SATO CG4 Series Operator's Manual
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SATO CG4 Series Operator's Manual

Direct thermal type/thermal transfer type
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CG408DT
CG412DT
Direct Thermal Type
Read this Operator Manual before using this product.
Keep this document available for future reference.
Operator Manual
CG408TT
CG412TT
Thermal Transfer Type
www.satoamerica.com
For printer model:
CG4 Series
PN: 9001218C

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Summary of Contents for SATO CG4 Series

  • Page 1 Operator Manual For printer model: CG4 Series CG408DT CG408TT CG412DT CG412TT Direct Thermal Type Thermal Transfer Type PN: 9001218C Read this Operator Manual before using this product. Keep this document available for future reference. www.satoamerica.com...
  • Page 2 (2) The contents of this document may be changed without prior notice. (3) Great care has been taken in the preparation of this document. However, if, for any reason, if any problems, mistakes, or omissions are found, please contact your SATO reseller or technical support center.
  • Page 3 Doing so could from the outlet, and contact result in fire or electric shock. your SATO reseller or Contact your SATO reseller or technical support center. technical support center to Using the printer in this conduct internal inspections, condition could cause a fire or adjustments, and repairs.
  • Page 4 • When maintaining and pinched under the printer feet. not slip off and drop. cleaning the printer, unplug the power cord from the outlet to maintain safety Page ii CG4 Series Operator Manual...
  • Page 5 Precautions for Installation and Handling Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of CG4 Series printer. Select a Safe Location Do not place the printer in a location subject to water or oil.
  • Page 6 Safety Precautions Page iv CG4 Series Operator Manual...

  • Page 7: Table Of Contents

    7.2 RS232C Serial Interface....................7 - 2 7.3 IEEE 1284 Parallel Interface .................... 7 - 6 7.4 Universal Serial Bus (USB) Interface ................7 - 9 7.5 Local Area Network (LAN) Ethernet ................7 - 11 Page 1 CG4 Series Operator Manual...
  • Page 8 8.6 Offset position Adjustment ....................8 - 9 8.7 Paper End ........................8 - 10 8.8 Ribbon End ........................8 - 11 SATO Group of Companies ..................9 - 1 SATO Group of Companies ....................9 - 2 Page 2...

  • Page 9: Introduction

    1.1 FEATURES OF THE PRINTER The CG4 Series is 4 inch Compact Desktop printer (Thermal Transfer or Direct Thermal). With a 32-bit RISC CPU, 4 ips print speed, and 4MB Flash Memory, the CG4 Series is an economical printer with numerous features making it suitable for a wide range of applications.

  • Page 10: Unpacking

    4. Set the printer on a solid, flat surface. Inspect the shipping container and printer for any sign of damage that may have occurred during shipping. Please note that SATO shall hold no liability of any damage of any kind sustained during shipping of the product.

  • Page 11: Parts Identification

    POWER button the modes of the printer. Press this button to turn the power on or off. FEED/LINE button Press this button to select the printer status (online/ offline) or to feed the media. Page 1-3 CG4 Series Operator Manual...
  • Page 12 To connect printer to the host computer using the USB interface. RS-232C interface terminal To connect printer to the host computer using RS-232C interface. Or, to connect the optional Keypad, Scanner or Smart keyboard to the printer. Page 1-4 CG4 Series Operator Manual...
  • Page 13 This roller feeds the media. Perform top cover for ribbon loading. maintenance at regular intervals. Roll media holder Optional device compartment To hold the roll media. Used to install optional cutter or dispenser unit. Page 1-5 CG4 Series Operator Manual...
  • Page 14 Section 1: Introduction This page is intentionally left blank Page 1-6 CG4 Series Operator Manual...

  • Page 15: Installation

    The following information is provided: • 2.1 Site Location • 2.2 Media Selection • 2.3 Loading Labels • 2.4 Loading the Carbon Ribbon (For CG408TT, CG412TT only) • 2.5 Connections Page 2-1 CG4 Series Operator Manual...

  • Page 16: Site Location

    For optimal print performance and durability, please use SATO-certified label and ribbon supplies on this printer. Using supplies not tested and approved for use by SATO can result in unnecessary wear and damage to vital parts of the printer, and may void the warranty.

  • Page 17: Loading Labels

    Media guides Note: Make sure the printed side of the media is facing upwards. Printed side should face upwards Page 2-3 CG4 Series Operator Manual...
  • Page 18 When replacing media, bear in mind that the print head and its surrounding area remain hot. Keep your fingers away from these areas to prevent injury. • Avoid touching even the edge of the print head with your bare hands. Page 2-4 CG4 Series Operator Manual...
  • Page 19 • If the optional cutter or dispenser has been purchased, see Section 8.1 Optional Accessories - Cutter and Section 8.2 Optional Accessories - Dispenser on how to route the media. Page 2-5 CG4 Series Operator Manual...
  • Page 20 Avoid touching even the edge of the print head with your bare hands. 2.3.3 Overview of the Roll media and Fan-folded media loading path Roll media (Face-out) Fan-fold media Roll media (Face-in) (Printed side face up) Page 2-6 CG4 Series Operator Manual...

  • Page 21: Loading The Carbon Ribbon (For Cg408Tt, Cg412Tt Only)

    Then simply let down the ribbon unit. There is a stopper midway through its movement range that will prevent the ribbon unit from snapping down. Lever Ribbon unit Page 2-7 CG4 Series Operator Manual...
  • Page 22 . Turn the ribbon roll until the core snaps on the protrusion of the left ribbon supply unit. Note: Use only genuine SATO carbon ribbons for maximum print quality and printer durability. groove protrusion Mount the empty ribbon core on the ribbon wind-up unit the same manner as in step 3 above.
  • Page 23 When replacing carbon ribbon, bear in mind that the print head and its surrounding area remain hot. Keep your fingers away from these areas to prevent injury. • Avoid touching even the edge of the print head with your bare hands. Page 2-9 CG4 Series Operator Manual...

  • Page 24: Connections

    This section explains the power cable and interface cable connection procedures. 2.5.1 Standard interface connection CG4 Series printers have three types of Main PCBs, and each type of PCB is equipped with different types of interface to perform data communication with the host. These are described as follows.
  • Page 25 Blinks in red 2.5.3 Connecting the optional keypad/Scanner/Smart keyboard The optional keypad, scanner or smart keyboard can be connected to the CG4 Series printer with RS-232C interface terminal, thus providing a stand-alone function. This function offers advanced features of Format Registration or Call Function without connecting to a host computer.
  • Page 26 You must use a 3-pin power outlet. The plug will not work with a 2-pin power outlet. * The shape of the power plug may vary depending on the location where the printer was purchased. Page 2-12 CG4 Series Operator Manual...
  • Page 27 Be sure to confirm that the printer is in the offline status. Press and hold the POWER button until the ERROR indicator displays red and then turns off. If there is any printed paper remaining in the printer, ERROR cut it off. Page 2-13 CG4 Series Operator Manual...
  • Page 28 Section 2: Installation This page is intentionally left blank Page 2-14 CG4 Series Operator Manual...

  • Page 29: Operation And Configuration

    Before using the printer, it is best to read this manual thoroughly. Otherwise, you may disturb default settings on which the instructional procedures in this manual are based. Most of the printer’s settings are controlled via standard SBPL commands or by using the provided SATO Utilities Tool application.

  • Page 30: Operator Panel

    One LED Indication flash is approximately 200ms, and two indication flashes in a row are for about 400ms. Example 1 Indicator: Red light. Example 2 Indicator: Green light. Example 3 Indicator: Blinking red light. Example 4 Indicator: Blinking green light. Example 5 Indicator: off Page 3-2 CG4 Series Operator Manual...

  • Page 31: Operating Modes

    Factory Test Print Mode Red light short beeps Holding LED indicator symbols FEED/LINE button : Off Three Operation setting : Red light short beeps Blinking green light Mode : Green light Holding FEED/LINE button Page 3-3 CG4 Series Operator Manual...

  • Page 32: User Test Print Mode

    FEED/LINE button is press again. To terminate the User Test Print mode First, ensure that you have pressed the FEED/LINE button to pause the test printing, then press POWER to turn off the printer. Page 3-4 CG4 Series Operator Manual...
  • Page 33 Protocol-codes Protocol code setting value Nonstandard/ Standard (Standard / Nonstandard) Option waiting time Option waiting time 500 to 20000 ms Num of formats stored Number of formats stored Printer mode Printer mode ONLINE/ STANDALONE Page 3-5 CG4 Series Operator Manual...
  • Page 34 Communication parameters (19200.8.N.1) Baud rate (bps) 9600, 19200, 384000 Data length (bit) 8, 7 Parity N, O, E Stop bit (bit) Buffer Type Buffer type 1 item / Multi Protocol Protocol ER/RS XON/XOF Driver Status3 Page 3-6 CG4 Series Operator Manual...
  • Page 35 MAC address **:**:**:**:**:** IP Address IP address 000.000.000.000 ~ 255.255.255.255 Subnet Mask Subnet mask 000.000.000.000 ~ 255.255.255.255 Default Gateway Default gateway 000.000.000.000 ~ 255.255.255.255 DHCP DHCP Enable / Disable RARP RARP Enable / Disable Page 3-7 CG4 Series Operator Manual...

  • Page 36: Factory Test Print Mode

    FEED/LINE button is press again. To terminate the Factory Test Print mode First, ensure that you have pressed the FEED/LINE button to pause the test printing, then press POWER to turn off the printer. Page 3-8 CG4 Series Operator Manual...
  • Page 37 *.* V pitch sensor Sensor Slice Level Pitch sensor slice level *.* V FROM CHECK SUM Printer F/W: Font: Check (A)**** (B)**** (P)**** Sensor Out Level I-mark I-Mark level Sensor Out Level Gap Gap level Page 3-9 CG4 Series Operator Manual...
  • Page 38 Nonstandard/ Standard (Standard / Nonstandard) Third print-out (Interface) This interface information is similar to the third print-out in user test print mode. Refer to Section 3.3.1 Output Data of the User Test Print for details. Page 3-10 CG4 Series Operator Manual...
  • Page 39 Operation Setting Mode Three short Blinking green light beeps (The printer will cyclically advance to next mode as long as the FEED/LINE button is held down.) To be continued on the next page. Page 3-11 CG4 Series Operator Manual...
  • Page 40 (For download mode selection, the printer will continue to complete the (NOTE: This step is NOT downloading process. Refer to section 3.6 and 3.7 for details.) required for download mode.) Page 3-12 CG4 Series Operator Manual...

  • Page 41: Operation Setting Mode

    Blinking green light beeps Printer turns off Reboot and start in normal mode Printer turns on again Red light One short Test print beep Green light Test printing Online Green light Page 3-13 CG4 Series Operator Manual...
  • Page 42 The following listed the downloadable firmware according to the connected interface. Targeted firmware Printer Keypad Interface firmware firmware RS-232C – – Onboard LAN – IEEE 1284 – SD card for Keypad : Downloadable x: Undownloadable –: Not available Page 3-14 CG4 Series Operator Manual...

  • Page 43: Font Download Mode

    During the process of downloading, if ON LINE (POWER) and ERROR indicators respond differently from above mentioned procedure, an error may have occurred. Please refer to Section 3.10 Error Occurrence While Downloading for details. Page 3-15 CG4 Series Operator Manual...

  • Page 44: Default Setting Mode

    Protocol for driver (ENQ response mode) *1 IEEE 1284 Protocol = Protocol for driver Protocol = Protocol for driver *1. To be connected by Port1024 and Port1025 (2 port connections) or Port 9100 (1 port connection) Page 3-16 CG4 Series Operator Manual...

  • Page 45: Hex Dump Mode

    Ensure to check the printer status when downloading, and do not turn off the printer during download. • Ensure that the printer is running on a stable power supply during flash ROM writing operations. Page 3-17 CG4 Series Operator Manual...

  • Page 46: Printer Configurations Setting

    Section 3: Operation and Configuration 3.11 PRINTER CONFIGURATIONS SETTING You can set the printer configuration by sending SBPL commands from the host computer or by using the Utilities Tool application provided (SATO Accessory CD-ROM). Category Setting item Setting contents Operation mode...
  • Page 47 *1. Available for USB+RS-232C specification only. *2. Available for USB+LAN specification only. *3. Use SATO port or Port 9100 when sending print request from the printer driver. *4. Available for IEEE1284+USB specification only. *5. The printer will restart in specified mode.
  • Page 48 Section 3: Operation and Configuration This page is intentionally left blank Page 3-20 CG4 Series Operator Manual...

  • Page 49: Troubleshooting

    Section 4: Troubleshooting TROUBLESHOOTING If you are unable to produce printouts on the CG4 Series printer, use this section to make sure the basics have been checked, before deciding you are unable to proceed any further. This section is divided into four parts: •...

  • Page 50: Error Signal Troubleshooting

    2) Set the correct protocol. val) 2) Wrong protocol. Download error Red x 4 times - 1 long 1) Downloaded wrong data. 1) Download again. Download >Off beep error sound (longest blink interval) Page 4-2 CG4 Series Operator Manual...

  • Page 51: Section 4: Troubleshooting

    (Lights alternately) wait to have enough buf- alternately) fer space. — 1) Remaining amount of rib- 1) Ribbon replacement. Ribbon near bon is little. Page 4-3 CG4 Series Operator Manual...

  • Page 52: Troubleshooting Table

    Troubleshoot interface - refer to the next section. Data input error. Ensure correct data stream. Defective main circuit board. Have SATO authorised servicing personnel replace main board. PRINTER CREATES A BLANK LABEL Data input error. Ensure correct data stream. Incorrect label sensor selection.
  • Page 53 Defective print head. Replace print head as required. SMEARED PRINT IMAGES Poor media quality Use higher quality media. Use only SATO-certified media. Foreign material on print head and platen roller Clean print head and platen roller. Foreign material on labels Use higher quality media.

  • Page 54: Interface Troubleshooting

    Click on System within the new window. Click on the Device Manager tab. Ensure that the View Device By Type is checked. Scroll to SATO-USB Device and ensure that errors do not exist. Reinstall as required. Reboot the PC and the printer. RS232 SERIAL INTERFACE TROUBLESHOOTING STEP Ensure the correct interface module is correctly installed.

  • Page 55: Test Print Troubleshooting

    Allows the operator to identify specific problems regarding mechanical performance and setup. The test label is designed to assist in the identification of print problems. Refer to Section 3.3 User Test Print Mode for more details to perform this activity. Page 4-7 CG4 Series Operator Manual...
  • Page 56 Section 4: Troubleshooting This page is intentionally left blank Page 4-8 CG4 Series Operator Manual...

  • Page 57: Cleaning And Maintenance

    Section 5: Cleaning and Maintenance CLEANING AND MAINTENANCE This section provides information on user maintenance for the CG4 Series printer. The following information is covered here: • 5.1 Cleaning The Print Head, Platen and Rollers • 5.2 How To Clean The Printer (Cleaning Kit) •...

  • Page 58: Cleaning The Print Head, Platen And Rollers

    Furthermore, dirt can accumulated along the label path, affecting parts like sensors and guides, and reducing their performance. Therefore, it is important to clean these important components periodically. The printer cleaning kit and cleaning sheets can be purchased from your authorised SATO representative. When to clean with a cleaning kit ♦...

  • Page 59: How To Clean The Printer (Cleaning Sheet)

    Use the cleaning pen from the cleaning kit or use a cotton swab moistened with head cleaner to gently remove any remaining dirt from the print head. Page 5-3 CG4 Series Operator Manual...

  • Page 60: Easy Replacement Of Parts

    Section 5: Cleaning and Maintenance 5.4 EASY REPLACEMENT OF PARTS It is easy to replace the print head and platen roller of the CG4 Series printer. The one-touch, tool-less print head release mechanism enables the print head to be quickly and easily replaced.
  • Page 61 Caution: While handling the print head, be careful not to scratch the printing surface of the print head. Scratching the surface will cause permanent and irreparable damage that is not covered by the warranty! Page 5-5 CG4 Series Operator Manual...
  • Page 62 Follow the above steps, in reverse sequence, to reassemble the parts. Make sure that the platen bearing snaps back in position. Perform a label feed to ensure the platen roller is assembled correctly. Page 5-6 CG4 Series Operator Manual...

  • Page 63: Adjusting Print Quality

    If it does not have sufficient time to cool, the bar will be “smeared” on the trailing edge. The adjustment can be made via standard SBPL commands or by the Utilities Tool application. For more information refer to the SBPL Programming Reference. Page 5-7 CG4 Series Operator Manual...
  • Page 64 Section 5: Cleaning and Maintenance This page is intentionally left blank Page 5-8 CG4 Series Operator Manual...

  • Page 65: General Specifications

    (305 Dots Per (203 Dots Per (305 Dots Per Resolution Inch) 8 dots/mm Inch) 12 dots/mm Inch) 8 dots/mm Inch) 12 dots/mm Maximum Print Width 4.09” (104 mm) Maximum Print Length 11.81” (300 mm) Page 6-1 CG4 Series Operator Manual...
  • Page 66 Section 6: General Specifications CG408 DT/ CG408TT CG412 DT/ CG412TT MODEL NAME MEDIA (BE SURE TO USE MEDIA MANUFACTURED OR CERTIFIED BY SATO) Direct Thermal / Thermal Transfer depending on print model (DT or TT) Type Roll stock or Fan-fold Wind Direction Roll stock: Face In or Face out winding Maximum outer diameter: 5.04”...
  • Page 67 Section 6: General Specifications CG408 DT CG412 DT CG408 TT CG412 TT MODEL NAME RIBBON (BE SURE TO USE RIBBON MANUFACTURED OR CERTIFIED BY SATO) Wind Direction Face Out Winding Method Paper core Roll Diameter Maximum outer diameter: 1.4” (38 mm) Core Diameter Inner core diameter: 0.5”...

  • Page 68: Character Font Capabilities

    Gothic type KSX1001 (16 x 16 dot) Mincho type KSX1001 (24 x 24 dot) OUTLINE FONTS Alphanumeric characters and symbols CHARACTER CONTROL Magnification Expansion up to 12 x in either the vertical or horizontal Rotation 0°, 90°, 180° and 270° Page 6-4 CG4 Series Operator Manual...
  • Page 69 1) Status return function 2) Graphic function 3) Sequential number function 4) Form overlay function 5) Custom character registration function 6) Black/white inversion function 7) Ruled line function 8) Format registration function 9) Zero slash switching function Page 6-5 CG4 Series Operator Manual...
  • Page 70 GB9254-1998, GB17625.1(2003) (China) KN22, KN24 (Korea) Packing Drop Standard ISTA-2A Chromium: below 0.1% Lead: below 0.1% Mercury: below 0.1% Environmental (RoHS) Cadmium: below 0.01% Polybrominated Biphenyl (PBB): below 0.1% Polybrominated Diphenyl Ether (PBDE): below 0.1% Page 6-6 CG4 Series Operator Manual...

  • Page 71: Optional Accessories Specifications

    Label only * Some restrictions may apply to some label types depending on the substrate, Media Type adhesive, paper size, and environment. Refer to SATO representative on the labels to be used. * Perforated liner and split liner cannot be used.
  • Page 72 Section 6: General Specifications This page is intentionally left blank Page 6-8 CG4 Series Operator Manual...

  • Page 73: Interface Specifications

    7.5 Local Area Network (LAN) Ethernet 7.1 INTERFACE TYPES The CG4 Series has three types of Main PCBs. Each type of PCB is equipped with two different interface types for performing data communication with the host. These are described as follows.

  • Page 74: Rs232C Serial Interface

    Data bit length 8 bits [Default] EVEN Parity bits NONE [Default] 2 bits Stop bits 1 bit [Default] STATUS 3 Protocol for driver (STATUS 4) [Default] XON/XOFF Protocol READY/BUSY (Multi item buffer) READY/BUSY (Single item buffer) Page 7-2 CG4 Series Operator Manual...
  • Page 75 Signal level High level : +5 to +12V Low level : -5 to -12V Interface type Use Printer configuration tool or <DI> command. <DI>a Parameter Item Value Description RS-232C Interface selection Keypad Scanner/ Smart keyboard Page 7-3 CG4 Series Operator Manual...
  • Page 76 For example: When sending [STX+<A>+<V>20+<H>20+<P>2+<L>0202+<X20>, 1234+<Q>2+<Z>+ETX], transfer the appropriate 120 bytes of dummy data shown below. [00H+00H+ ~ +00H+00H+00H+00H] + [STX ~ ETX] Page 7-4 CG4 Series Operator Manual...
  • Page 77 When the print data (STX ESC+”A”~ ESC+”Z” ETX) is sent from the host in the conditions below, received data may be incorrect. 1) When the printer is Offline 2) When an error has occurred in the printer Page 7-5 CG4 Series Operator Manual...

  • Page 78: Ieee 1284 Parallel Interface

    Use Printer configuration tool or <DI> command. <DI>a Parameter Item Value Decription Interface IEEE1284 Maximum receive buffer capacity Buffer near full occurred Remaining 0.25MB Buffer near full released Remaining 0.5MB DeviceID CG408 “MFG:SATO;CMD:PCL,MPL;MDL:CG408;” CG412 “MFG:SATO;CMD:PCL,MPL;MDL:CG412;” Page 7-6 CG4 Series Operator Manual...
  • Page 79 DATA 7-RETURN DATA 8 Input DATA 8-RETURN Output ACK -RETURN BUSY Output BUSY -RETURN Output PE -RETURN SELECT Output INIT Input AUTOFD Input FAULT Output LOGIC GND CHASSIS GND PERIPHERAL LOGIC Output SELECTIN Input HIGH Page 7-7 CG4 Series Operator Manual...
  • Page 80 Connecting to each signal ground INIT Input Low active pulse signal requesting to reset the printer FAULT Output Low active pulse signal indicating an error in the printer SELECTIN Input Signal for the IEEE1284 standard Page 7-8 CG4 Series Operator Manual...

  • Page 81: Universal Serial Bus (Usb) Interface

    Buffer near full released Remaining 0.5MB Interface type Use Printer configuration tool or <DI> command. <DI>a Parameter Item Value Description RS-232C/LAN/IEEE1284 Interface Keypad Scanner/ Smart keyboard 7.4.2 Pin Assignments Pin No. Description VBus -Data(D-) +Data(D+) Page 7-9 CG4 Series Operator Manual...
  • Page 82 For more details, refer to your host computer documentation. • USB cable length under 1m is recommended. • Device name of USB port should be "Serial number". For example: CRGY0032 Page 7-10 CG4 Series Operator Manual...

  • Page 83: Local Area Network (Lan) Ethernet

    [Initializing LAN configuration information] LAN configuration information will be initialized through [All Clear] of Factory Clear Mode. For more details, refer to the authorised SATO servicing personnel. Interface type Use Printer configuration tool or <DI> command.
  • Page 84 Application layerLPR, FTP, TELNET, BOOTP, DHCP, HTTP Notes • Send the print data by LPR and FTP of TCP/IP and dedicated socket protocol. (STATUS3, Protocol for driver (STATUS4)) • Use socket connection to get the printer status. Page 7-12 CG4 Series Operator Manual...
  • Page 85 TENEX(L8) as transfer modes although mode difference is dependent on the client side. There are three directory names such as lp, sjis and euc. Queue name Kanji filter applied Input Kanji code Not available sjis Available Shift JIS Available Page 7-13 CG4 Series Operator Manual...
  • Page 86 <TELNET command example> In MS-DOS command prompt, type in [TELNET xxx.xxx.xxx.xxx (IP address)] and enter user name and password to advance to the display below. SATO PRINTER ModelName TELNET server. Copyright 2006(C) SATO Corporation. login: root ‘root’ user needs password to login password: User ‘root’...
  • Page 87 Notes 1) For the detailed On-board LAN interface settings, refer to the included [Setup Guide] and the Network Utility of [SATO Accessory CD-ROM]. 2) To open/close Print data port (Port1024), Status port (Port1025) or Sending/Receiving port (Port9100), make sure to close and open the port at intervals of approximately 150ms to 200ms. If you don't have enough time from closing to opening the port, it may result in double connection.
  • Page 88 Section 7: Interface Specifications This page is intentionally left blank Page 7-16 CG4 Series Operator Manual...

  • Page 89: Appendix

    8.2 Optional Accessories - Dispenser • 8.3 Positions of sensors and options • 8.4 Operation Mode Selection • 8.5 Base Reference Point • 8.6 Offset position Adjustment • 8.7 Paper End • 8.8 Ribbon End Page 8-1 CG4 Series Operator Manual...

  • Page 90: Optional Accessories - Cutter

    Section 8: Appendix 8.1 OPTIONAL ACCESSORIES - CUTTER The cutter should only be installed by SATO qualified servicing personnel. 8.1.1 To route the media when the cutter is installed Loading of the media for cutter unit is similar to the usual procedure as explained in Section 2.3 Loading Labels.

  • Page 91: Optional Accessories - Dispenser

    (Please contact an authorised SATO Representative for replacement.) 8.2 OPTIONAL ACCESSORIES - DISPENSER Dispenser should only be installed by SATO qualified servicing personnel. 8.2.1 To route the label when the dispenser is installed With the power supply off, pull the cover open/close...
  • Page 92 The Dispenser unit is effective for label pitch 22 to 100 mm (0.86” to 3.93”). However, the label size limita- tion may vary with application conditions. • Labels over 100mm (3.9”) may curl at dispenser due to the nature of the material. There is no remedy for this. Page 8-4 CG4 Series Operator Manual...

  • Page 93: Positions Of Sensors And Options

    Section 8: Appendix 8.3 POSITIONS OF SENSORS AND OPTIONS 7.3mm (0.29”) 5.0mm (0.19”) I-Mark sensor 46.3mm 34.9mm Gap sensor (1.82”) (1.37”) Print head 14.5mm 20.6mm 21.1mm (0.57”) (0.81”) Tear-off/ Nonsepa(Linerless) (0.83”) Dispenser Cutter Page 8-5 CG4 Series Operator Manual...

  • Page 94: Operation Mode Selection

    When the linerless option is installed and enabled, this mode of operation allows for the feeding and printing of linerless media. In this mode, the printer’s functionality is the same as with the continuous or tear-off modes depending on configuration settings. Page 8-6 CG4 Series Operator Manual...

  • Page 95: Base Reference Point

    1.5mm (0.06”) (Default value). When the size of label gap is not 3mm (0.12”), use the he <PC> command or the <PG> command to set the gap size properly. For the command details, refer to the Command Reference. Page 8-7 CG4 Series Operator Manual...

  • Page 96: Dispenser Mode

    +/-792 dot. You may wish to make a test print after completing the adjustments to ensure they are correct. Refer to Section 3.3 User Test Print Mode for details. Page 8-8 CG4 Series Operator Manual...

  • Page 97: Offset Position Adjustment

    This setting adjusts the option (Cutter, Dispenser, Tear off) stop position after a print out. The Offset position can be adjusted by using SATO Utilities Tool application or by sending command <PO> from the host. The setting range is within ±99 dots. A positive value moves the leading edge of the label forward (away from the print head) while a negative value moves the leading edge of the label back toward the mechanism.

  • Page 98: Paper End

    In cutter mode, cutting motion will not occur when the printer has a “Paper end error.” Note: The paper end detection is performed by the I-Mark sensor, therefore, the above motion may not occur depending on the adjustment of the I-Mark sensor. Page 8-10 CG4 Series Operator Manual...

  • Page 99: Ribbon End

    If the print job is completed at the time of “Ribbon end error”, the label will not be printed again after releasing the error. • If “Ribbon end error” occurs while printing, the label will be printed again after releasing the error. Page 8-11 CG4 Series Operator Manual...
  • Page 100 Section 8: Appendix This page is intentionally left blank Page 8-12 CG4 Series Operator Manual...

  • Page 101: Sato Group Of Companies

    Section 9: Sato Group of Companies SATO GROUP OF COMPANIES Page 9-1 CG4 Series Operator Manual...

  • Page 102: Sato Group Of Companies

    Tel: +48-71-381-03-60 Regus Level 2, Connaught Place, Fax: +48-71-381-03-68 Bund Garden Road, Pune. 411001, India Email: info@sato.pl Tel: +91-20-4014-7747 www.sato.pl Fax: +91-20-4014-7576 Email: technical@satoasiapacific.com www.satoasiapacific.com • Extensive contact information of worldwide SATO operations can be found on the Internet at www.satoworldwide.com...

This manual is also suitable for:

Cg408dtCg412dtCg408ttCg412tt

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