Promise Technology Vess A Series Product Manual

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Vess A-Series
Storage Server Appliance
Vess A8120
Product Manual
Version 1.0
© 2022 PROMISE Technology, Inc. All Rights Reserved.

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Summary of Contents for Promise Technology Vess A Series

  • Page 1 Vess A-Series Storage Server Appliance Vess A8120 Product Manual Version 1.0 © 2022 PROMISE Technology, Inc. All Rights Reserved.
  • Page 2 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology Copyright © 2022 PROMISE T echnology, Inc. All Rights Reserved. PROMISE, the PROMISE logo, VTrak, Pegasus, SmartStor, SuperTrak, FastTrak, VessRAID, Vess, PerfectPATH, PerfectRAID, SATA150, ULTRA133, VTrak S3000, BackTrak, Hyper- Cache, HyperCache-R, HyperCache-W, DeltaScan and GreenRAID are registered or pending trademarks of PROMISE T echnology, Inc.
  • Page 3 Promise Technology About this manual bout this guide This Product Manual describes how to setup, use, and maintain the Vess A8120. This manual includes a full table of contents, chapter task lists, and numerous cross-references to help you find the specific information you are looking for.
  • Page 4 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information.
  • Page 5 • Use an approved power cord. If you have questions about the type of power cord to use, contact your PROMISE TECHNOLOGY INC. authorized service provider. • If you have not been provided with a power cord for your product or for any AC-powered option intended for your product, purchase a power cord that is approved for use in your country.
  • Page 6 To reduce the risk of electrical shock, disconnect all power cords before servicing the equipment. quipmEnt odifications Do not make mechanical modifications to the system. PROMISE TECHNOLOGY INC. is not responsible for the regulatory compliance of PROMISE TECHNOLOGY INC. equipment that has been modified. quipmEnt...
  • Page 7 Promise Technology About this manual Caution To avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time” or the equivalent.
  • Page 8 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology ������������������������������������������������������������������������������������������������������������������������������������������������������� bout this guide �������������������������������������������������������������������������������������������������������������������������������������������������� Afety nformAtion ���������������������������������������������������������������������������������������������������������������������������� quipmEnt odifications ������������������������������������������������������������������������������������������������������������� quipment epAirs And ervicing ������������������������������������������������������������������������������������������������������������������������������������������������������������ 1 ntroduction ������������������������������������������������������������������������������������������������������������������������������� 1 hipping ontEnts ���������������������������������������������������������������������������������������������������������������������������������������������������������� 2 pEcifications ������������������������������������������������������������������������������������������������������������������������������������� 4 ErvEr ystEm vErviEw �������������������������������������������������������������������������������������������������������������������������������������������������...
  • Page 9: Table Of Contents

    Promise Technology Contents ��������������������������������������������������������������������������������������������������������������������������������������������� 24 EvicE aintEnancE �������������������������������������������������������������������������������������������������������������������������������������������������� 24 efore egin ������������������������������������������������������������������������������������������������������������������������������� 25 nstaLLing rocEdurEs �������������������������������������������������������������������������������������������������������������������������������������������������� 25 erver over ������������������������������������������������������������������������������������������������������������� 26 Emoving thE ErvEr ovErs ��������������������������������������������������������������������������������������������������������������� 27 nstaLLing thE ErvEr ovEr ��������������������������������������������������������������������������������������������������������������������������������������������������������� 28 ower upply ������������������������������������������������������������������������������������������������ 28 nstaLLing and Emoving thE...
  • Page 10 Vess A8120 Product Manual Introduction ntRoduction The Vess A8120 can perform one of three roles on the surveillance network: Management Server, Recording Server or AI Server (requires hardware modification). As a management server, the Vess A8120 can run your preferred VMS software to manage the surveillance network, including VMS specific plug-ins to monitor PROMISE storage hardware.
  • Page 11 Vess A8120 Storage Server Appliance Promise Technology pEcifications General Form Factor 1U 19”Rackmount Drives 4 x 3.5” + 2 x 2.5” HDD Type Enterprise SATA HDD, optional SAS HDD and SSD Processor Intel Xeon® Gen II Scalable Silver, Optional for Dual CPU Memory 16G default;...
  • Page 12 Vess A8120 Product Manual Introduction Physical Dimensions 43.4mm x 430.0mm x 625.0mm (H x W x D) Weight 20.50 kgs AC Input 100-240V AC Power Supply Redundant 750W for each power Hot Swap HDD Module / PSU Module Environment Temperature Range Operation Temperature: 10˚C-40˚C Regulatory / Safety CE, CB, BSMI Green Certificate Warranty and Support...
  • Page 13 Vess A8120 Storage Server Appliance Promise Technology ERvER ystEm vERviEw This chapter provides diagrams and illustrations showing the location of important components of the server system. ystem omponents...
  • Page 14 Vess A8120 Product Manual Introduction nternAl eAtures...
  • Page 15 Vess A8120 Storage Server Appliance Promise Technology No. Item 1 Server Board (SB) 2 Riser Card Assembly 3 PCIE Add-in Card 1 (on the riser card assembly)* or Storage Mezzanine Card (on the server board) 4 Top: PCIE Add-in Card 2 (on the riser card assembly)*...
  • Page 16 Vess A8120 Product Manual Introduction ront Anel HDD1 HDD1 HDD1 HDD1 No. Description 1 4 x 3.5” Hot-Swap HDD Trays (HDD0~HDD3) 2 2 x USB 3.0 Ports 3 Control Panel Buttons and LEDs Anel No. Description 1 2 x Power Supply Units (Redundant PSU 1+1) *Server requires 1 working PSU, with 1 redundant PSU.
  • Page 17 Vess A8120 Storage Server Appliance Promise Technology pSU LeD PSU LED Status Status Description Green Normal work; output ON and OK Amber Module fault/protection in operating mode failure, OCP, OVP, Fan Fail, OTP, UVP) AC cord unplugged)
  • Page 18 Vess A8120 Product Manual Introduction ront ontrol Anel uttons And Front Control Panel No. Item 1 UID Button and LED 2 Power Button and LED 3 NMI (Non-maskable Interrupt) Button System Reset Button USB 3.0 Ports 6 LAN1, LAN2, LAN3, LAN4 Activity LED 7 HDD Activity LED 8 System Health LED UiD B...
  • Page 19 Vess A8120 Storage Server Appliance Promise Technology tAtus ower Status Description Green Power on Off Power off UiD LeD Status Description Blue System identification is active. Off System identification is disabled. yStem eaLth Status Description Solid Red There is a fault in the system.
  • Page 20 Vess A8120 Product Manual Introduction rive No. Description 1 HDD Power LED 2 HDD Activity LED HDD Power LED Status Description Blue HDD powered-on Off No power to HDD HDD Activity LED Status Description Solid Green HDD active Blinking Green HDD accessing or reading Red HDD failed Off HDD powered-off...
  • Page 21 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology Etup To setup the Vess A8120 system, perform these hardware and configuration tasks in order: • Task 1: Unpack device • Task 5: Connect the power and power on system •...
  • Page 22 Promise Technology Initial Setup 2: m A8120 ounting in A The Vess A8120 installs in a 19” equipment rack. Please examine the illustrations in this section to make sure you are using the correct type of rack. In order to place the system in the rack, first attach the ear brackets to the front of the device. Then install the sliding rail system in the rack.
  • Page 23 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology Follow these steps to install the mounting rails in an equipment rack. 1. For both sliding rail assemblies, release and detach the inner member from the slide. 2. Attach the inner member of the sliding rail assembly to each side of the Vess A8120.
  • Page 24 Promise Technology Initial Setup 3. Fix the outer member of the rail assembly to the rack frame. 4. Carefully insert the Vess A8120 to complete the installation.
  • Page 25 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology 3: i nstAll riVes The Vess A8120 system supports: • SATA hard disks • 3.5-inch hard disk drives For a list of supported physical drives, download the latest compatibility list from the PROMISE support website.
  • Page 26 Promise Technology Initial Setup Follow these steps to install the hard disks: 1. Press the drive carrier release button. The handle springs open. 2. Grasp the handle and gently pull the empty drive carrier out of the enclosure. Caution Swing open the drive carrier handle before you insert the drive carrier into the enclosure.
  • Page 27 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology 3. Place the physical drive on a table with the bottom side facing up. 4. Position the drive in the carrier over the physical drive so the mounting holes line up (see below) Note there are different mounting screw holes for 2.5”...
  • Page 28 Promise Technology Initial Setup 4: m AnAgement onneCtion The Vess A8120 can be remotely managed through the IP network. The physical connection for management is provided by connecting to either of the two 1000BASE-T ports on the installed NIC. A lternatively you can attach a monitor to the VGA, and connect a USB keyboard and manage the initial setup configuration via direct connection to the device, using the Command Line Interface.
  • Page 29 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology anagement network ConneCtion The Gigabit Ethernet RJ-45 ports on the rear panel for the network connection used for device administrator. These ports must be physically and logically located in the IP subnet used by the system administrator.
  • Page 30 Promise Technology Initial Setup 5: C onneCting the ower Insert one power cable into the power receptacle for the power supply and connect the PSU to a suitable power source. a8120 ower SyStem With the power supplies connected, the system can now be powered on.
  • Page 31 Vess A8120 Series Storage Appliance for Video Surveillance Promise Technology ront aneL When boot-up is finished, check the LEDs on the front panel to make sure the system is functioning properly. See the table below. Description ID This will be lit BLUE when the system identification feature is active. Otherwise is remains unlit.
  • Page 32 Promise Technology Initial Setup 6: A CCess perAting ystem To access the installed operating system graphical user interface on the Vess A8120, insert a USB keyboard into any USB port, and connect a monitor using the VGA port. og in to...
  • Page 33: Evice M Aintenance

    Vess A8120 Storage Server Appliance Promise Technology EvicE aintEnancE This chapter guides you through the process to open the chassis and install components. efore egin Before you work with the server, pay close attention to the “Important Safety Instructions” at the beginning of this manual.
  • Page 34: I Nstalling P Rocedures

    Vess A8120 Product Manual Maintenance nStaLLing roCeDUreS The following components are installed in the device before shipping: • Power Supplies (Pre-installed) • Server Board (Pre-installed) • Front Panel Board (Pre-installed) • HDD Backplane (Pre-installed) • Fans (Pre-installed) An add-in card is optional to be installed when a riser board has been installed on the server board. Note that some components are already pre-installed.
  • Page 35 Vess A8120 Storage Server Appliance Promise Technology emoving the erver overS 1. Remove the screws that secure the top rear cover to the chassis. 2. Press the tabs and push straight back to remove cover from locked position. Then lift up and remove the...
  • Page 36 Vess A8120 Product Manual Maintenance nStaLLing the erver over 1. Lower the top front cover on the chassis, making sure the side latches align with the cutouts. Slide the top front cover toward the front. 2. Secure the both covers with the screws.
  • Page 37: P Ower S Upply

    Vess A8120 Storage Server Appliance Promise Technology ower upply The system can accommodate two AC supplies in the bay at the rear of the chassis. Each unit provides up to 750 Watts of power. Only a single power supply is required for operation, with the second power supply purely as a redundant, load-sharing backup.
  • Page 38 Vess A8120 Product Manual Maintenance emoving the ower UppLy To remove a failed power supply, please first identify the failed power supply . 1. Hold onto the power supply handle while pressing the locking lever towards the power supply handle. 2.
  • Page 39: S Ystem F An R Eplacing The S Ystem F An

    Vess A8120 Storage Server Appliance Promise Technology ystem epLaCing the yStem 1. Unplug the fan connector and remove the failed fan. 2. Align the mounting holes on the fan bar with the fan mounts on the replacement fan. 3. Gently place the fan on the fan bar. Make sure the fan is well seated.
  • Page 40: Raid S Etup

    Vess A8120 Product Manual Create RAID Volume Raid s Etup This chapter describes the steps needed to use Intel Virtual RAID on CPU (VROC) to create a RAID volume using the installed HDD. og in to inDowS For Windows installations, once the system has booted up it will be necessary to choose various options to complete the OS setup.
  • Page 41: C Reate Raid V Olume

    Vess A8120 Storage Server Appliance Promise Technology rAid V reAte olume Determine what RAID type you will use, then launch the VROC utility to begin the procedure. 1. The four HDD appear listed in the main panel of the user interface. You can choose 2, 3, or all 4 HDD for the RAID volume.
  • Page 42 Vess A8120 Product Manual Create RAID Volume 3. Select the Volume Type (RAID type) to be used for this new volume. In our example we are using RAID5. Click Next to proceed. 4. To configure the volume, type a Name and choose the HDD to be used. In this example all four HDD are selected.
  • Page 43 Vess A8120 Storage Server Appliance Promise Technology 6. To change data stripe size used, click the Advanced tab. You can also use this menu to enable a write- back cache for the volume; to initialize the volume, or to toggle on/off Close Write Hole (off by default).
  • Page 44 Vess A8120 Product Manual Create RAID Volume After a few seconds, a pop-up menu appears explaining the volume is now created, click OK if to close the menu. 8. The new volume appears listed as a SATA Array in the menu. The volume creation procedure is...
  • Page 45 Vess A8120 Storage Server Appliance Promise Technology completed.
  • Page 46 Vess A8120 Product Manual Create RAID Volume...
  • Page 47: D Elete V Olume

    Vess A8120 Storage Server Appliance Promise Technology elete olume Use VROC utility to remove an existing volume. To do this, click on the Delete volume option listed under Volume Properties in the user interface. Important Deleting the volume will permanently delete all data on the volume.
  • Page 48 Vess A8120 Product Manual Create RAID Volume This will bring up a warning explaining that deletion of the volume will permanently delete all data on the volume. If you do not want to remove the volume, click No. If you want to remove it, click Yes. Clicking Yes removes the volume, it will no longer appear listed under Volumes.

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