Troubleshooting - Assa Abloy SL500 Owner's Manual

Sliding door operator
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Troubleshooting

What's wrong
The door does not open
The motor does not start
The motor starts but stops
during opening
The door does not close
The motor does not start
The motor starts but stops
during closing
The door moves slowly
If the problem continues, please contact your ASSA ABLOY representative.
1018022-US-0.0
Change the setting of the operator mode selector.
If break-out unit PSA is installed, check that the door leaves
are completely closed.
Check the mains switch.
Unlock the mechanical locks.
Clean the floor guide.
Check for objects jammed under the door.
Change the setting of the operation mode selector.
If a presence sensor is installed, check for and remove objects
placed in the presence zone.
Clean the floor guide.
Check for objects jammed under the door.
Prevent traffic using the door and allow it to do a complete
opening and closing cycle with low speed.
Reset the operator by using the Program Selector. See page
7.
Allow the operator to control the closed position without
interruption.
Issue 2018-05-25
Remedies
19

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