GCC Technologies Elite 12/1200N Installation Manual page 90

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LEARING A PAPER JAM
1. Open the top cover of the printer.
2. Locate the jammed paper. If the message says Paper Feed Jam, remove the paper
tray; if the message says Paper Path Jam, remove the toner cartridge.
3. Grasp the jammed paper with both hands and slowly remove it from the printer by
pulling in the direction that the paper normally takes. If the sheet tears, make sure
you remove all the pieces.
4. Discard the jammed paper. If the jam happened at the paper tray, be sure that all the
paper is beneath the metal bracket at the left front of the paper tray.
5. Check the "Paper Jam Checklist." below.
6. Replace the paper tray in the printer (if necessary) and close the top cover of the
printer.
After a minute or so the printer will warm up and resume printing.
P J C
APER AM HECKLIST
• Did you remove all the packing material from inside the printer when you set it up?
• Is the paper flat and dry?
• Have you removed the stack of paper and fanned it to make sure that pages are free
to move?
• Are the paper's edges flush?
• Is the paper under the brackets in the paper tray?
• Is there too much paper in the paper tray? The 250-sheet limit for the standard paper
tray is for 20 lb. (75 g/m2) sheets.
• Are you using the Multipurpose feeder and the rear output for heavy sheets and
envelopes?
• Are the paper length and width guides in the paper tray correctly adjusted?
• Is the paper width guide in the paper tray next to (but not tight against) the paper?
• Is the paper in the tray the same size as in the Page Setup dialog box of
your application?
• Have you removed all traces of paper from previous jams?
• Is the paper path free from any obvious obstructions?
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