Ribbon Issues - SATO Argox I4 Series User Manual

5 Troubleshooting

5.3 Ribbon issues

The ribbon is out
￭
Load a new ribbon roll.
The ribbon is broken
￭
Check the print darkness and adjust it if it is too high, and take the
following steps to fix the broken ribbon:
1.
2.
3.
4.
The ribbon is "printed out" with the media
￭
The ribbon is not loaded correctly. See Section 2.4,
reload the ribbon.
￭
The printhead temperature is too high. Reload the ribbon and print a
configuration label to check the settings (See Section 3.2,
Media Calibration &
adjust it in printer preference, or reset your printer (see Section 3.3,
"Resetting to Factory Default
The ribbon is wrinkled
1. Make sure the ribbon is loaded correctly.
Rotate Thumb Wheel of Ribbon spindles to straighten the ribbon.
Unload the ribbon supply roll and take-up roll from the printer.
Pull the ribbon from the supply roll so it overlaps the broken end
of the take-up roll.
Tape the overlapped parts together.
Reload both rolls into the printer.
Configuration"). If the print darkness is very high,
Setting").
77
Ribbon issues
"Loading Ribbon" to
"Printing