Problem Solving - Xantrex BC3012 User Manual

Problem Solving

If the remote display is not functioning, troubleshoot your BC Series using the
tables below. In the event that you have a problem with your BC Series, the
following tables will help you to identify the problem and offer possible solutions to
the problem.
Symptom
Indicator lights do not illuminate when charger is connected to AC power.
Possible Cause
No power at AC source and no
battery connected on bank 1
Defective AC wiring
Charger level fault
Symptom
Fault indicator light illuminates. BC Series stops functioning.
Possible Cause
BC Series does not detect battery
for one of following reasons:
• poor connection
• reverse polarity connection
• damaged wiring
BC Series internal temperature
too hot
975-0188-01-01
Solution
Ensure that power is available at the source and you
have a battery or bank connected to bank 1
Replace wiring
Call for service
Solution
Check quality of battery connection and wires.
Ensure correct polarity (negative connected to
negative, positive connected to positive).
Allow the BC Series to cool. Improve ventilation or
install in cooler location.
Problem Solving
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