Troubleshooting; Service And Repair - Automation Dr. Nix QNix 9500 Operation Manual

7. Troubleshooting

If the device is not responding as expected, please check the following items:
Error
Device doesn't switch on
Adjustment with reference plates
produces implausible
results
Sensor ring lights up blue
Sensor ring briefly lights up blue
during probe change

8. Service and Repair

The equipment must be repaired by a manufacturer authorised technician. If you have any questions,
please contact your local retailer or our support: www.q-nix.com/support
Automation Dr. Nix GmbH & Co KG
Robert-Perthel-Straße 2
50739 Köln - Deutschland
Phone +49 (0) 221 91 74 55-0
Fax +49 (0) 221 91 74 55-29
info@automation.de
Possible Cause
Batteries drained
Incorrect reference plate selected
Device or probe defective
Measuring range exceeded
No error
Action
Replace the batteries or connect
the device to a USB connection.
Select the reference plate
Fe/NFe based on your probe.
Please contact your authorised
service location.
Probe is connected correctly.
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