................1 ONVENTIONS 2 GENERAL INTRODUCTION ................3 ................4 RODUCT VERVIEW ....................6 PTIONS ..............8 ESCRIPTION OF THE ISPLAY 2.3.1 Boot Screen .................
  • Page 5 3.2.2 Install the Charger ..............23 ..............27 OWER UPPLY IRING 3.3.1 Remove the Covers ..............27 3.3.2 Insert the AC Input Cable ............28 3.3.3 Connect the AC Input Cable, Single-phase ....... 28 3.3.4 Connect the AC Input Cable, Three-phase ........ 29 3.3.5 Reinstall the Covers ..............

  • Page 6: Using This Manual

    Using This Manual This manual describes the installation and use of the MaxiCharger AC Wallbox Home. Prior to installation, read through this manual to be familiarized with the instructions of this MaxiCharger to ensure a successful installation and smooth operations.
  • Page 7 Important IMPORTANT indicates a situation which, if not avoided, may result in damage to the test equipment or vehicle. Example: IMPORTANT The charger should only be installed by personnel who are trained and qualified to work on electrical systems. Hyperlink Hyperlinks or links that take you to other related articles, procedures, and illustrations are available in electronic documents.

  • Page 8: General Introduction

    General Introduction The MaxiCharger AC wallbox is designed to charge an electric vehicle (hereinafter called EV). Our chargers provide you with safe, reliable, fast, and smart charging solutions. This manual will instruct you how to install and use this charger. Intended Use The MaxiCharger is intended for the AC charging of EVs.

  • Page 9: Product Overview

    2.1 Product Overview MaxiCharger AC Wallbox LED Indicators (from left to right):  Power LED  Internet Connection LED  Charging LED  Bluetooth Connection LED RFID Reader AC Input Cable RJ45 Ethernet Port Mounting Screws Rear Entry Signal Conduit Plug Rear Entry Power Conduit Plug Product Label...
  • Page 10 LED Description Description  Solid Green: The charger is on.  Off: The charger is off.  Flashing Yellow: Data is being transmitted and/or firmware Power LED is upgrading.  Solid Yellow: Firmware upgrade has failed. Solid Blue: Data transmission has failed; will turn solid green ...

  • Page 11: Options

    2.2 Options Display Ambient Light Sensor — detects ambient brightness Display Energy Pulse Output (Infrared Ray) SIM Card Socket (Available on chargers with 4G function.)
  • Page 12 Cable Model Charging Handle Safety Lock — Press to release charging handle from its cradle Charging Handle, Type 2 Cradle EV Charge Cable (With holster) (Without holster) NOTE  Drape the EV charge cable over the top of the MaxiCharger and dock the connector in its holster when not in use.

  • Page 13: Description Of The Display

    2.3 Description of the Display IMPORTANT This section is only applicable to chargers with a display. Function Buttons Button Description Cost Details Tap to view the charging cost. Language Tap to choose your language for the charger. Stop Tap to stop a charge session. Tap to confirm the information on the screen.

  • Page 14: Standby/Authorization Screen

    2.3.2 Standby/Authorization Screen Top screen — displays total delivered energy, time, signal strength, and Bluetooth connection Middle screen — provides two authorization methods: QR code or RFID card Bottom screen — tap to view the charging costs and choose your language The display shows the Standby/Authorization screen when the charger is in idle status, indicating that the charger is ready for use.

  • Page 15: Charging Screen

    2.3.4 Charging Screen The Charging screen appears during the charge session. Top screen Main Charging screen — shows the real-time charging progress, the SOC value, and other charging information including energy, duration, current cost, power, voltage, as well as current per phase. Stop button —...

  • Page 16: Device Information Screen

    2.3.6 Device Information Screen The actual Device Information screen may differ. 2.3.7 Error Screen The display shows different error messages depending on the error type. The charger fails to start a charge session: Tap the OK button to confirm the message.
  • Page 17 An error has occurred with the charger. Contact Autel support.

  • Page 18: Wiring Diagram For The Mcb, Rcd, And Emergency Stop

    2.4 Wiring Diagram for the MCB, RCD, and Emergency Stop Figure 2-1 MCB + RCD + Emergency Stop View (for 7.4 kW device) Figure 2-2 MCB + RCD + Emergency Stop View (for 11/22 kW device)
  • Page 19 Figure 2-3 Connection Diagram The actual connection among the MCB, RCD, emergency stop, and the charger are as shown above. This diagram applies to 7.5 kW, 11 kW, and 22 kW models. MCB + RCD Emergency Stop...

  • Page 20: Specifications

    2.5 Specifications Item Description Charging Type Mode 3 charging  Single-phase: 7.4 kW/32 A Input/Output Power  Three-phase: 11 kW/16 A Rating and Current Three-phase: 22 kW/32 A  Over-current, over-temperature, over-voltage, under-voltage, Protection ground fault including DC residual current protection, Product Information integrated surge protection Earth (Ground) Fault...
  • Page 21 Item Description Status Indication User Interface Autel Charge app  Bluetooth  Connectivity Wi-Fi  User Interface  Ethernet Communications OCPP 1.6J Protocols  User Authentication  RFID card  QR code  OCPP 1.6J Software Update Software Update ...
  • Page 22 Table 2-1 Cable Specifications Parameter Specification Wire size Cross-section: 5 x 6 mm Length 1800 mm AC Input Cable (Three phase, 32 A) Strip length 12 mm Outside diameter 17.8 mm Wire size Cross-section: 5 x 2.5 mm Length 1800 mm AC Input Cable (Three phase, 16 A) Strip length...
  • Page 23 Table 2-2 Supplementary Specifications Category Item Description  Single-phase: 7.4 kW, 30 mA Power Rating  Three-phase: 11/22 kW, 30 mA Over-current, over-voltage, under- voltage, over-temperature, ground Protection fault including DC residual current protection, and integrated surge protection MCB+RCD  Single-phase: 230 V AC Voltage ...
  • Page 24 Table 2-3 Parts Manufacturer and Model Item Manufacturer Model XALK178 Schneider Electric Emergency stop Industries SAS Type : DC 12 MODAB81PN Distribution box for Ensto Finland Oy 11/22 kW model (Size : 238x231x113 mm) Distribution box for MODAB41PN Ensto Finland Oy 7 kW model (Size : 166x231x113 mm) Circuit breaker for...

  • Page 25: Product Model

    2.6 Product Model The MaxiCharger AC Wallbox model is a code that consists of seven parts: Maxi U W - XX - YY – L – M - ZZ I II III IV V VI VII Code Part Description Value Meaning of Value EU AC EU AC series...

  • Page 26: Installation

    Installation 3.1 Prepare for Installation 3.1.1 Preliminary Requirements  All required permits have been acquired in accordance with the local regulations.  The AC input cable is available.  There is no voltage on the AC input cable throughout the installation procedure. 3.1.2 Unpack the Charger Open the box.

  • Page 27: Parts And Tools

    3.2.1 Parts and Tools Charging Station Wall Dock Screw (M6 x 50) Screw (M5 x 12) 2 PCS Wall Plug (8 mm) Charge Card 2 PCS 2 PCS Cable Sealing Cable Sealing Ring (M25) Ring (M16) Waterproof Screwdriver Ethernet Cable (type T25) Gland Screwdriver...

  • Page 28: Install The Charger

    3.2.2 Install the Charger STEP 1 Place the wall dock on the wall and level it using a spirit level or a ruler. Figure 3-1 Levelling the Wall Dock Mark the two lower mounting holes (A) with a marker or pencil and drill two 8 mm holes. Insert two 8 mm diameter wall plugs (B) into the lower mounting holes.
  • Page 29 STEP 2 Attach the wall dock to the mounting location by screwing two M6 x 50 screws (C) into the lower mounting holes. Tighten the two M6 x 50 screws using the type PH2 screwdriver (D, not included in the package).
  • Page 30 STEP 4 Screw the included M5 x 12 screw (G) into the hole at the bottom of the charger and tighten the screw to secure the charger using the type T25 screwdriver. Figure 3-5 Securing the Charger STEP 5 The charger can be connected to the Internet by Ethernet connection, Wi-Fi or a SIM card. To connect via the Ethernet cable, put the RJ45 plug of the Ethernet cable into the RJ45 port (H) at the bottom of the charger.
  • Page 31 Before connecting the Ethernet cable, we recommend you connect the Ethernet cable to the waterproof Ethernet cable gland first.  To connect the provided waterproof Ethernet cable gland: Put the Ethernet cable with RJ45 plug (I) through the nut (J) and the waterproof cap (L) (leave some space between them).

  • Page 32: Power Supply Wiring

    STEP 6 Switch on the electrical power to the charger. 3.3 Power Supply Wiring IMPORTANT  Consult your local electrical codes for the correct wire size, based on the environment, the conductor type, and the rating of the charger.  Ensure that all the screws are tightened to the correct torque after the wiring is completed, and that there are no loosen screws at the terminal blocks.

  • Page 33: Insert The Ac Input Cable

    Unscrew the five screws (P) to remove the inner cover (Q). Figure 3-10 Removing the Inner Cover 3.3.2 Insert the AC Input Cable Strip the wires to 12 mm. Loosen the lower-left cable gland, insert the AC input cable through the inlet hole, and pre-fix the cable gland.

  • Page 34: Connect The Ac Input Cable, Three-Phase

    Figure 3-11 Single-phase Wiring 3.3.4 Connect the AC Input Cable, Three-phase Loosen the screws at the terminal block. Insert the cable connector into the terminal block. Connect the following wires as specified: L1 (Brown)   Earth (PE, green/yellow striped) ...

  • Page 35: Reinstall The Covers

    3.3.5 Reinstall the Covers Reinstall the inner cover by tightening the five screws to the right torque. Reinstall the maintenance cover by tightening the two screws at the bottom of the charger. 3.3.6 Distribution Box Wiring Procedures above complete the power supply wiring to the charging station. In order to complete the power supply wiring to the distribution box, connect the wires as specified on the terminal block.

  • Page 36: Protective Device

    The breaker value depends on the diameter and the length of the cable, the charger rating, and the environmental parameters (for the electrician to decide). The Autel MaxiCharger has the internal 30 mA AC and 6 mA DC leakage current detection, which is equivalent to Type B RCD function and meets IEC-61851 standards.

  • Page 37: Operation

    — Use the Autel Charge app by tapping Start on the Charge screen. — If you have set a charging schedule in the Autel Charge app, the charger will — initiate a charge session automatically as scheduled. If the Plug-and-charge function is enabled in the Autel Charge app, the charger —...

  • Page 38: Stop Charging

    If you have set a charging schedule in the Autel Charge app, the charger will — initiate a charge session automatically as scheduled. (Scheduled charging case.) If the Plug-and-charge function is enabled in the Autel Charge app, the charger —...
  • Page 39 The charging LED will light solid green. — The Autel Charge app displays that your vehicle is fully charged. — If the charger has a display, it will show that your vehicle is fully charged. — NOTE When your vehicle is fully charged, the charger will automatically disconnect the power supply.

  • Page 40: Troubleshooting And Service

    Troubleshooting and Service 5.1 Troubleshooting Table Item Problems Solutions If the 485 communications electrical tape coil cables are not needed to communications cables respectively. the distribution box. Check whether the QR code on the charger is The charger is successfully consistent with the QR code on the Quick bound, but the Bluetooth Reference Guide.
  • Page 41 Contactor fault Contact your local representative. Over current Unplug the vehicle and plug it again. Use an Autel diagnostics tool to scan fault, and Pilot fault contact the vehicle manufacturer to clear fault.  Examine the connection of the EV charge cable.

  • Page 42: Service

    If you cannot find solutions to your problems with the aid from the table above, please contact our technical support. AUTEL  Website: www.autelenergy.com  Phone: +49 (0) 89 540299608 (Monday-Friday, 9:00AM-6:00PM Berlin Time)  Email: sales.eu@autel.com; support.eu@autel.com  Address: Landsberger Str. 408, 4. OG, 81241 München, Germany...

  • Page 43: Compliance Information

    Compliance Information The product is in conformity with the following standards and/or other normative documents: EN 301 489-1 V2.2.3 EN 301 489-3 V2.1.1 EN 301 489-17 V3.2.4 EN 301 489-52 V2.1.1 EN 300 328 V2.2.2 EN 300 330 V2.1.1 EN 301 908-1 V13.1.1 EN 301 908-2 V13.1.1 EN 301 908 -13 V13.1.1 EN 301 511 V12.5.1...

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