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8. Troubleshooting
If there are faults which cannot be remedied at once, contact the manufacturer,
Weinmann, or your specialist dealer immediately to have the device repaired. Do not
continue operating the device to prevent greater damage.
Fault
No running noise,
standby/operation indi-
cator not illuminated.
Therapy device cannot
be switched on by a
breath being taken into
it.
Softstart cannot be
switched on
Therapy device does
not switch off about
5 seconds after mask
removed.
Therapy device run-
ning, but does not
reach therapy pressure.
Filter change indicator
on.
Message Err b, Err d,
Err N, Err C, Err E
or Err r in display.
Service indicator
on.
Therapy device not
working properly
38
Troubleshooting
Cause of
fault
No power to
Check power cord firmly connected. Possibly check
device.
function of the socket by connecting another de-
vice (e.g. a lamp) to it.
Auto on/off
Activate Auto On/Off (5.3, Page 23).
not active.
Sofstart
Clarify with your doctor whether Softstart can be
function
enabled for your therapy.
locked.
Auto On/Off
Activate Auto On/Off (5.3, Page 23).
not activated.
Filters dirty.
Clean/change filters (6.4, Page 34).
Mask leaking. Adjust headgear and head strap so that the mask
seals. Replace defective mask.
Filter dirty.
Clean/change filters (6.4, Page 34).
Electronics
Disconnect the therapy device from the electricity
problems.
supply and reconnect it. Try switching on the de-
vice. If the error is still being displayed, the therapy
device must be repaired by an authorized specialist
dealer.
Servicing
Have the therapy device serviced by Weinmann or
required
by an authorized specialist dealer.
HF sources
Increase the distance between devices emitting
radiation and the therapy device.
Remedy
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