Reinstalling The Operating System - Promise Technology Vess A Series Product Manual

Vess A6120 Product Manual
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In the unlikely event that your Vess A-Series system will not boot normally, you might
need to reinstall the operating system. This can be done by first creating a boot image
on a USB flash memory device, then loading the Windows from that image. Note that the
BIOS of the Vess A-Series is configured to first look for the boot image in a USB drive.
The install image is available at the PROMISE website online.
To download the install image, go to www.promise.com, and follow these steps:
1. From the Promise home page, find the Vess A-Series menu page.
2. Scroll down the page and expand the Resources menu.
3. Under Drivers/Utilities/Firmware, click on the link for the bootable restoration image
to download.
You can also download an image writer utility for Vess A-Series here.
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Troubleshooting