Troubleshooting - Weinmann homecare SOMNOsoft + WM 24600 Description And Operating Instructions

8. Troubleshooting

In the event of problems that cannot be rectified immediately, contact Weinmann or your
specialist dealer without delay to have the device repaired. To avoid further damage, do
not run the device any longer.
Fault
No running noise,
standby and operating
indicators not on
Device does not switch
on when you breathe
into the mask.
Softstart will not switch
on.
softPAP setting cannot
be changed.
Device does not switch
off 5 seconds after mask
is removed.
Device runs, but does not
reach therapy pressure.
Filter change symbol
is displayed.
Message Err b, Err d,
Err S, Err ( or Err E
appears in display.
Service symbol is
displayed.
24 Troubleshooting
Cause
No mains power
Auto switch-on not
activated.
Softstart function
disabled
Current setting locked
Auto switch-on mode
not activated
Filters soiled
Leak in mask
Device defective
Filters soiled
Electronic fault
Maintenance required.
Rectifying faults
Check power cord for proper connection. If
necessary, check that wall socket is working by
connecting a different device (e.g. lamp) to it.
Activate auto switch-on (5.2, page 14).
Check with your physician whether the Softstart
function can be enabled for your therapy.
Check with your physician whether the Softstart
function for your therapy can be changed.
Activate auto switch-on (5.2, page 14).
Clean or change filters (9.2, page 26).
Adjust cap and/or headstraps so that mask is a firm
fit. If necessary, replace faulty mask.
Have device repaired as soon as possible by
Weinmann or an authorized dealer.
Clean or change filters (9.2, page 26).
Have device repaired as soon as possible by
Weinmann or an authorized dealer.
The device must be checked or serviced by
Weinmann or a specialist dealer as soon as possible.