Promise Technology Vess A3340s Quick Start Manual

Promise Technology Vess A3340s Quick Start Manual

Storage appliance for video surveillance

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Vess A3340s
Vess A3340d
Storage Appliance for Video Surveillance
Quick Start Guide
Version 1.2
© 2018 PROMISE Technology, Inc. All Rights Reserved.

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Summary of Contents for Promise Technology Vess A3340s

  • Page 1 Vess A3340s Vess A3340d Storage Appliance for Video Surveillance Quick Start Guide Version 1.2 © 2018 PROMISE Technology, Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    Promise Technology Quick Installation Guide ..................1 bout this guide ....................1 ntroductIon ..................2 etup 1: u ..................2 npAck A3340 /A3340 ............2 Acking ................3 ront pAneL oVerView .................. 4 eAr pAneL oVerView 2: M A3340 /A3340 ......
  • Page 3 Vess A3340 Storage Appliance for Video Surveillance ...................29 ysteM hutdown ................30 roduct egistrAtion ..............31 egister your eries .................33 pen A web support cAse ..............35 ontActIng echnIcAl upport ..............35 echnIcAl upport ervIces...
  • Page 4: A Bout This Guide

    This Quick Start Guide provides an introduction to the hardware components of the Vess A3340s and Vess A3340d Storage Appliance for Video Surveillance, as well as instructions for how to install the device in an equipment rack, and how to connect the power, a keyboard and monitor used for the initial configuration setup.
  • Page 5: Etup Ask Ist

    Promise Technology Quick Installation Guide etup To setup the Vess A3340s/A3340d system, perform these hardware and configuration tasks in order: • Task 1: Unpack device • Task 2: Mount Vess A3340s/A3340d in a standard rack • Task 3: Remove front bezel and install hard disk drives •...
  • Page 6: F Ront Panel Overview

    The left panel contains the power button, various LEDs, USB ports and the tubular lock. See “Power On Vess A3340s/A3340d ” on page 2 and “Front Panel LEDs” on page 2 in this guide for more information.
  • Page 7: R Ear Panel Overview

    Quick Installation Guide eAr PAneL oVerView The rear panel of the Vess A3340d and Vess A3340s provide the network ports for system administration, ports for connection to the IP camera network, and the greater surveillance network and data storage network. This is also where the different video and audio ports are located, USB 2.0 and USB 3.0 ports, and the power insert for the...
  • Page 8 Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance Vess A3340s/A3340d ports on rear panel No. Type USB 2.0 ports VGA port Gigabit Ethernet ports USB 3.0 ports Audio In/Out Display Port HDMI port S/PDIF out...
  • Page 9: Ask 2: M Ounting V Ess

    A3340 /A3340 ounting d in A The instructions here apply to the all Vess A3340s/A3340d Series 2U form factor mod- els. Cautions Do not lift or move the Vess A3340s/A3340d unit by the handles on the ear brackets in front. Hold the system itself.
  • Page 10: A Ttach Ear Brackets To Front

    DO NOT lift or attempt to support the weight of the Vess A3340s/A3340d using the handles on the ear brackets.
  • Page 11: I Nstall The Sliding Rails And Place Device In Rack

    Promise Technology Quick Installation Guide nstAll the slIdIng rAIls And plAce devIce In rAck Follow these steps to install the sliding rails in the rack system, then place the Vess A3340s/A3340d onto the rails and secure the device to the rack.
  • Page 12 Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance Secure the rails to the rack posts. Make sure the rack rails are properly oriented in the rack. Press lever to release lock (front right) To set the rails into the rack posts and secure the rails, follow these steps: Press the spring lock then insert the studs into the selected square holes on the rack post.
  • Page 13 Promise Technology Quick Installation Guide Back left rail secured to post Use the attaching screws that came with the mounting hardware to secure the enclosure to the rack. Front view of Vess A3340s/A3340d secured to rack and placed on rail system...
  • Page 14: Ask 3: I Nstalling

    Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance 3: i nstALLing RiVes The Vess A3340s/A3340d system supports: • SATA hard disks • 3.5-inch hard disk drives For a list of supported physical drives, download the latest compatibility list from the PROMISE support website.
  • Page 15 Promise Technology Quick Installation Guide Slide the cover to the right about 4 mm. Slide security cover 2. Slide Pull the cover straight back to remove. Be careful not to drop the cover. Pull back cover to remove 3. Pull back...
  • Page 16: I Nstall H Ard D Isk D Rives

    Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance nstAll rIves The instructions below apply to all types of drive carriers intended for use with the Vess A3340s/A3340d system. Remove a disk drive carrier. Carefully lay the disk drive into the drive carrier at the front, so that the screw holes on the sides line up.
  • Page 17: N Umber Of D Rives R Equired

    You can install any suitable disk drive into any slot in the enclosure. The diagram be- low shows how drive slots are numbered on the Vess A3340s/A3340d. Slot numbering is reflected in the web manager GUI and CLI/CLU user interfaces.
  • Page 18: Ask 4: M Anagement C

    The VGA, Display Port, HDMI and USB ports are located on the back of the Vess A3340s/A3340d.. Connect a VGA, Display Port or HDMI monitor to the appropriate video monitor port, and connect a USB keyboard to any USB port on the rear panel.
  • Page 19: Network Connection

    Attach the other end of the Ethernet cable to one of the Gigabit ports on the back of the Vess A3340s/A3340d . If you have multiple Vess A3340s/A3340d systems, Host PCs or Servers, re- peat steps 1 and 2 as required.
  • Page 20: Ask 5: C Onnecting The P

    With the power supplies connected, the system can now be powered on. To power on the Vess A3340s/A3340d system , press the Power button in the top left corner of the front panel. Observe the LEDs on the front panel to make certain the boot...
  • Page 21: F Ront P Anel Led S

    Promise Technology Quick Installation Guide ront AneL LED indicators on front of Vess A3340s/A3340d Power Network Link/Act Global RAID HDD Status Recording System HDD Activity OPAS USB Status When boot-up is finished, check the LEDs on the front panel to make sure the system is functioning properly.
  • Page 22: S Ystem Gui

    To access the installed operating system graphical user interface on the Vess A3340s/ A3340d, insert a USB keyboard into any USB port, and connect a monitor using either the VGA or HDMI port. See “Management Path - on site keyboard and monitor” on page 15 for description on how to connect.
  • Page 23: Ask 6: A Ccess O Perating L Og In To W Indows 7

    Promise Technology Quick Installation Guide og in to indows For Windows 7 installations, once the system has booted up it will be necessary to choose various options to complete the OS setup. You will be prompted to select a de- fault language and other user interface preferences.
  • Page 24 Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance 7: c ReAting ogicAL RiVes Setting up WebPAM PROe consists of the following actions: • Logging into WebPAM PROe • Choosing a Language • Creating Your Logical Drives • Logging out of WebPAM PROe...
  • Page 25: Ask 7: C Reating L Ogical L Ogging Into W Eb Pam Pro C Hoosing A L Anguage

    Promise Technology Quick Installation Guide hoosIng A AnguAge WebPAM PROe displays in English, German, French, Italian, Spanish, Russian, Japa- nese, Korean, Traditional Chinese, and Simplified Chinese. Language preference can be chosen at the login screen or after logging in from the WebPAM PROe menu header.
  • Page 26: D Rives

    On a newly activated Vess A3340s/A3340d system, there are no disk arrays or logical drives. To create a logical drive: Log in to Web PAM PROe. If there are no arrays configured, you will be automatically directed to the Disk Array Configuration menu.
  • Page 27 Promise Technology Quick Installation Guide Automatic Configuration When you choose the Automatic option, the following parameters appear on the screen: Disk Arrays – The number of physical drives in the disk array, their ID • numbers, configurable capacity, and the number of logical drives to be created •...
  • Page 28 Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance Express Configuration When you choose the Express option, a set of characteristics and options appears on the screen. Express Configuration options menu Check the boxes to choose any one or a combination of: •...
  • Page 29 Promise Technology Quick Installation Guide From the Application Type menu, choose an application that best describes your intended use for this disk array: • File Server • Video Stream • Transaction Data • Transaction Log • Other Click the Update button.
  • Page 30 Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance Advanced Configuration Note For an explanation of the parameters under the Advanced option, please download the Product Manual at www. promise.com. When you choose the Advanced option, the Step 1 – Disk Array Creation screen displays.
  • Page 31 Promise Technology Quick Installation Guide Step 2 – Logical Drive Creation Advanced Configuration (Step 2 Logical Drive Creation) Optional. Enter an alias for the logical drive in the field provided. Maximum of 32 characters; letters, numbers, space between characters, and underline.
  • Page 32: S Ystem S Hutdown

    Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance Click the Update button. A new logical drive is displayed under New Logical Drives. If there is free capacity re- maining, you can specify another logical drive now or wait until later.
  • Page 33: Roduct Egistration

    Promise Technology Quick Installation Guide Roduct egistRAtion It is good practice to register your Vess A-Series system with PROMISE in order to better support and assist you throughout the life of the product. If you are not a registered, first create a user account, then proceed to register the product.
  • Page 34: R Egister Your V Ess A-S Eries

    Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance Support Center online User Registration form Fill in all required informa- tion (marked with an aster- isk * on the menu) and click the Submit button to regis- ter. You will then be logged in on the Support page.
  • Page 35 Promise Technology Quick Installation Guide Choose the product line and model of the system you want to register. Fill in all required information including Serial Number and Date Purchased, click Complete Registration at the bottom of the page to finish. A confirmation mes- sage will appear letting you know that you have successfully registered.
  • Page 36: Pen A Web Support Case

    Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance Pen A web suPPort cAse It is a good idea to go ahead and open a case now that you are registered and online. This will make it easier for tracking technical support for your product, which can mean faster resolution of issues that might arise in the future.
  • Page 37 Promise Technology Quick Installation Guide Choose the Host Name (custom Host Names are optional, created in the Product Registration form) and click to check mark the Serial Number box you entered in the Product Registration. Then supply all required information (marked with an asterisk * on the menu) and click on the Submit button to create the new case.
  • Page 38: Ontacting Echnical Upport

    Vess A3340s / Vess A3340d Storage Appliance for Video Surveillance ontActIng echnIcAl upport PROMISE Technical Support provides several support options for PROMISE users to access information and updates. We encourage you to use one of our electronic services, which provide product information updates for the most efficient service and support.

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Vess a3340d

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