FLIR Digimerge D33084T Instruction Manual

FLIR Digimerge D33084T Instruction Manual

Digital video surveillance recorder 4/8/16 960h real-time view & record cms mobile apps hdmi
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D3200/D3300 Series
Digital Video Surveillance Recorder
4/8/16
960H Real-time View & Record CMS Mobile Apps HDMI
Instruction Manual
English Version 1.0
www.digimerge.com
Copyright © 2013 Digimerge Technologies Inc., a FLIR Company

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  • Page 1 D3200/D3300 Series Digital Video Surveillance Recorder 4/8/16 960H Real-time View & Record CMS Mobile Apps HDMI Instruction Manual English Version 1.0 www.digimerge.com Copyright © 2013 Digimerge Technologies Inc., a FLIR Company...
  • Page 2 Thank you for purchasing this product. FLIR/Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • D3200 Series • D3300 Series  For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.digimerge.com...
  • Page 3 Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.
  • Page 4 Installation (Continued) Service Ventilation Servicing - Slots and openings in the case are - Do not attempt to service this product provided for ventilation to ensure reliable operation of yourself, as opening or removing covers may expose the product and to protect it from overheating. These you to dangerous voltage or other hazards.
  • Page 5 NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications.
  • Page 6 • Fully PC/Mac compatible • Pentaplex operation • Supports 2x HDD (SATA, 2TB) up to 4TB capacity • FLIR DDNS service included • Supports USB 2.0 or eSata back-up • Auto Port Forwarding wizard for easy remote connection • Supports RS485 (PTZ), Audio I/O, Alarm I/O...
  • Page 7: Table Of Contents

    TABLE OF CONTENTS Getting Started ..........1 Front Panel .
  • Page 8 Using Video Clip Backup ............. . . 24 Backing Up Video .
  • Page 9 System ..............46 Changing Date Format .
  • Page 10 Configuring Auto-Reboot ..........80 FLIR Player: Playing Backed up Video on PC ..... . . 81 Installing FLIR Player .
  • Page 11 System requirements ..............94 Prerequisites .
  • Page 13: Getting Started

    Getting Started The system comes with the following components: 12V DC POWER SUPPLY DVR (DIGITAL VIDEO RECORDER) (may not be exactly as shown) USB MOUSE REMOTE CONTROL OCTOPUS CABLE ONLY INCLUDED WITH QUICKSTART GUIDES D3316 (X2) AND D3216 (X1) DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.
  • Page 14: Front Panel

    Front Panel IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. Menu & Playback Controls:  • : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. ...
  • Page 15: Rear Panel

    Rear Panel D3304 (4-Channel) 12 13 14 D3308 (8-Channel) 12 13 14 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered microphones (not included). Video Input: Connect BNC cameras. Video Output: BNC output for external monitor.
  • Page 16: D3316 (16-Channel)

    USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates. DC12V: Connect the included AC power adapter. On / Off Switch: Turns the DVR on or off. D3316 (16-Channel) Video Input: Connect BNC cameras. Video Out: BNC outputs for external or spot monitors.
  • Page 17: D3216 (16-Channel)

    D3216 (16-Channel) 13 14 15 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered microphones (not included). Video Input: Connect BNC cameras. Video Output: BNC output for external monitor. VGA: Connect a VGA monitor (not included) to view the system interface.
  • Page 18: Basic Setup

    Basic Setup Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Video Input ports on the rear panel of the DVR. 8-channel model shown Video Input Step 2: Connect the Mouse • Connect a USB mouse (included) to one of the USB ports. 8-channel model shown USB port Step 3: Connect the Ethernet Cable...
  • Page 19: Step 4: Connect The Monitor

    Basic Setup Step 4: Connect the Monitor • Connect an HDMI cable (not included) from the HDMI port to the TV or monitor (recommended) • Connect a VGA cable (not included) from the VGA port to the monitor. 8-channel model shown HDMI Step 5: Connect the Power Adapter and Power on the DVR •...
  • Page 20: Default System Password & Port Numbers

    Basic Setup Default System Password & Port Numbers By default, the system user name is admin and the password is 000000. Passwords are disabled by default and are not required to access the Menu Bar or Main Menu. However, you may be asked for a password to access certain functions.
  • Page 21: Mouse Control

    Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel of the DVR. 8-channel model shown USB port Use the mouse buttons to perform the following: •...
  • Page 22: Remote Control

    Remote Control Remote Control REC: Press to resume recording after recording has been stopped. • SEARCH: Press to open the Search menu. • Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in Full-screen view. Press 1+0 for channel 10, 1+1 for channel 11, etc.
  • Page 23: Using The On-Screen Display

    Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time 2. Record Status 3. Channel number / Channel Title Date & Time: Displays the date and time on the system Record Status: Displays the current recording status of the system: C=continuous (normal recording);...
  • Page 24: Using The Menu Bar

    Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. PIP1X1 Zoom PIP1X2...
  • Page 25: Using The Virtual Keyboard And Mini-Keyboard

    Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date. To use the Virtual Keyboard: Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled).
  • Page 26: Using The Zoom Mode

    Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation. To use the Zoom Mode: In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).
  • Page 27: Using Picture In Picture (Pip) Mode

    Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. To use Picture in Picture Mode: Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ( PIP1X1 shows 1 channel in full screen and 1 other channel;...
  • Page 28: Setting The Date And Time

    Setting the Date and Time It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click the Main Menu button ( Click System.
  • Page 29: Configuring Daylight Savings Time (Dst)

    Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates. To enable automatic DST adjustments: Click the DST Setup button. DST Setup Configure the following: •...
  • Page 30: Using A Ntp Server To Set Your System Time

    Setting the Date and Time Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. NOTE: A constant Internet connection is required to use the NTP feature. To enable NTP: Right-click to open the Menu Bar and click the Main Menu button ( Click System.
  • Page 31: Recording

    Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • Recording—Continuous: Normal, continuous recording You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data.
  • Page 32: Playback And Backup

    Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu. Playing Back Recorded Video To playback a specific date and time: Right-click to open the Menu Bar and click the Record Search button ( ).
  • Page 33 Playback and Backup To search for recorded footage on the DVR: Right-click to open the Menu Bar and click the Record Search button ( ). The Record Search tab opens. Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. •...
  • Page 34: Using Playback Controls

    Playback and Backup Using Playback Controls This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips. Different playback controls appear depending on the number of cameras you have selected to playback.
  • Page 35: Controlling The Time Range Of The Playback Bar

    Playback and Backup Controlling the Time Range of the Playback Bar The time range is the start and end times of the footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback (from 00:00~24:00).
  • Page 36: Using Video Clip Backup

    Playback and Backup Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area. Click and drag to zoom in on an area Click and drag inside the box to move the zoom area Zoom icon Right-click to exit and select a different zoom area •...
  • Page 37: Backing Up Video

    Backup For details on viewing backed up video, see “FLIR Player: Playing Backed up Video on PC” on page 81 or see “FLIR Mac Player: Viewing Backed up Video on Mac” on page 83. Backing Up Video You can back up video to a USB flash drive (not included) or eSATA external hard drive (not included) connected to the rear panel of the DVR.
  • Page 38: Viewing Backed Up Video

    For details on viewing backed up video, see “FLIR Player: Playing Backed up Video on PC” on page 81 or see “FLIR Mac Player: Viewing Backed up Video on Mac” on page 83. Converting Backed Up Video to AVI Files The DVR saves its backup files as proprietary video files.
  • Page 39 Playback and Backup Follow the on-screen instructions to install AVI Generator. To start the AVI Generator: Double-click the AVI Generator shortcut on the desktop ( Click Open and then locate the backed up video file on your hard drive. Open Select the desired file format (.264 , h.264, All File) that you wish to search for.
  • Page 40: Managing Passwords

    Managing Passwords Managing Passwords ATTENTION: By default, the system user name is and the password is . Passwords admin 000000 are disabled by default and are not required to access the Menu Bar or Main Menu. However, you may be asked for a password to access certain functions. By default, you do not need to enter a password to access the system remotely.
  • Page 41: Adding Users

    Managing Passwords Configure the following: • User Name: Enter the desired admin user name. • Password Enable: Select Enable to enable system passwords. • Password: Enter your desired password. • Confirm: Re-enter the password. Click Apply to save your settings. Adding Users You can allow multiple users to log in to the system.
  • Page 42 Select the menus and channels the user will have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. Click Apply to save your settings. Configure the following: •...
  • Page 43: Using The Main Menu

    Using the Main Menu Using the Main Menu To open the Main Menu: • Right-click to open the Menu Bar and click the Main Menu button ( NOTE: If passwords are enabled on the system, you need to enter the 6-digit numerical password to open the Main Menu.
  • Page 44: Display

    Using the Main Menu Display • D-L: Lower left hand corner. • U-R: Upper right hand corner. The display menu allows • D-R: Lower right hand corner. you to configure camera • OFF: Do not display the channel name. image settings and video output settings.
  • Page 45: Configuring The Time And Recording Time Display

    Using the Main Menu Click Apply to save your settings. Click Apply to save your settings. Configuring the Time and Right-click repeatedly to exit all menus. The DVR prompts you to restart. Click OK. Recording Time Display The DVR restarts and asks you to confirm To add/remove the time stamp in the the new resolution.
  • Page 46: Adjusting The Video Margin

    Using the Main Menu To adjust the transparency of To configure a privacy zone: on-screen menus: Click the Privacy Zone tab. Click the Output tab. In the Channel drop-down menu, select Drag the Transparency slider to adjust the channel you wish to configure. transparency.
  • Page 47: Creating A Custom Split-Screen Display

    Using the Main Menu • Click on the edge of a privacy area and You will need to disable View Setup to return to normal operation. drag to resize a privacy area. • Right-click when you are finished to exit. Select Enable (Optional) Use the drop-downs next to Copy to copy privacy areas to another...
  • Page 48: Record

    Using the Main Menu Record Changing the file size changes the duration of backed up files. For The Record menu allows you to example, if you select 15 minutes as configure recording settings, your file size, the system stores video such as the recording resolution, files in 15 minute durations.
  • Page 49: Enabling Audio Recording

    Using the Main Menu (Optional): Use the bottom Copy and Copy Under Mode, select D1 or 960H. 960H will To drop-down to copy the recording enable larger, wide-screen formats. schedule to a specific channel or all NOTE: If you change this setting, the DVR channels.
  • Page 50: Search

    Using the Main Menu Under the FPS drop-down menu, select Search the number of frames per second you want The Search menu allows you the DVR to record on each channel. to search for saved video on your system for playback and (Optional) Use the Copy and Copy To backup.
  • Page 51: Backing Up Video Files

    Click the Backup button to begin copying also use the playback control buttons on the video files to your flash drive. the remote control or front panel of the NOTE: You will need the FLIR Player system. (included on the CD) to view the saved files.
  • Page 52: Using The Log Search

    Using the Main Menu To perform an Event Search: Using the Log Search A log search allows you to search Click the Event Search tab. system event logs. To perform a Log search: Click the Log tab. Configure the following: •...
  • Page 53: Network

    Using the Main Menu Network your router as a static IP as well. Consult your router’s user’s manual for details. The Network menu allows you to configure the Click Apply to save your settings. system’s DDNS and network settings. Right-click until you exit all menus. You will be prompted to restart.
  • Page 54: Adjusting Remote Connectivity Streaming Rates

    Using the Main Menu In Client Port, enter the desired Client Configure the following beside the desired Port (default: 9000). channel: • Video: Select Enabled or Disabled. If you select Disabled, you will not be able to view the channel when connecting remotely to the system.
  • Page 55: Configuring Ddns Settings

    Using the Main Menu Alarm • Sender Password: Enter your email server’s password. The Alarm tab allows you to • Receiver Email: Enter the recipient’s configure Motion Detection email address. and Alarm settings. • Interval: Enter the interval the DVR waits before sending a new email notification.
  • Page 56: Configuring Alarm Settings

    Using the Main Menu • Sensitivity: Select motion sensitivity. The To configure the Alarm tab: greater the number, the greater the From the Alarm menu, click the Alarm sensitivity. tab. • Alarm Out: Select the checkbox to enable the system to trigger a device connected to the alarm block.
  • Page 57: Device

    Using the Main Menu Device In the Overwrite drop-down menu, select Auto (recommended), or select the desired The Device menu allows duration the hard drive should retain its you to configure hard drive data. and PTZ settings and format hard drives or a NOTE: If overwrite recording is enabled, the system’s hard drive automatically USB flash drive (not...
  • Page 58: System

    Using the Main Menu System To format an eSATA hard drive: The System tab allows you to ATTENTION: Formatting an eSATA all data configure the system time hard drive erases on the drive.  and user accounts. This step cannot be undone. •...
  • Page 59: Changing Video Output - Ntsc & Pal

    Using the Main Menu Changing Video Output - NTSC & Advanced The Advanced menu allows you to update system To change the video output: firmware, load system In the Video Format drop-down menu, defaults. select NTSC or PAL. Configuring the "Auto Reboot" Click Apply to save your settings.
  • Page 60: Upgrading The System Firmware

    Using the Main Menu Upgrading the System Firmware Restoring to Factory Default Firmware upgrades can provide Settings improved functionality to your DVR. Restoring to factory default settings When firmware upgrades become reverts any setting changes you have available, you can download them for made to their original settings.
  • Page 61: Restarting Or Shutting Down The Dvr

    Using the Main Menu Click OK to return to the menu. To configure system warnings: Click the Events tab. Right-click until you have exited all menus. The DVR prompts you to restart. Restarting or Shutting Down the To restart or shut down the DVR: Right-click to open the Menu Bar and click the Main Menu button ( Configure the following:...
  • Page 62: Loading A System Configuration From A Usb Flash Drive

    Using the Main Menu want to backup your current settings. NOTE: This function only saves settings created in system menus. It does not save or backup any video. To save your system configuration to a USB flash drive (not included): Insert a USB flash drive (not included) into one of the USB ports.
  • Page 63: Setting Up Your Dvr For Remote Connectivity

    Remote Viewing Client For details on navigating the remote viewing interface, see “Remote Viewing Interface” on page 58. System Requirements Prior to using FLIR Client 1, make sure your system meets or exceeds the following system requirements: Description Requirement ®...
  • Page 64: Accessing Your Dvr Within A Local Network (Lan)

    Setting up your DVR for Remote Connectivity Accessing your DVR within a local network (LAN) You can connect to your DVR through Internet Explorer through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity.
  • Page 65: Step 3 Of 3: Connect To The Dvr's Local Ip Address

    Setting up your DVR for Remote Connectivity Write down the IP Address and HTTP Port number of the DVR. • A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as three digits. For example, "005" is the same as "5". •...
  • Page 66: Accessing Your Dvr Remotely Over The Internet

    Setting up your DVR for Remote Connectivity Click Download to download the plug-in for Safari. Click Download Click the downloads button ( ) on the top-right corner of Safari. Right-click SurveillanceClient.dmg in the downloads list and select Open. A web plugin folder appears. Right-click SurveillanceClient.dmg and click Open...
  • Page 67: Step 1 Of 4: Port Forwarding

    Step 2 of 4: Create a DDNS Account FLIR offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely.
  • Page 68: Step 3 Of 4: Enable Ddns On The Dvr

    Setting up your DVR for Remote Connectivity You will need this information for remote access to your system. Record your information below: User name: Domain name*: Password: Step 3 of 4: Enable DDNS on the DVR To enable DDNS in your DVR: Right-click to open the Menu Bar and click the Main Menu button ( Click Network and select the DDNS tab.
  • Page 69: Step 4 Of 4: Connect To The Ddns Address

    To access your DVR remotely, enter the DDNS address that you created earlier into Safari (Mac). The DDNS address must include http:// , the name of your DDNS URL, followed by .myddns-flir.com, a colon, and then the HTTP port number of your DVR. For example: Example of a DDNS address http://tomsmith.myddns-flir.com:80...
  • Page 70: Remote Viewing Interface

    Remote Viewing Interface Remote Viewing Interface Upon login, the Live tab opens. The Remote Viewing interface is the same for Internet Explorer, PC Client Software, or Safari on Mac. Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. •...
  • Page 71: Logging Into The System

    Remote Viewing Interface Viewing options: • : Click to open all connected channels. • : Click to close all connected channels. Note that the system continues to record when you close channels remotely. • : Previous page. • : Next page. •...
  • Page 72: Changing Viewing Modes

    Remote Viewing Interface Changing Viewing Modes You can change the number of channels that the system displays simultaneously (i.e. Split-screen Mode, Single-channel Mode, etc.). To change the DVR’s viewing mode: • Click one of the following: • If the controls are not shown, click Taking Screen Shots The system can take screen shots of a selected channel during live view.
  • Page 73: Recording Video

    Remote Viewing Interface Recording Video You can record video footage directly onto your local hard drive. Once the video is in your hard drive, you can back up the video footage onto recordable media such as USB memory keys and blank CD/DVD media. To record video: Click next to the channel that you wish to capture video from.The video will record to...
  • Page 74: Adjusting Sub-Menu Options

    Remote Viewing Interface Adjusting Sub-menu Options The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect ratio. To open the sub-menu: Right-click on a desired channel. A sub-menu opens. Click on one of the following: •...
  • Page 75: Changing The Format Of Recorded Video (Pc Only)

    Remote Viewing Interface Changing the Format of Recorded Video (PC Only) You can change the format of recorded video saved using the Remote Viewing interface. This allows you to directly backup footage from your DVR as an .avi file. This does not affect the format of video files that are backed up locally on the DVR (i.e.
  • Page 76 Remote Viewing Interface Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera. Zoom, Focus, and Iris settings Direction keys: Click to pan and tilt the camera Speed Slider: Increase or decrease the pan and tilt speed On-screen PTZ Controls:...
  • Page 77: Video Playback

    Remote Viewing Interface Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: Click the Playback tab. Playback tab In the calendar window, click the desired month, year, and date. Select month and year Select date Under the Type drop-down menu, select the desired recording type you wish to search for...
  • Page 78: Video Playback Controls

    Remote Viewing Interface Video Playback Controls Playback window Video content (green) Drag the line left or right to select the playback time Volume Pause Step Download Video slider Forward content Play Stop Stop all video Screen Capture • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame.
  • Page 79: Configuring Privacy Zone Settings

    Remote Viewing Interface Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel • Position: Select the position of where the title appears in the channel. •...
  • Page 80: Configuring Recording Parameters

    Remote Viewing Interface Configuring Recording Parameters To configure system recording parameters: Click the Remote Setting tab, and then click Record>Rec Parameters. Configure the following: • Channel: Select the channel you wish to configure. • Record: Select Enable or Disable to start or stop system recording. •...
  • Page 81: Configuring System Recording Quality

    Remote Viewing Interface Click the recording grid, and select the type and duration of recording. (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule. (Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels.
  • Page 82: Configuring Basic Network Settings

    Remote Viewing Interface Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static), UPnP and mobile phone login information. To configure basic network settings: Click the Remote Setting tab, and click Network. Configure the following under Basic Configuration: •...
  • Page 83: Configuring Email Notification Settings

    Remote Viewing Interface To configure the system’s substream: Click the Remote Setting tab, and click Network>SubStream. Configure the Substream settings: • Channel: Select the channel you wish to apply the settings to. • Resolution: Select the desired recording resolution. • FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing.
  • Page 84: Configuring Ddns Settings

    Remote Viewing Interface • SMTP Server: Enter your SMTP Server. • Sender Email: Enter the sender email address. This can be any address of your choice. • Sender Password: Enter your email server’s password. • Receiver Email: Enter the recipient’s email address. •...
  • Page 85: Configuring Your System To "Beep" During Motion

    Remote Viewing Interface • Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after the system detects a motion event. Click and drag to configure motion detection areas Red: Motion detection enabled Clear: Motion detection disabled •...
  • Page 86: Configuring Alarm Notifications

    Remote Viewing Interface system record motion events, enable motion recording in the recording calendar (Remote Setting tab>Record>Schedule). Configuring Alarm Notifications Configure the settings for alarm devices (not included). To configure alarm notifications: Click the Remote Setting tab, and click Alarm>Alarm. Configure the following: •...
  • Page 87: Configuring Hard Drive Recording Mode

    Remote Viewing Interface Configuring Hard Drive Recording Mode To configure the hard drive recording mode: Click the Remote Setting tab, and click Device>HDD. Overwrite drop-down menu In the Overwrite drop-down menu, select Auto to enable overwrite mode. When overwrite is enabled, the system deletes the oldest footage (first in, first out) when the hard drive is full....
  • Page 88: Configuring The System Time And Date

    Remote Viewing Interface • Data Bit: Select the data bit rate of the PTZ camera*. • Stop Bit: Select the stop bit rate of the PTZ camera*. • Parity: Select the parity settings of the PTZ camera*. • Cruise: Select Enable or Disable*. •...
  • Page 89: Configuring System User Accounts

    Remote Viewing Interface Configuring System User Accounts You can add user accounts on the system. To configure the user accounts menu: Click the Remote Setting tab, and click System>Users. Configure the following: • Click the desired user you wish to configure (i.e. user1). •...
  • Page 90: Viewing System Information

    Remote Viewing Interface Viewing System Information To view system information: Click the Remote Setting tab, and click System>Info. Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at www.digimerge.com. To upgrade the system firmware: Download and extract the file to your computer’s desktop.
  • Page 91: Restoring Default Settings

    Remote Viewing Interface Restoring Default Settings To restore the system’s system defaults: Click the Remote Setting tab, and click Advanced>Load Default. Select the menus that you wish to restore to factory defaults. Click Save to restore system defaults for the selected items. Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system event occurs (e.g.
  • Page 92: Configuring Auto-Reboot

    Remote Viewing Interface • Send Email: Select the checkbox to enable email notifications. Email notification must be enabled. • Alarm Out: Enable or disable the alarm out panel. • Latch Time: Configure the system latch time after an event occurs. Click Save to save changes.
  • Page 93: Flir Player: Playing Backed Up Video On Pc

    FLIR Player: Playing Backed up Video on PC FLIR Player allows you to view your backed up video files from your DVR on your PC. NOTE: To view backed up video files on Mac, see “FLIR Mac Player: Viewing Backed up Video on Mac”...
  • Page 94: Flir Player Interface Overview

    FLIR Player: Playing Backed up Video on PC FLIR Player Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Rewind Fast Forward Open File Play Stop Previous Next Snapshot button...
  • Page 95: Flir Mac Player: Viewing Backed Up Video On Mac

    DVR for the model number). Navigate to the product page for your DVR model and download Video Player for MAC. Extract the file and double-click the FLIR Mac Player installer (.pkg) file. Follow the on-screen instructions to install the software.
  • Page 96: Loading Individual Video Files

    FLIR Mac Player: Viewing Backed up Video on Mac Loading Individual Video Files To load files saved onto your hard drive: Click the Load new file button ( Browse and select the desired file. Click Open to add the file to the video playlist.
  • Page 97: Remote Viewing On Internet Explorer

    Remote Viewing on Internet Explorer Remote Viewing on Internet Explorer You can connect to your DVR using Internet Explorer 7 or higher on a PC. NOTE: On PC, remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, and other browsers are not supported. For Safari connection instructions, see “Setting up your DVR for Remote Connectivity”...
  • Page 98 Remote Viewing on Internet Explorer • DDNS Address: The DDNS address must include http:// , the name of your DDNS URL, followed by .myddns-flir.com, a colon, and then the HTTP port number of your DVR. Example of a DDNS address http://tomsmith.myddns-flir.com:80...
  • Page 99: Mobile Apps: Accessing Your Dvr Using A Mobile Device

    Mobile Apps: Accessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. NOTE: Port forwarding is required before you can connect to your DVR using a mobile device. Different features are available on each mobile viewing device and application.
  • Page 100: Iphone / Ipad

    Mobile Apps: Accessing your DVR Using a Mobile Device iPhone / iPad Use the Digi Summit application to connect to your DVR on the iPhone or iPad. NOTE: Resolution is scaled up for the iPad screen. System requirements • iOS version 4.0 and above. NOTE: For the latest device compatibility list, visit www.digimerge.com Prerequisites...
  • Page 101 • Name: Enter a name for your DVR of your choice. Enter a name for • Address: Enter your DDNS address your DVR tomsmith.myddns-flir.com (e.g. Enter your DDNS address • Port: Enter the Client Port (default: 9000). Enter the Client Port •...
  • Page 102: Digi Summit Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device Digi Summit Interface You can use Digi Summit in both portrait and landscape mode. Tap a channel to select Double tap to view a channel in full screen Disconnect selected Manual PTZ Controls channel Recording...
  • Page 103: Using Remote Playback Mode On Iphone/Ipad

    Mobile Apps: Accessing your DVR Using a Mobile Device To view manual recordings, see “Viewing Screenshots” on page 92. Using PTZ Controls If you have a PTZ camera (not included) connected, you may control it using Digi Summit. NOTE: You must configure the system to communicate with the PTZ camera locally before you can control it using the app.
  • Page 104: Viewing Screenshots

    Mobile Apps: Accessing your DVR Using a Mobile Device The calendar shows any days that have recorded video for the selected channel with dots under the date. Tap on a date to view video from that day. Swipe up or down to change the month shown in the calendar.
  • Page 105: Viewing Manual Recordings

    Mobile Apps: Accessing your DVR Using a Mobile Device Tap the screenshot you would like to view. Tap the screenshot you would like to view Swipe left or right to select screenshot Send screenshot as Delete screenshot email attachment Begin slideshow (tap inside the picture to stop the slideshow) Viewing Manual Recordings You can view manual recordings using the app.
  • Page 106: Using Device Manager To Manage Dvr's

    Mobile Apps: Accessing your DVR Using a Mobile Device Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: From the Main Menu, tap Device Manager. Swipe to the right on the DVR you would like to delete and tap Delete. Swipe right to delete a DVR Tap Delete to confirm.
  • Page 107 • Name: Enter a name for your DVR of your choice. Enter a name for • Address: Enter your DDNS address your DVR tomsmith.myddns-flir.com (e.g. • Port: Enter the Client Port (default: Enter your DDNS address 9000). • UserName: Enter the DVR’s user Enter the Client Port name (default: admin).
  • Page 108: Digi Summit Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device Tap inside one of the display areas and then tap Select. Select the channel you would like to view. Repeat for any additional channels you would like to view. Select a channel Tap inside a display area Digi Summit Interface.
  • Page 109 Mobile Apps: Accessing your DVR Using a Mobile Device • If taking screenshots from live view: Select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras. Select the grid area you would like to take a screenshot of To view screenshots, see “Viewing Screenshots”...
  • Page 110: Using Remote Playback Mode On Android

    Mobile Apps: Accessing your DVR Using a Mobile Device Use the PTZ controls. Tap inside the camera to show the arrows Click the arrows to control the camera Call Preset Iris in/out Set Speed Focus in/out Close PTZ Zoom in/out controls Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
  • Page 111: Viewing Screenshots

    Select playback time Pause/Play Screenshot Mute/Unmute Stop Manual Record Viewing Screenshots You can view screenshots or share them using the app. NOTE: To share screenshots, you must configure the apps used for sharing. FLIR does not support 3rd party applications.
  • Page 112 Mobile Apps: Accessing your DVR Using a Mobile Device To view screenshots: From the Main Menu, tap Image Manager. Select the DVR with screenshots you would like to view. Tap the screenshot you would like to view. Tap the screenshot you would like to view Swipe left or right to select screenshot...
  • Page 113: Viewing Manual Recordings

    Mobile Apps: Accessing your DVR Using a Mobile Device Viewing Manual Recordings You can view manual recordings using the app. To view manual recordings: From the Main Menu, tap Record Playback. Tap the DVR you would like to view manual recordings from. Tap the recording file you would like to view.
  • Page 114 Mobile Apps: Accessing your DVR Using a Mobile Device Press and hold on DVR you would like to delete and then tap Delete. Press and hold to delete To modify a DVR: From the Main Menu, tap Device Manager. Tap on the DVR you would like to modify. Change the connection details as needed and then tap Save.
  • Page 115: Appendix A: System Specifications

    Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Digimerge Technologies Inc., a FLIR company, and its subsidiaries reserve the right to modify product design, E&OE specifications, and prices without notice and without incurring any obligation.
  • Page 116: Appendix B: Connecting A Ptz Camera

    Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. To connect a PTZ camera to the system: Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.
  • Page 117: Using The Ptz Menu (Local Dvr)

    Appendix B: Connecting a PTZ Camera Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P. • Baud rate: Select the PTZ camera’s baud rate. •...
  • Page 118: Ptz Presets And Ptz Cruise

    Appendix B: Connecting a PTZ Camera PTZ Presets and PTZ Cruise You can set preset positions for your PTZ cameras. You can also use PTZ cruise to have the camera automatically cycle through presets. Setting PTZ Presets Using the PTZ controls, move the camera into position. (Optional) In the Time field, select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position.
  • Page 119: Appendix C: Connecting Additional External Monitors

    Appendix C: Connecting Additional External Monitors Appendix C: Connecting Additional External Monitors Connect one monitor to the VGA port and one to the HDMI port to display the system interface on two monitors simultaneously. Use the Video Output port (BNC) on the rear panel of the system to connect an external monitor.
  • Page 120 Appendix C: Connecting Additional External Monitors Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen. NOTE: Enabling View Setup disables your ability to change channels the normal way on the selected monitor.
  • Page 121: Main And Spot Video Outputs (D3316 Only)

    Appendix C: Connecting Additional External Monitors Main and Spot Video Outputs (D3316 Only) On the D3316, connect external monitors to either the Main or Spot port. • The Spot port automatically shows channels in Sequence View. It can also be configured to show 1 channel in full-screen or multiple channels in split-screen.
  • Page 122 Appendix C: Connecting Additional External Monitors Click Spot Sequence. A menu appears that allows you to select the arrangement of channels you would like to show on the Spot monitor. Click the drop-down menus to select which channels you would like to show on the screen and the arrangement of channels.
  • Page 123: Appendix D: Recording Audio

    Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to 4 channels (D3304 or D3216), 8 channels (D3308), or 16-channels (D3316). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system. 8-channel model shown Connect a BNC audio cable from the camera into the corresponding Audio INPUT port...
  • Page 124: Appendix E: Replacing The Hard Drive

    Appendix E: Replacing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed SATA hard drive. You can expand the hard drive capacity with a maximum of two 2TB 3.5" or 2.5" SATA hard drives (for a maximum storage space of 4TB).
  • Page 125: Installing The Hard Drive

    Appendix E: Replacing the Hard Drive • If your system has a 2.5" hard drive, turn the DVR over carefully. Hold the hard drive in place and remove the 4 screws securing the hard drive. Keep holding the hard drive and turn the DVR back over.
  • Page 126 Appendix E: Replacing the Hard Drive • If installing a 2.5" hard drive, place the hard drive over one of the two sets of screw holes with the power and data connectors facing the center of the DVR. Hold the hard drive in place and carefully turn the DVR over.
  • Page 127: Formatting The Hard Drive

    Appendix E: Replacing the Hard Drive Formatting the Hard Drive must If you replace the pre-installed hard drive, it be formatted in order to function properly with the system. on the hard disk.  all data ATTENTION: Formatting the HDD erases This step cannot be undone.
  • Page 128: Troubleshooting

    Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Digimerge Technical Support: Error Possible Causes Solutions • System is not •...
  • Page 129 Troubleshooting Troubleshooting (Continued) Error Possible Causes Solutions • There is no picture • Monitor/TV not detected by DVR • Power off the monitor/TV and DVR. Power on the on monitor/TV after monitor/TV, and then power on the DVR connecting it to the •...
  • Page 130: Troubleshooting Remote Connections

    DDNS domain name from the confirmation email in full, and then colon and HTTP port (for example,  http://tomsmith.myddns-flir.com:80 • Cannot connect to the • DVR has not been configured • Ensure you have followed all the steps in “Setting...
  • Page 131 Need Help? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us Online: P ro d u c t s upp or t i s a v a i l a b l e 2 4 / 7 i n c l ud i n g p r od u c t in fo r m a ti on , u se r m a nu a l s , qu i c k s t a rt up g u i d e s an d FA Q’s w w w.d ig i m e rg e .c om By Email:...

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