Infopia CLOVER A1c Self Instructions For Use Manual page 27

16. TROUBLESHOOTING
ERROR CODE DESCRIPTION
The cartridge is left
in the analyzer for
Er 6
an extended
period of time or
the cover is left
open
Opening the
cover while test or
Er 7
check is in
progress
Problem with the
Er 8
glucose module
connection
Damaged
Er 9
glucose test
strip
Problem with the
Er 10
auto-coding label
CLOVER A1c Self • 52 •
CORRECTIVE ACTION
Please press button and remove
the cartridge. Insert a new test cartridge
and perform the test again.
Please press button and remove
the cartridge. Insert a new test or check
cartridge and perform again.
Please re-connect the cable again.
If problem persist, contact your local
representative.
Please insert a new test strip and
perform the test agaim. If the problem
paersists, open a new bottle and repeat
test.
Please insert a new test strip and
perform the test again. If the problem
persist, contact your local representa-
tive.
16. TROUBLESHOOTING
ERROR CODE DESCRIPTION
Test strip is
Er 11
damaged
The sample was
Er 12
inse rted too soon
The ambient
Lo
temperature is
too low
The ambient
Hi
temperature is
too high
The HbA1c test
tesult is lower
<4 %
than 4.0%
(20mmol/mol)
CLOVER A1c Self • 53 •
CORRECTIVE ACTION
Please insert a new test strip and
perform test again.
Please wait for the LCD to display
'Apply bood sample' icon before
applying the sample for the test.
Please make sure the equipment is
within normal operating temperatures for
at least 10 minutes and re-test.
Please make sure the equipment is
within normal operating temperatures
for at least 10 minutes and re-test
Please use the check cartridge to
validate the analyzer and re-test the
blood sample.