SMA Solar Technology AG
Event number
Message, cause and corrective measures
7619
Communication fault with meter unit
The inverter is not receiving any data from the energy meter.
Corrective measures:
7620
Communication with grid power meter faulty
The inverter is not receiving any data from the energy meter.
Corrective measures:
7716
Section switch does not open
Tie switch does not open.
Corrective measures:
7717
Device fault
Neutral conductor relay of the device at Lxx does not open.
Corrective measures:
7718
Device fault
Transfer relay does not open at line conductor Lxx. A bypass switch may have bridged the in-
ternal transfer relay.
7719
Plausibility check MC-BOX failed
Plausibility check on the contactors in the Multicluster-Box has failed.
Corrective measures:
Operating manual
• Ensure that the energy meter is correctly integrated into the same network as the inverter
(see energy meter manual).
• Establish connection between the inverter and the DHCP server (router) via Ethernet.
• Ensure that the energy meter is correctly integrated into the same network as the inverter
(see energy meter manual).
• Establish connection between the inverter and the DHCP server (router) via Ethernet.
• Ensure that the triggering of the tie switch is correct.
• Ensure that the tie switch is correctly wired.
• Ensure that the feedback contact is correctly connected.
• Contact the Service.
• Ensure that the bypass switch is in the position for operation with Sunny Island.
• Ensure that the connections AC1 and AC2 are not bridged.
• Contact the Service.
14 Troubleshooting
SI44M-80H-13-BE-en-15
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