GCC Technologies Elite 12/1200N Installation Manual page 91

O
THER PRINTER PROBLEMS
Some problems with printing may actually be problems with applications. Typical application
problems include:
• A graphic appears on my screen, but when I print only the text shows
T
RY COPYING THE GRAPHIC TO A SEPARATE PAGE AND PRINT THAT PAGE ONLY
• The quality of fonts is very poor
U
SUALLY A PROBLEM WITH
• The computer crashes when I print a document
TRY PRINTING ANOTHER DOCUMENT FROM THAT APPLICATION
THAT THE ORIGINAL DOCUMENT IS CORRUPT
SUCCESSFULLY
You may have problems related to printer or system setup:
• The printer is not listed as available
T
HE PRINTER MAY NOT BE ON LINE
CONNECTION TO THE PRINTER MAY BE HAVING PROBLEMS
P
ROBLEMS WITH THE PRINTER ITSELF
Typical problems which are directly related to the printer include:
• The printer is not available
T '
HERE S PROBABLY SOME ERROR AT THE PRINTER
ON LINE AND NOT DISPLAYING ANY ERROR MESSAGE
• Output is gray rather than black, or there's nothing on the page at all
T
HE TONER CARTRIDGE IS ALMOST EMPTY OR COMPLETELY EMPTY
• Random areas of the page are blank, or have marks on them
O
FTEN THIS MEANS THAT THE TONER CARTRIDGE IS DAMAGED
A more detailed trouble-shooting guide is on the Elite 12 Series CD-ROM.
M
ACINTOSHES THAT ONLY HAVE SCREEN FONTS INSTALLED
,
THIS PROBABLY MEANS THAT THE ORIGINAL APPLICATION IS THE PROBLEM
,
THE PRINTER SOFTWARE IS NOT INSTALLED CORRECTLY
;
IF THIS PRINTS SUCCESSFULLY
. I ,
F NOT TRY PRINTING FROM ANOTHER APPLICATION
.
;
CHECK THE CONTROL PANEL TO MAKE SURE THAT THE PRINTER IS
.
.
;
TRY REPLACING IT
.
;
INSTALL THE PRINTER FONTS
,
THIS PROBABLY MEANS
;
IF THIS PRINTS
.
,
OR ANY NETWORK
.
.
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