Retrieving Messages - Inter-Tel Eclipse 2 User Manual

Retrieving Messages

Once you have accessed your mailbox:
1. Press "1" to listen to new messages or "3" to listen to your saved messages
2. While you are listening to a message you may:
Press "#" to skip to the end of the message.
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Press "1" to rewind.
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Press "2" to pause.
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Press "3" to fast forward.
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Press "4" to lower the volume.
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Press "5" to play the message envelope.
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Press "6" to raise the volume.
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Press "7" to save the message.
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Press "9" to delete.
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3. When the message is finished playing you may:
Press "1" to replay or,
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Press "2" to reply to the message. Then,
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Press "1" to leave a voice mail message for the caller (inside callers only).
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Follow the prompts. Or,
Press "2" to return the call if the extension is available or the outside phone
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number is available.
Press "3" to forward a copy of the message. To include an introduction, press
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"1". Otherwise, press "#'.
Press "4" to listen to the previous message.
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Press "5" to play the introductory message envelope.
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Press "6" to play the next message.
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Press "7" to save the message.
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Press "9" to delete.
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4. Hang up.
Undelete Messages
If you accidentally delete a voice mail message, retrieve it within the time period specified by
your System Administrator. Retrieved messages are stored as saved messages.
To Recover a Message:
1. Enter your mailbox and press "5" for message options
2. Press "2" to access undelete options. You then may,
Press "1" to listen to deleted messages. After each message you may,
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Press "1" to replay
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Press "2" to reply to the message
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Press "3" to forward the message
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Press "4" to listen to the previous message
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Press '5" to play the message envelope.
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Press "6" to listen to the next message
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Press "7" to recover the message
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Press "9" to purge the message from your mailbox.
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Press "2" to recover all your deleted messages and store them as save messages.
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Press "3" to erase all your deleted messages.
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