Ribbon Issues - SATO Argox XM4 Series User Manual

XM4 Series Printer
User Manual

6.3 Ribbon issues

The ribbon is out.
￭
Load a new ribbon roll.
The ribbon is broken.
￭
Check the print darkness and adjust it if it is too high, and take the
following steps to fix the broken ribbon:
1. Unload the ribbon supply roll and take-up roll from the printer.
2. Pull the ribbon from the supply roll so it overlaps the broken end
of the take-up roll.
3. Tape the overlapped parts together.
4. Reload both rolls into the printer.
The ribbon is "printed out" with the media.
￭
The ribbon is not loaded correctly. See Section 2.4, Loading Ribbon, to
reload the ribbon.
￭
The printhead temperature is too high. Reload the ribbon and print a
configuration label to check the settings (See Section 3.2, Printing
Media Calibration & Configuration). If the print darkness is very high,
adjust it in printer preference, or reset your printer (see Section 3.3,
Resetting to Factory Default Setting).
The ribbon is wrinkled.
1. Make sure the ribbon is loaded correctly.
Rotate Thumb Wheel of Ribbon spindles to straighten the ribbon.
82