SMA Solar Technology AG
Event number
Message, cause and corrective measures
3809
Overcurrent in inverter bridge at line conductor Lxx
Too much current is flowing through the DC connection of a Sunny Island at line conductor
Lxx.
Corrective measures:
6120-6135
Device fault
OCU watchdog has triggered (an error has occurred in the program sequence).
Corrective measures:
6316
Device fault
Voltage or current measurement interferences at external measurement point of the AC sub-
distribution (Multicluster-Box) at line conductor Lxx.
Corrective measures:
6463
Device fault
Corrective measures:
6465
Device fault
Processor voltage in the device at Lxx is incorrect.
Corrective measures:
6466
System failure
15 V voltage supply or 24 V voltage supply in the Multicluster Box is defective.
Corrective measures:
6502-6514
Overtemperature
Temperature of the transformer or the heat sink in the Sunny Island at line conductor Lxx is
too high (due to overload or ambient temperature).
Corrective measures:
Operating manual
• Reduce the power of the loads.
• Contact the Service.
• Ensure that the control and measuring cable between the Multicluster-Box and the
corresponding Sunny Island of the main cluster is correctly inserted. When doing so,
observe the correct sequence of the Multicluster-Box connections to the Sunny Island
inverters (see the Multicluster-Box documentation).
• Contact the Service.
• Contact the Service.
• Contact the Service.
• Ensure that the Sunny Island is functional. For this, disconnect all AC sources and loads
from the Sunny Island and restart the Sunny Island.
• Reduce the total power of the loads, e.g. by staggering their use over time.
• Clean the fans.
14 Troubleshooting
SI44M-80H-13-BE-en-15
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