Toshiba e-STUDIO556 Service Manual page 17

Error code Classification
CBB0 Finisher related
service call
CBC0
CBD0
CBE0
CBF0
CC00
CC10
CC20
CC40
CC50
CC60
CC80
CCC1
CCD1
CCE1
CD00 Laser optical unit
related service call
CD10 Process related
service call
CD20
CD30
CD40
CD50 Fuser unit related
service call
CDE0 Finisher related
service call
CE50 Image quality
control related
service call
CE90
e-STUDIO556/656/756/856/557/657/757/857
ERROR CODE AND TROUBLESHOOTING
Contents
Stitch motor (rear) abnormality: The stitch motor (rear)
does not run normally or the rotational cam does not
move normally.
Alignment motor abnormality: The alignment motor does
not run normally or the alignment plate does not move
normally.
Guide motor abnormality: The guide motor does not run
normally or the guide does not move normally.
Paper folding motor abnormality: The paper folding motor
does not run normally or the paper folding roller does not
move normally.
Paper positioning plate motor abnormality: The paper
positioning plate motor does not run normally or the
paper positioning plate does not move normally.
Sensor connector abnormality: Disconnection of each
connector of the guide home position sensor, paper
pushing plate home position sensor and paper pushing
plate leading position sensor is detected.
Microswitch abnormality: Any of the inlet door switch,
delivery door switch and front cover closing detection
switch is opened while all the covers are closed.
Communication error between Finisher and Saddle Stitch
section: Communication error has occurred between the
finisher controller PC board and the saddle stitcher
controller PC board.
Swing motor abnormality: The swing motor does not run
normally or the swing unit does not move normally.
Horizontal registration motor abnormality: The horizontal
registration motor does not run normally or the puncher
does not move normally.
Punch motor abnormality: The punch motor does not run
normally or the puncher does not move normally.
Rear alignment motor abnormality: The rear alignment
motor is not rotating or the rear alignment plate is not
moving normally. [MJ-1029]
Communication error between Inserter Unit and Finisher
Inserter EEPROM abnormality
Inserter fan motor abnormality
Laser initialization time-out: Laser control does not end
within the initialization period.
*Only for e-STUDIO756/856
Cleaning brush drive motor abnormality: The cleaning
brush drive motor does not run normally when the power
is turned ON or the copying is started.
Used toner transport motor abnormality: The used toner
transport motor does not run normally when the power is
turned ON or the copying is started.
Recycle toner transport motor abnormality: The recycle
toner transport motor does not run normally when the
power is turned ON or the copying is started.
Toner bag full
Web motor signal path abnormality
Paddle motor abnormality: The paddle motor is not
rotating or the paddle is not rotating normally. [MJ-1029]
Temperature/humidity sensor abnormality: The output
value of the temperature/humidity sensor is out of the
specified range.
Drum thermistor abnormality: The output value of the
drum thermistor is out of the specified range.
8 - 16
© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
Troubleshooting
P. 8-118
P. 8-119
P. 8-119
P. 8-120
P. 8-120
P. 8-121
P. 8-122
P. 8-124
P. 8-124
P. 8-126
P. 8-127
P. 8-128
P. 8-128
P. 8-128
P. 8-129
P. 8-112
P. 8-132
P. 8-132
P. 8-132
P. 8-132
P. 8-104
P. 8-129
P. 8-133
P. 8-133