Table of Contents
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Firmware Information ..................................................................................................................................................... 34
About ............................................................................................................................................................................. 34
7.
REPORT .................................................................................................................................................. 34
Report ............................................................................................................................................................................ 35
Replay ............................................................................................................................................................................ 36
File Manager .................................................................................................................................................................. 37
8.
UPDATE & FACTORY RESET ............................................................................................................... 37
Update ........................................................................................................................................................................... 37
Factory Reset ................................................................................................................................................................ 38
9.
FAQ.......................................................................................................................................................... 39
Q1: Failed to generate Diagnostic report ....................................................................................................................... 39
Q2: How to print a Diagnostic report .............................................................................................................................. 40
Q3: Failed to extract files ............................................................................................................................................... 40
Q4: Mailbox supported ................................................................................................................................................... 40
Q5: How to make an appointment for remote support ................................................................................................... 40
Q6: How to generate and upload diagnostic log files ..................................................................................................... 40
Q7: How to switch language .......................................................................................................................................... 40
Q8: Failed to diagnose vehicle ....................................................................................................................................... 40
Q9: Failed to activate or register .................................................................................................................................... 41
Q10: Failed to turn on when charging ............................................................................................................................ 41
Q11: Failed to open the Diagnostic app ......................................................................................................................... 41
Q12: Can't receive the email after sharing the diagnostic report ................................................................................... 41
10.
WARRANTY & SERVICES ..................................................................................................................... 41
11.
REMOTE ASSISTANCE ......................................................................................................................... 42
12.
APPENDIX ............................................................................................................................................... 43
Trademarks .................................................................................................................................................................... 43
Copyright ....................................................................................................................................................................... 43
Button Description.......................................................................................................................................................... 43
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