The Function Of Filament Existence Detection Sensor Doesn't Work Normally; Filament Auto Loading Function Doesn't Work; It Can't Recognize A Genuine Filament - Cubicon Style Plus-A15 Series User Manual

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Continuously maintain the cleaned state for the tip of the nozzle.
If a problem continues to occur, replace the Extruder cleaning brush or the heating bed, or a
warranty service is necessary.
The Auto Leveling may fail due to the temperature during the use of the non-genuine
filament and the difference in the
The Function of Filament Existence Detection Sensor Doesn't Work
Normally.
Check whether the diameter of the filament that is supplied is 1.75mm and then use it.
Since the existence detection sensor is located in the starting part of the spool feeder, try the
operation after inserting the filament by about 10cm.
If the existence detection sensor can't recognize it after the insertion of the filament, contact us
for the warranty service since the existence detection sensor may have been broken down.

Filament Auto Loading Function Doesn't Work.

Try to operate the printer after inserting a filament by more than 10cm into the filament inlet. If the
filament is not inserted, Auto Loading Function would not operate.
If it is not loaded from the start of the inlet even if the filament is inserted, contact us for an inquiry
about a warranty service since it may be a failure of the sensor in the starting part or the motor.
If the tip of the filament is deformed (deformation due to a folding or a heat), use it after cutting off
the tip of the filament neatly since it may cause the jamming in the loading path.
If the filament is loaded from the starting part of the inlet to the Extruder and fed to the drive gear
normally, it would be confirmed that it has been normally loaded as the encoder detects the
rotation of the idler while the idler rotates at the same time.
If the idler doesn't rotate, check and contract us for an inquiry about a warranty service since it
may be a case that the filament is jammed in the starting part of the Extruder or the filament fails
to be discharged due to the load.

It Can't Recognize a Genuine Filament

The device judges whether a filament is genuine by reading NFC tag that is attached on the
Spool.
Check whether NFC tag that is attached on the Spool is damaged.
If NFC tag is not damaged and the device fails to recognize the Spool, contact us for the warranty
service since it may be a failure of NFC module inside of the device.
CUBICON Style Plus-A15 Series​ ​
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filament​
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U ser Manual

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