Bay-Tek Hyper Nova Service Manual page 39

TROUBLESHOOTING GUIDE
Problem
Inspect assembly for
Pushing plunger
physical obstruction
does not spin
Solenoid is not
wheel
engaging.
Inspect assembly for
physical obstruction
Disconnected, loose
Solenoid does
or broken wires.
not activate
Test solenoid.
Faulty solenoid.
Red and
Yellow
Main Board
LEDs
communication:
Green power LED
should be flashing.
Red and Yellow
Green
LED's should be
Power
flashing.
LED
Inspect assembly for
Solenoid is on
physical obstruction
all the time
Check for 12 Volts
DC on solenoid
cable CE26000
This loading screen should appear at game power on. It will take about 30 seconds for
Game stuck on
the game to boot fully and launch into the attract mode sound.
loading screen
If it stays on this screen, there is no communication between the motherboard and
Raspberry Pi board through the switch box.
Check motherboard.
Check Raspberry Pi
Check Switch Box
Probable Cause
The solenoid assembly should pivot as handle is pushed down.
The wheel will only turn if the solenoid is engaged. Refer to "Pivot
Assembly Exploded View" to identify worn parts to replace.
Refer to "Solenoid does not activate"
The solenoid assembly will only activate at game start, or in the
test menu. Ensure assembly is loose and moves freely.
Check connections from solenoid to Main Board. Refer to wiring
diagram. (Cable #'s AASO23000 CE23039, & CE23041)
Enter Diagnostic Menu and select "Dist Diag". The solenoid
should now receive 12 Volts DC.
Replace solenoid assembly if needed. AASO23000
If it is off, then check 12 & 5 Volts DC coming into board on cable
CE23003 from Power Distribution Board.
If solid on, then it is not communicating with the motherboard.
Check A5CORD14 USB cable. Swap cable with the light board.
If they are off, it is not communicating with the motherboard.
Check A5CORD14 USB cable.
The solenoid assembly should only activate at game start, or in
the test menu. Ensure assembly is loose and moves freely.
If 12 Volts DC is always present, the Main Board AACB23000 is
faulty and will need to be replaced.
If no 12 Volts DC and solenoid is still engaged, the solenoid
assembly AASO23000 is faulty and will need to be replaced.
Ensure motherboard fan is turning.
Ensure network cable is secure, and com lights are on.
Check 5 Volts DC into Raspberry Pi is ok.
Ensure network cable is secure.
Check power in cable to Switch box
Ensure both network cables are secure, and com lights are on.
39
Remedy