Voice Mail Options - Inter-Tel Eclipse 2 User Manual

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Automatic Call Answer
When enabled, automatic call answer connects you to a caller when you lift the handset (or press
SPKR). If disabled, you must first lift the handset (or press SPKR) and press the flashing line key.
To enable/disable for ringing outside calls, while on-hook, dial "360".
To enable/disable for ringing (non-handsfree) intercom calls, while on-hook, dial "361".
Changing the Language
The system installer may choose two of four languages (American English, British English,
Japanese, or Spanish) as the Primary and Secondary language. You can then change the display
and voice mail prompts on your hone by toggling between the two. See your system
administrator to find out which languages are programmed for your phone system.
To change the assigned language, dial "301".
Returning to Default Settings
Return all settings to default level by dialing "394".

Voice Mail Options

Record Personal Greetings
You can store a primary and alternate greeting. Sample greetings:
"Hello, this is ___________. I am either on another line or away from my desk and
cannot take your call at this time. If you need to speak to someone immediately, please
dial zero now. Otherwise, please leave a detailed message and I will return your call a
soon as possible. Thank you."
"Hello, this is ___________. I will be away from the office from day/date until day/date.
If you need to speak to someone immediately, please dial zero now. Otherwise, please
leave a detailed message, and I will return your call when I return. Thank you."
To Change Your Personal Greeting:
1. Access your mailbox and press "4".
2. Press "1".
3. Do one of the following:
Press "1" to record and/or enable primary greeting
Press "2" to record and/or enable your alternate greeting
Press "3" to enable the system default mailbox greeting.
4. If you pressed "3", hang up. Otherwise, the current greeting is played. Then,
Press "#" to accept
Press "1" to replay
Press "2" to append
Press "3" to erase and re-record
Press "*" to exit without changing the greetings
5. Hang up.
Record Your Name in the Voice Mail Directory
To change your directory name:
1. Access your mailbox and press "4".
2. Press "2" to play your name as currently recorded. Press "1" to replay.
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