SATO Argox CP Series User Manual
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SATO Argox CP Series User Manual

Compact printer
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http://www.argox.com
service@argox.com
Compact Printer
User Manual
CP-2240
CP-2240Z
Version: 1.3
Date: Sept. 25, 2020

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  • Page 1 Compact Printer User Manual CP-2240 CP-2240Z http://www.argox.com Version: 1.3 service@argox.com Date: Sept. 25, 2020...
  • Page 2 If the continuous printing time is too long, it is easy to increase the temperature of the print head or internal parts of the printer. So please try to avoid too long continuous printing time.
  • Page 3 Revision History Changes to the user manual are listed below: Version Date Description Page (Ｙ/Ｍ/Ｄ) 2020/9/25 Adding a print alert...
  • Page 4 Liability Disclaimer Argox Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. Argox reserves the right to correct any such errors and disclaims any resulting liability. In no event shall Argox or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business...
  • Page 5 Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This is a Grade A product. In living environment, the product may cause interference to radio communications. In this case, the user is encouraged to try to correct the interference by effective measures.

  • Page 6: Table Of Contents

    Contents Introduction ......................1 Features ....................... 1 Unpacking ....................2 Understand your printer ................4 1.3.1 Perspective view ................4 1.3.2 Back view ..................5 1.3.3 Interior view I ................. 6 1.3.4 Interior view II ................7 Printer lights ....................8 1.4.1 Status lights ..................
  • Page 7 4.1.1 Printhead ..................44 4.1.2 Sensor................... 46 4.1.3 Platen Roller ................. 47 Troubleshooting ....................48 Printer issues ..................... 48 Media issues ....................49 Ribbon issues..................... 50 Other issues ....................51 Specifications ....................... 52 Printer......................52 6.1.1 Fonts, Barcodes, and Graphics Specification ....... 54 Media &...

  • Page 8: Introduction

    1 Introduction Features 1 Introduction Thank you for purchasing an Argox CP-2240 printer. This manual provides information about how to set up and operate your printer, load the media and solve common problems. 1.1 Features ￭ Fast Print Speed The print speed is up to 7 inches/sec. ￭...

  • Page 9: Unpacking

    1 Introduction Unpacking 1.2 Unpacking Make sure all of the following items are included in your package. Printer Quick Installation Guide USB Cable Power Supply AC Power Cord 1” ID Core for Ribbon Media Hanger & Ribbon Core Adaptors Media Shields...
  • Page 10 1 Introduction Unpacking When you receive the printer, open the package immediately and inspect for shipping damage. If you discover any damage, contact the shipping company and file a claim. Argox is not responsible for any damage incurred during shipping. Save all package materials for the shipping company to inspect. Note If any item is missing, please contact your local dealer.

  • Page 11: Understand Your Printer

    1 Introduction Understand your printer 1.3 Understand your printer 1.3.1 Perspective view...

  • Page 12: Back View

    1 Introduction Understand your printer 1.3.2 Back view Caution To avoid injury, be careful not to trap your fingers in the Paper Slot while opening or closing the Top Cover.

  • Page 13: Interior View I

    1 Introduction Understand your printer 1.3.3 Interior view...

  • Page 14: Interior View Ii

    1 Introduction Understand your printer 1.3.4 Interior view Warning The printhead becomes very hot during printing. Do not touch the printhead or touch around it directly after printing. By doing so you may get burnt.

  • Page 15: Printer Lights

    1 Introduction Printer lights 1.4 Printer lights There are two LED lights that show the status of your printer. 1.4.1 Status lights Status lights help you check printer’s condition. The following tables show the status lights and the conditions they indicate. LED 1 LED 2 Description...

  • Page 16: Get Started

    2 Get started Attach the power cord 2 Get started This chapter describes how to set up your printer. 2.1 Attach the power cord 1. Make sure the power switch is set to the OFF position. 2. Insert the power supply’s connector into the printer power jack. 3.

  • Page 17: Turn On/Off Your Printer

    2 Get started Turn on/off the printer 2.2 Turn on/off your printer When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer.

  • Page 18: Turn Off Your Printer

    2 Get started Turn on/off the printer 2.2.2 Turn off your printer 1. Make sure LED 2 and LED 1 is solid green before turning off the printer. 2. To turn off your printer, turn off the Power Switch as below. The “O” is the OFF position.

  • Page 19: Load Media

    2 Get started Load media 2.3 Load media There are various types and sizes for the media roll. Load the applicable media to satisfy your need. 2.3.1 Prepare media The inside wound and outside wound media roll can be loaded into the printer the same way.

  • Page 20: Placing Media Roll

    2 Get started Load media 2.3.2 Placing media roll 1. Open the top cover of the printer. 2. Put the Media Hanger through media supply roll, and then centrally align with the two Media Shields to closely lean against the media supply roll. 3.
  • Page 21 2 Get started Load media 4. Push the Release Latch to open the printer module. 5. Pull a short length of media till it reaches the Platen Roll of printer. Press the lock of Media Guide at the right to adjust media guides’ position. Make sure media stays under the Media Shaft and centrally under both of the Media Guides.
  • Page 22 2 Get started Load media 6. Close the printer module and then press firmly at the both sides to properly latch until you hear a click.

  • Page 23: Test Media Feed

    2 Get started Load media 2.3.3 Test media feed 1. Turn on the printer, and press the FEED button to feed a label. 2. To tear media, pull the media edge against the Tear Bar.

  • Page 24: Media Types

    2 Get started Load media 2.3.4 Media types Your printer supports various media types, including non-continuous media, continuous media, and fanfold media. The following table provides details about them. Media Type Looks Like Description Non-Continuous Non-continuous media is the typical media for Media bar code printing.
  • Page 25 2 Get started Load media Media Type Looks Like Description Continuous Continuous media does not have gaps, holes, Media notches or black marks. It allows you to print data anywhere on the media. A cutter may be used for splitting labels. Fanfold Media Fanfold media is in continuous form, but it can be used as non-continuous media, because its...

  • Page 26: Loading Ribbon

    2 Get started Loading Ribbon 2.4 Loading Ribbon The following steps only apply to thermal transfer printing mode only. Direct thermal does not need ribbon to be installed. Note: Media and ribbon types should be matched to provide with optimal print results. Always use ribbon that is wider than the media to protect the print head from wear.

  • Page 27: Placing Ribbon Roll

    2 Get started Loading Ribbon 2.4.2 Placing Ribbon Roll 1. Open the top cover of the printer. 2. Push the Module Release Latch to open the printer module.
  • Page 28 2 Get started Loading Ribbon 3. Lift up the printer module to check the Ribbon Supply Holder. 4. Install one ribbon roll and rotate it until the notches align and lock into the left side of Ribbon Supply hub, and then into the right...
  • Page 29 2 Get started Loading Ribbon Note: The Ribbon Supply Holder accepts the coated side of ribbon to be wound ink-side IN or wound ink-side OUT. 5. Install the other ribbon roll and rotate it until the notches align and lock into the left side of Ribbon Pick-up hub, and then the right.
  • Page 30 2 Get started Loading Ribbon 6. Close the printer module and press down firmly at its both sides, until you hear a click. 7. Rotate Thumb Wheel of Ribbon Pick-up Holder to remove slack and ribbon wrinkle, and to align the ribbon on the spindles.

  • Page 31: Printer Operation

    3 Printer operation Media sensor calibration 3 Printer operation This chapter provides information about printer operation. Printing Media Calibration & Configuration Before connecting the printer to your computer, to make sure that the printer works properly, conduct media calibration and print a self-test/ configuration label.
  • Page 32 3 Printer operation Self test and dump mode...

  • Page 33: Reset Your Printer

    3 Printer operation Reset your printer 3.2 Reset your printer By resetting your printer, you can return your printer to the state it was in when you receive it. This can help you solve some problems caused by settings changed during the printing. Do the following to reset your printer: 1.

  • Page 34: Media Sensing

    3 Printer operation Media sensing 3.3 Media sensing Printer offer two types of media sensor: transmissive and reflective. They are used for detecting specific media types. 3.3.1 Transmissive sensor The transmissive sensor is fixed and placed on the center of the printhead. It is used for detecting gaps across the entire width of the label.

  • Page 35: Reflective Sensor

    3 Printer operation Media sensing 3.3.2 Reflective sensor The reflective sensor is movable within the entire width of the media. It detects gaps, notches and black marks not located at the center of the media. Multi Columns Notch Black Mark Flip the media so the black-mark side is facing down to align with the sensor.

  • Page 36: Communications

    3 Printer operation Driver installation 3.4 Communications 3.4.1 Interfaces and Requirements Argox CP printer come with a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface, a USB interface, Parallel. A variety of interface options are suitable for versatile applications: Note: 1.
  • Page 37 3 Printer operation Driver installation standard 36-pin parallel connector on one end, which is plugged into the parallel port located on the back of the printer. The other end of the parallel interface cable connects to the printer connector at the host computer. For pin-out information, refer to the Reference Technical Information, Interface Specification.

  • Page 38: Driver Installation

    3 Printer operation Driver installation 3.5 Driver installation The bundled printer driver can be applied to all applications under Windows XP/ Vista/ Windows 7/ Windows 8/ Windows 10, supporting 32-bit/ 64-bit operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or MS Word, etc., to print to this printer.

  • Page 39: Installing A Plug And Play Printer Driver (For Usb Only)

    3 Printer operation Driver installation 3.5.1 Installing a Plug and Play printer driver (for USB only) Note: We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull. (Even though the "Add Printer Wizard"...
  • Page 40 3 Printer operation Driver installation 3. Run the driver from Argox website. On the prompt, Windows Printer Driver, select “I accept…” and click "Next". 4. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next".
  • Page 41 3 Printer operation Driver installation 5. Click "Finish". 6. Select Install printer drivers and Click "Next"...
  • Page 42 3 Printer operation Driver installation 7. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer” Then click “Next.” 8. Enter Printer name (i.e. Argox CP-2240 PPLB) and select "do not share this printer”, and click "Next"...
  • Page 43 3 Printer operation Driver installation 9. Check all the data on the showing screen, if it is correct, click "Finish". 10. After the related files have been copied to your system, click "Finish".
  • Page 44 3 Printer operation Driver installation 11. After driver installation is complete, click "Close". The driver should now be installed.

  • Page 45: Installing A Printer Driver (For Other Interfaces Except Usb)

    3 Printer operation Driver installation 3.5.2 Installing a Printer Driver (for other interfaces except USB) 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer.
  • Page 46 3 Printer operation Driver installation 3. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next". 4. Click "Finish".
  • Page 47 3 Printer operation Driver installation 5. Select Install printer drivers and Click "Next" 6. Make sure printer is connected to PC, select “Other” and click “Next”:...
  • Page 48 3 Printer operation Driver installation 7. Select model & emulation - the following examples are based on model CP-2240 PPLB: 8. Select the port of the printer and click "Next".
  • Page 49 3 Printer operation Driver installation 9. Enter Printer name (i.e. Argox CP-2240 PPLB) and select "do not share this printer”, and click "Next". 10. Check all the data on the showing screen, if it is correct, click "Finish".
  • Page 50 3 Printer operation Driver installation 11. After the related files have been copied to your system, click "Finish". 12. After driver installation is complete, click "Close". The driver should now be installed.

  • Page 51: Maintenance

    4 Maintenance Cleaning 4 Maintenance This chapter describes routine cleaning procedure. 4.1 Cleaning To maintain print quality and prolong the printer’s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing. Warning Always turn off the printer before cleaning.
  • Page 52 4 Maintenance Cleaning Cleaning steps: 1. Moisten a soft cloth or a cotton swab with ethyl alcohol. 2. Gently wipe the printhead in one direction. That is, wipe it only from left to right or vice versa. Do not wipe back-and-forth, in case dust or dirt attaches to the printhead again.

  • Page 53: Sensor

    4 Maintenance Cleaning 4.1.2 Sensor Media sensors may not be able to detect the media correctly if it becomes dirty. 1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol. 2. Gently brush sensors to remove the dust away. 3.

  • Page 54: Platen Roller

    4 Maintenance Cleaning 4.1.3 Platen Roller The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it. 1. Moisten a soft cloth with absolute ethyl alcohol. 2.

  • Page 55: Troubleshooting

    5 Troubleshooting Printer issues 5 Troubleshooting This chapter provides the information about printer problems and solutions. 5.1 Printer issues The printer won’t turn on ￭ Did you attach the AC power cord? ￭ Make sure the power supply’s connector is inserted into the printer power jack.

  • Page 56: Media Issues

    5 Troubleshooting Media issues 5.2 Media issues The media is out ￭ Load a new media roll. The paper is jammed ￭ Open the printer and clear the jammed paper. ￭ Make sure the paper is held properly by the Media Guides. The printing position is not correct ￭...

  • Page 57: Ribbon Issues

    5 Troubleshooting Ribbon Problems 5.3 Ribbon issues The ribbon is out ￭ Load a new ribbon roll. The ribbon is broken ￭ Check the print darkness and adjust it if it is too high, and take the following steps to fix the broken ribbon: Unload the ribbon supply roll and take-up roll from the printer.

  • Page 58: Other Issues

    5 Troubleshooting Ribbon Problems 5.4 Other issues There are broken lines in the printed label ￭ The printhead is dirty. Clean the printhead. The printhead temperature is extremely high ￭ The printhead temperature is controlled by the printer. If it is extremely high, the printer will stop printing automatically, until the printhead is cool down.

  • Page 59: Specifications

    6 Specifications Printer 6 Specifications This chapter provides specifications for the printer. 6.1 Printer Model CP-2240 Print method Direct Thermal & Thermal Transfer Resolution 203 dpi (8 dots/mm) Standard: Continuous mode, Tear-off mode Operation Mode Optional: Cutter mode, Peeler mode Media Reflective sensor x 1 (movable) &...
  • Page 60 6 Specifications Printer Note Print quality and speed is based on 15% print coverage.

  • Page 61: Fonts, Barcodes, And Graphics Specification

    6 Specifications Printer 6.1.1 Fonts, Barcodes, and Graphics Specification The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB, and PPLZ are printer programming languages, through which the host can communicate with your printer. Printer Programming Language PPLA Programming PPLA...
  • Page 62 6 Specifications Printer Printer Programming Language PPLB Programming PPLB Language Internal fonts 5 fonts with different point size 8 bits code page : 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866, 737, 851, 869, 1252, 1250, 1251, 1253, 1254, 1255 Symbol sets 7 bits code page: USA, BRITISH, GERMAN,...
  • Page 63 6 Specifications Printer Printer Programming Language PPLZ Programming PPLZ Language 8 (A~H) fonts with different point size. 8 AGFA fonts: 7 (P~V) fonts with fixed different Internal fonts point size (not scalable). 1 (0) font with scaling point size. USA1, USA2, UK, HOLLAND, DENMARK/NORWAY, SWEDEN/FINLAND, Symbol sets GERMAN, FRANCE1, FRANCE2, ITALY,...

  • Page 64: Media & Ribbon

    6 Specifications Media 6.2 Media & Ribbon Properties Description Media Size Length: 5 mm ~ 2540 mm Width: 254 mm~ 110 mm(1”~ 4") Max Roll Diameter Size: 152.4 mm (6 inches) , Core 25.4 or 38.1mm (1” or 1.5”) Max Roll Diameter Size for External Media Stand: max. 216 mm/8.5 inches, Core 25.4 or 76.2mm (1”...

  • Page 65: Bar Codes

    6 Specifications Bar codes 6.3 Bar codes Programming Language PPLA PPLB PPLZ One Dimensional Bar Code 39 Code 39 Std & Code39, Code UPC-A Extended UPC-A, UPC-E UPC-A, UPC-E UPC-E, Code 128 subset UPC-Interleaved Postnet, A/B/C 2 of 5 Code128 subset EAN-13 Code 39 with A/B/C,...
  • Page 66 6 Specifications Bar codes Programming Language PPLA PPLB PPLZ 2 of 5 EAN-13 2/5 digit add-on, UPCA 2/5 digit add-on, UPCE 2/5 digit add-on, GS1 Data bar (RSS) Two Dimensional Bar MaxiCode, MaxiCode, MaxiCode, Code PDF417, Data PDF417, Data PDF417, Data Matrix (ECC 200 Matrix (ECC 200 Matrix (ECC 200...

  • Page 67: Electrical And Operating Environment

    6 Specifications Ethernet 6.4 Electrical and operating environment Properties Description Power Supply Voltage: AC 100 V ~ 240 V ± 10 % (full range) Frequency: 50 Hz - 60 Hz ± 5 % Temperature Operating: 40F~100F (4C~38C) Storage: -4F~122F (-20C~50C) Humidity Operating: 25 %RH ~ 85 %RH (non-condensing) Storage: 10 %RH ~ 90 %RH (non-condensing)

  • Page 68: Interfaces

    6 Specifications Interfaces 6.6 Interfaces This section provides information about IO port specifications for the printer. 6.6.1 USB The figure below shows their pinouts. Type B Signal Description VBUS Differential data signaling pair - Differential data signaling pair + Ground Ground...

  • Page 69: Rs-232C

    6 Specifications Interfaces 6.6.2 RS-232C The RS-232C on the printer is DB9 female. It transmits data bit by bit in asynchronous start-stop mode. The figure below shows its pinout. Signal Description Shorted to Pin 6 Receive Transmit No Connection Ground Shorted to Pin 1 Request to Send Clear to Send...

  • Page 70: Centronics

    6 Specifications Interfaces 6.6.3 Centronics The 36-pin Centronics on the printer uses parallel communication, and complies with IEEE 1284 compatibility mode (also called SPP, Standard Parallel Port). The figure below shows its pinout. Signal Signal Signal Signal Direction Direction To Printer /STROBE From Printer BUSY...

This manual is also suitable for:

Argox cp-2240Argox cp-2240zArgox cp-2140l

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