Table of Contents
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9.
REMOTE ASSISTANCE ...................................................... 64
10.
FAQ ...................................................................................... 66
Q1: Failed to generate diagnosis report ............................................... 66
Q2: How to print diagnosis report ........................................................ 67
Q3: Failed to extract files ..................................................................... 68
Q4: Mailbox supported ......................................................................... 68
Q5: How to make an appointment for remote support ......................... 68
Q6: How to generate and upload diagnostic log files ........................... 68
Q7: How to switch language ................................................................ 68
Q8: Failed to diagnose vehicle ............................................................. 69
Q9: Failed to activate or register .......................................................... 69
Q10: Failed to turn on when charging .................................................. 70
Q11: Failed to open the diagnosis app ................................................ 70
Q12: Failed to enter Vehicle menu ...................................................... 70
9.
WARRANTY & SERVICES ................................................. 71
SHENZHEN XTOOLTECH INTELLIGENT CO., LTD ................... 73
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