Fax Troubleshooting - Lexmark Pro715 User Manual

3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
ESTART THE COMPUTER
Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED
R
ESTART THE COMPUTER
Cannot scan to a computer over a network
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK
M
AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER

Fax troubleshooting

• "Fax troubleshooting checklist" on page 156
• "Cannot send faxes" on page 156
•
"Cannot receive faxes" on page 158
•
"Cannot run the fax software" on page 159
•
"Fax error messages on the printer control panel" on page 159
For detailed descriptions of common terms and tasks, see the following:
•
"Setting up the printer to fax" on page 73
•
"Faxing FAQ" on page 91
.
Troubleshooting
155