FLIR D3200 Series Instruction Manual
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FLIR D3200 Series Instruction Manual

Digital video surveillance recorder 4/8/16/32 960h real-time view & record cms mobile apps hdmi
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D3200/D3300 Series
Digital Video Surveillance Recorder
4/8/16/32
960H Real-time View & Record CMS Mobile Apps HDMI
Instruction Manual
English Version 4.0
www.flirsecurity.com/pro
Copyright © 2014 FLIR Systems, Inc.

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  • Page 1 D3200/D3300 Series Digital Video Surveillance Recorder 4/8/16/32 960H Real-time View & Record CMS Mobile Apps HDMI Instruction Manual English Version 4.0 www.flirsecurity.com/pro Copyright © 2014 FLIR Systems, Inc.
  • Page 2 Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • D3200 Series • D3300 Series For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.flirsecurity.com/pro...

  • Page 3: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.
  • Page 4 Installation (Continued) Service Ventilation Servicing - Slots and openings in the case are - Do not attempt to service this product provided for ventilation to ensure reliable operation of yourself, as opening or removing covers may expose the product and to protect it from overheating. These you to dangerous voltage or other hazards.
  • Page 5 NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications.
  • Page 6 • 4/8/16-channel: Supports 2x HDD (SATA, 2TB) up to 4TB capacity • 32-channel: Supports 8x HDD (SATA, 3TB) up to 24TB capacity • FLIR DDNS service included • Supports USB 2.0 or eSata back-up • Auto Port Forwarding wizard for easy remote connection...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS Getting Started ..........1 Front Panel (4/8/16-Channel).
  • Page 8 Using Playback Controls ............. . 25 Finding Events in the Playback Bar .
  • Page 9 Device ..............47 Configuring Hard Drive settings .
  • Page 10 Configuring Display Settings ..........68 Configuring Privacy Zone Settings .
  • Page 11 FLIR Player Interface Overview ........
  • Page 12 Managing Favorites ..............135 Android .

  • Page 13: Getting Started

    Getting Started The system comes with the following components: 12V DC POWER SUPPLY* DVR (DIGITAL VIDEO RECORDER) (may not be exactly as shown) USB MOUSE REMOTE CONTROL OCTOPUS CABLE ONLY INCLUDED WITH: QUICKSTART GUIDES D3316 (X2) DOCUMENTATION CD D3332/3216 (X1) *32-channel models include a built-in power supply and an AC power cable.

  • Page 14: Front Panel (4/8/16-Channel)

    Front Panel (4/8/16-Channel) IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. Menu & Playback Controls:  • : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. ...

  • Page 15: D3332 (32-Channel)

    D3332 (32-Channel) LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. IR Sensor: IR receiver for the remote control. Ch1 ~ Ch0: Press to view channel in Full-screen View. To access channels 10 and greater: Press 0 for channel 10 or 1+0 for channel 10, 1+1 for channel 11, 1+2 for channel 12, etc. CH-/CH+: Press to select previous/next channel.

  • Page 16: Rear Panel

    Rear Panel D3304 (4-Channel) 12 13 14 D3308 (8-Channel) 12 13 14 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered microphones (not included). Video Input: Connect BNC cameras. Video Output: BNC output for external monitor.

  • Page 17: D3316 (16-Channel)

    USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates. DC12V: Connect the included AC power adapter. On / Off Switch: Turns the DVR on or off. D3316 (16-Channel) Video Input: Connect BNC cameras. Video Out: BNC outputs for external or spot monitors.

  • Page 18: D3216 (16-Channel)

    Rear Panel D3216 (16-Channel) 13 14 15 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered microphones (not included). Video Input: Connect BNC cameras. Video Output: BNC output for external monitor. VGA: Connect a VGA monitor (not included) to view the system interface.

  • Page 19: D3332 (32-Channel)

    Rear Panel D3332 (32-Channel) Video Input: Connect BNC cameras. Video Output: BNC output for external or spot monitors. eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup. IR-EXT: Service only; not supported. AC Input: Connect the included AC power cable. On / Off Switch: Turns the DVR on or off.

  • Page 20: Basic Setup

    Basic Setup Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Video Input ports on the rear panel of the DVR. 8-channel model shown Video Input Step 2: Connect the Mouse • Connect a USB mouse (included) to one of the USB ports. 8-channel model shown USB port Step 3: Connect the Ethernet Cable...

  • Page 21: Step 4: Connect The Monitor

    Basic Setup Step 4: Connect the Monitor • Connect an HDMI cable (not included) from the HDMI port to the TV or monitor (recommended) • Connect a VGA cable (not included) from the VGA port to the monitor. 8-channel model shown HDMI Step 5: Connect the Power Adapter and Power on the DVR •...

  • Page 22: Quick Access To System Information

    Basic Setup Local DVR user name and password: • Username: admin / Password: 000000 Default ports for remote access: • Port 80 (HTTP port) • Port 9000 (Client port) Remote connectivity (LAN & Internet) to the DVR: • User Name: admin •...

  • Page 23: Mouse Control

    Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel of the DVR. 8-channel model shown USB port Use the mouse buttons to perform the following: •...

  • Page 24: Remote Control

    Remote Control Remote Control REC: Press to resume recording after recording has been stopped. • SEARCH: Press to open the Search menu. NOTE: On D3332 and D3316, this button controls ID function for remote control. For details, see “Setting the Remote Control ID (D3332/D3316 Only)”...

  • Page 25: Setting The Remote Control Id (D3332/D3316 Only)

    Remote Control • SLOW: In Playback Mode, press to play video in slow motion. Press repeatedly to change slow motion playback speed. • PAUSE/FRAME: In Playback Mode, press to pause. Press repeatedly to view recordings frame by frame. Setting the Remote Control ID (D3332/D3316 Only) If you have more than one DVR, you can use the ID function to pair the remote control with a specific DVR.

  • Page 26: Using The On-Screen Display

    Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time 2. Record Status 3. Channel number / Channel Title Date & Time: Displays the date and time on the system Record Status: Displays the current recording status of the system: C=continuous (normal recording);...

  • Page 27: Using The Menu Bar

    Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. PIP1X1 PIP1X2 Zoom...

  • Page 28: Using The Virtual Keyboard And Mini-Keyboard

    Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date. To use the Virtual Keyboard: Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled).

  • Page 29: Using The Zoom Mode

    Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation. To use the Zoom Mode: In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).

  • Page 30: Using Picture In Picture (Pip) Mode

    Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. To use Picture in Picture Mode: Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ( PIP1X1 shows 1 channel in full screen and 1 other channel;...

  • Page 31: Setting The Date And Time

    Setting the Date and Time It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click the Main Menu button ( Click System.

  • Page 32: Configuring Daylight Savings Time (Dst)

    Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates. To enable automatic DST adjustments: Click the DST Setup button. DST Setup Configure the following: •...

  • Page 33: Using A Ntp Server To Set Your System Time

    Setting the Date and Time Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. NOTE: A constant Internet connection is required to use the NTP feature. To enable NTP: Right-click to open the Menu Bar and click the Main Menu button ( Click System.

  • Page 34: Recording

    Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. Recording—Continuous: Normal, continuous recording • You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data.

  • Page 35: Playback And Backup

    Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu. Playing Back Recorded Video To playback a specific date and time: Right-click to open the Menu Bar and click the Record Search button ( ).
  • Page 36 Playback and Backup To search for recorded footage on the DVR: Right-click to open the Menu Bar and click the Record Search button ( ). The Record Search tab opens. Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. •...

  • Page 37: Using Playback Controls

    Playback and Backup Using Playback Controls This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips. Different playback controls appear depending on the number of cameras you have selected to playback.

  • Page 38: Controlling The Time Range Of The Playback Bar

    Playback and Backup When up to four channels are selected for playback, multiple channels are shown. 4 / 8 / 16-Channel: 32-Channel: Video footage from up to 4 channels is shown in multiple bars If more than four channels are selected, one bar is shown that combines all the selected channels.

  • Page 39: Using Video Clip Backup

    Playback and Backup video. NOTE: Zoom is only available when a single channel is selected for Playback. To use zoom in playback mode: Open Playback mode with only one channel selected. For details, see “Playing Back Recorded Video” on page 23. Click to open Zoom.

  • Page 40: Backing Up Video

    Backup For details on viewing backed up video, see “FLIR Player: Playing Backed up Video on PC” on page 112 or see “FLIR Mac Player: Viewing Backed up Video on Mac” on page 114. Backing Up Video You can back up video to a USB flash drive (not included) or eSATA external hard drive (not included) connected to the rear panel of the DVR.

  • Page 41: Viewing Backed Up Video

    For details on viewing backed up video, see “FLIR Player: Playing Backed up Video on PC” on page 112 or see “FLIR Mac Player: Viewing Backed up Video on Mac” on page 114. Converting Backed Up Video to AVI Files The DVR saves its backup files as proprietary video files.
  • Page 42 Playback and Backup Follow the on-screen instructions to install AVI Generator. To start the AVI Generator: Double-click the AVI Generator shortcut on the desktop ( Click Open and then locate the backed up video file on your hard drive. Open Select the desired file format (.264 , h.264, All File) that you wish to search for.

  • Page 43: Managing Passwords

    Managing Passwords Managing Passwords ATTENTION: By default, the system user name is and the password is . Passwords admin 000000 are required to access the Menu Bar or Main Menu or to log into the system remotely. The system supports the following account types: •...

  • Page 44: Adding Users

    Managing Passwords • Confirm: Re-enter the password. Click Apply to save your settings. Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.
  • Page 45 Select the menus and channels the user will have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. Click Apply to save your settings. Configure the following: •...

  • Page 46: Using The Main Menu

    Using the Main Menu Using the Main Menu To open the Main Menu: • Right-click to open the Menu Bar and click the Main Menu button ( ). Enter the system user name (default: admin) and password (default: 000000) and click Apply. Display: Configure display options (e.g.

  • Page 47: Display

    Using the Main Menu Display • D-L: Lower left hand corner. • U-R: Upper right hand corner. The display menu allows • D-R: Lower right hand corner. you to configure camera • OFF: Do not display the channel name. image settings and video output settings.

  • Page 48: Configuring The Time And Recording Time Display

    Using the Main Menu Click Apply to save your settings. Click Apply to save your settings. Configuring the Time and Right-click repeatedly to exit all menus. The DVR prompts you to restart. Click OK. Recording Time Display The DVR restarts and asks you to confirm To add/remove the time stamp in the the new resolution.

  • Page 49: Adjusting The Video Margin

    Using the Main Menu To adjust the transparency of To configure a privacy zone: on-screen menus: Click the Privacy Zone tab. Click the Output tab. In the Channel drop-down menu, select Drag the Transparency slider to adjust the channel you wish to configure. transparency.

  • Page 50: Creating A Custom Split-Screen Display

    Using the Main Menu • Click on the edge of a privacy area and drag to resize a privacy area. Select Enable • Right-click when you are finished to exit. (Optional) Use the drop-downs next to Copy to copy privacy areas to another channel or all channels.

  • Page 51: Record

    Using the Main Menu Record Click Apply to save your settings. The Record menu allows you to configure recording settings, such as the recording resolution, recording schedule, and audio recording. Configuring Pre-recording Settings Select the Rec Para tab. In the Channel drop-down menu, select the desired channel you wish to configure.

  • Page 52: Enabling Audio Recording

    Using the Main Menu disabled for the selected hour when the recording resolution and video frame box is gray. rate for each channel. To change the recording quality, recording resolution, and video frame rate: Click the MainStream tab. Under Mode, select D1 or 960H. 960H will enable larger, wide-screen formats.

  • Page 53: Search

    Using the Main Menu Under the Resolution drop-down menu, Click Search. select the Recording Resolution for each Click on a date in the calendar to see the channel: video available for that date. • If D1 is selected, available options are CIF (320x240), HD1 (720x240), or D1 (720x480).

  • Page 54: Backing Up Video Files

    Using the Main Menu the system. Click the Backup button to begin copying the video files to your flash drive. NOTE: You will need the FLIR Player (included on the CD) to view the saved files. Use the video control buttons to...

  • Page 55: Using The Log Search

    Using the Main Menu Click Search. A list populates with videos. • Start Time: Enter the time you wish to begin searching. • End Time: Enter the time you wish to end searching. Click Search. (Optional) Click the Backup button to backup system logs to a USB flash drive (not included).

  • Page 56: Enabling Auto Port Forwarding

    Using the Main Menu Address, and enter in the IP address of In Client Port, enter the desired Client your choice. Port (default: 9000). • Enter your custom Subnet Mask, Gateway, DNS1 and DNS2 using the mouse. • You must assign the IP in your router that you wish to make static.

  • Page 57: Setting Up Email Notification

    Using the Main Menu Configure the following beside the desired • Sender Password: Enter your email channel: server’s password. • Receiver Email: Enter the recipient’s • Video: Select Enabled or Disabled. If you email address. select Disabled, you will not be able to view •...

  • Page 58: Alarm

    Using the Main Menu Alarm • Sensitivity: Select motion sensitivity. The greater the number, the greater the The Alarm tab allows you to sensitivity. configure Motion Detection • Alarm Out: Select the checkbox to enable and Alarm settings. the system to trigger a device connected to the alarm block.

  • Page 59: Device

    Using the Main Menu Device To configure the Alarm tab: From the Alarm menu, click the Alarm The Device menu allows tab. you to configure hard drive and PTZ settings and format hard drives or a USB flash drive (not included).

  • Page 60: Formatting Usb Flash Drives

    Using the Main Menu In the Overwrite drop-down menu, select To format an eSATA hard drive: Auto (recommended), or select the desired ATTENTION: Formatting an eSATA duration the hard drive should retain its all data hard drive erases on the data.

  • Page 61: Changing Time Format

    Using the Main Menu In the Date Format drop-down menu, To configure Auto Logout: select the desired format. Choose from Select the General tab. In the Menu Time MM/DD/YY (Month, Day, Year), YY/MM/DD Out drop-down menu, select the desired (Year, Month, Date), or DD/MM/YY (Day, time before the system locks itself.

  • Page 62: Upgrading The System Firmware

    Using the Main Menu To enable the Auto Reboot feature: Insert the flash drive into one of the USB ports. Select the Maintain tab. Right-click to open the Menu Bar and click the Main Menu button ( Click Advanced. Click Firmware Update. Configure the following: •...

  • Page 63: Restarting Or Shutting Down The Dvr

    Using the Main Menu Select the menus that you wish to restore Restarting or Shutting Down the to default settings, or click All to restore the entire system to default settings. To restart or shut down the DVR: Right-click to open the Menu Bar and click the Main Menu button ( Click Advanced.

  • Page 64: Saving Your System Configuration To A Usb Flash Drive

    Using the Main Menu To configure system warnings: want to backup your current settings. Click the Events tab. NOTE: This function only saves settings created in system menus. It does not save or backup any video. To save your system configuration to a USB flash drive (not included): Insert a USB flash drive (not included) into one of the USB ports.

  • Page 65: Setting Up Your Dvr For Remote Connectivity

    Remote Viewing Client For details on navigating the remote viewing interface, see “Remote Viewing Interface” on page 60. System Requirements Prior to using FLIR Client 1, make sure your system meets or exceeds the following system requirements: Description Requirement ®...

  • Page 66: Accessing Your Dvr Within A Local Network (Lan)

    Setting up your DVR for Remote Connectivity Accessing your DVR within a local network (LAN) You can connect to your DVR over the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity.

  • Page 67: Step 3 Of 3: Connect To The Dvr's Local Ip Address

    Setting up your DVR for Remote Connectivity Write down the IP Address and HTTP Port number of the DVR. • A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as three digits. For example, "005" is the same as "5". •...

  • Page 68: Accessing Your Dvr Remotely Over The Internet

    Setting up your DVR for Remote Connectivity Click Download to download the plug-in for Safari. Click Download Click the downloads button ( ) on the top-right corner of Safari. Right-click SurveillanceClient.dmg in the downloads list and select Open. A web plugin folder appears. Right-click SurveillanceClient.dmg and click Open...

  • Page 69: Step 1 Of 4: Port Forwarding

    Step 2 of 4: Create a DDNS Account FLIR offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely.

  • Page 70: Step 3 Of 4: Enable Ddns On The Dvr

    Setting up your DVR for Remote Connectivity • URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice). Once the information has been entered, click Create New Account. Your Account information will be sent to you at the email Address you used in Step 2 .

  • Page 71: Step 4 Of 4: Connect To The Ddns Address

    To access your DVR remotely, enter the DDNS address that you created earlier into Safari (Mac). The DDNS address must include http:// , the name of your DDNS URL, followed by .myddns-flir.com, a colon, and then the HTTP port number of your DVR. For example: Example of a DDNS address http://tomsmith.myddns-flir.com:80...

  • Page 72: Remote Viewing Interface

    Remote Viewing Interface Remote Viewing Interface Upon login, the Live tab opens. The Remote Viewing interface is the same for Internet Explorer, PC Client Software, or Safari on Mac. Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. •...

  • Page 73: Changing Viewing Modes

    Remote Viewing Interface • : Next page. • : Click to open the selected channel in full screen view. • : Click to select the desired split-screen viewing options. Split screen viewing: Click the desired viewing mode. Mute: Click to mute audio. Main Screen: Main display screen for live viewing and playback.

  • Page 74: Recording Video

    Remote Viewing Interface If you receive an error taking a screen shot: You may receive an error when taking a screen capture. This is caused by an Internet Explorer security setting. To reduce the security setting in Internet Explorer: Click on Tools>Internet Options (in IE9 and above, click the gear icon on the top-right corner).

  • Page 75: Showing / Hiding Channels

    Remote Viewing Interface Showing / Hiding Channels The Active Channel List is a convenient way to show / hide the cameras that display in the main viewing window. To show or hide video in the main video window: Click beside the channel number to show a channel. Click again to hide the channel.

  • Page 76: Changing The Save Directory Of Screenshots Or Recorded Video

    Remote Viewing Interface Changing the Save Directory of Screenshots or Recorded Video Click the Local Setting tab. Click beside the desired category to browse for a save directory. Local Setting tab Browse button Select the desired save directory, and then click OK. Click Save to save your changes.

  • Page 77: Configuring Ptz Settings

    Remote Viewing Interface Under File Type, select the file format you would like to use when saving video (264 or avi). Local Setting tab Interval File Type (Optional) Under Interval, select the maximum length (in minutes) for video saved on the remote computer.
  • Page 78 Remote Viewing Interface Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera. Zoom, Focus, and Iris settings Direction keys: Click to pan and tilt the camera Speed Slider: Increase or decrease the pan and tilt speed On-screen PTZ Controls: Click the button to enable / disable...

  • Page 79: Video Playback

    Remote Viewing Interface Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: Click the Playback tab. Playback tab In the calendar window, click the desired month, year, and date. Select month and year Select date Under the Type drop-down menu, select the desired recording type you wish to search for...

  • Page 80: Video Playback Controls

    Remote Viewing Interface Video Playback Controls Playback window Video content (green) Drag the line left or right to select the playback time Volume Pause Step Download Video slider Forward content Play Stop Stop all video Screen Capture • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame.

  • Page 81: Configuring Privacy Zone Settings

    Remote Viewing Interface Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel • Position: Select the position of where the title appears in the channel. •...

  • Page 82: Configuring Recording Parameters

    Remote Viewing Interface Configuring Recording Parameters To configure system recording parameters: Click the Remote Setting tab, and then click Record>Rec Parameters. The recording schedule is arranged as a grid. Each row represents a recording type (Continuous, Motion, and Alarm), and each box represents an hour.

  • Page 83: Configuring System Recording Quality

    Remote Viewing Interface Click the recording grid, and select the type and duration of recording. (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule. (Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels.

  • Page 84: Configuring The System Substream

    Remote Viewing Interface To configure basic network settings: Click the Remote Setting tab, and click Network. Configure the following under Basic Configuration: • Type: Select between DHCP or Static. If you select Static, you can edit the IP address, Subnet Mask, Gateway, and DNS settings.

  • Page 85: Configuring Email Notification Settings

    Remote Viewing Interface • Resolution: Select the desired recording resolution. • FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing. • Bit Rate: Select the desired video bit rate. •...

  • Page 86: Configuring Ddns Settings

    Remote Viewing Interface Configuring DDNS Settings To configure DDNS settings: Click the Remote Setting tab, and click DDNS. Configure the following: • DDNS: Select Enable or Disable. • In the Server drop-down menu, select FLIRDDNS. • Domain Name: Enter your Domain name/URL Request from the confirmation email that was sent after you created your DDNS account.

  • Page 87: Configuring Your System To "Beep" During Motion

    Remote Viewing Interface • Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after the system detects a motion event. Click and drag to configure motion detection areas Red: Motion detection enabled Clear: Motion detection disabled •...

  • Page 88: Configuring Alarm Notifications

    Remote Viewing Interface system record motion events, enable motion recording in the recording calendar (Remote Setting tab>Record>Schedule). Configuring Alarm Notifications Configure the settings for alarm devices (not included). To configure alarm notifications: Click the Remote Setting tab, and click Alarm>Alarm. Configure the following: •...

  • Page 89: Configuring Hard Drive Recording Mode

    Remote Viewing Interface Configuring Hard Drive Recording Mode To configure the hard drive recording mode: Click the Remote Setting tab, and click Device>HDD. Overwrite drop-down menu In the Overwrite drop-down menu, select Auto to enable overwrite mode. When overwrite is enabled, the system deletes the oldest footage (first in, first out) when the hard drive is full.

  • Page 90: Configuring The System Time And Date

    Remote Viewing Interface • Data Bit: Select the data bit rate of the PTZ camera*. • Stop Bit: Select the stop bit rate of the PTZ camera*. • Parity: Select the parity settings of the PTZ camera*. • Cruise: Select Enable or Disable*. •...
  • Page 91 Remote Viewing Interface To configure the user accounts menu: Click the Remote Setting tab, and click System>Users. Configure the following: • Click the desired user you wish to configure (i.e. user1). • User name: Enter the desired user name. • Password: Enter the desired user password. •...

  • Page 92: Viewing System Information

    Remote Viewing Interface Viewing System Information To view system information: Click the Remote Setting tab, and click System>Info. Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at www.flirsecurity.com/pro. To upgrade the system firmware: Download and extract the file to your computer’s desktop.

  • Page 93: Restoring Default Settings

    Remote Viewing Interface Restoring Default Settings To restore the system’s system defaults: Click the Remote Setting tab, and click Advanced>Load Default. Select the menus that you wish to restore to factory defaults. Click Save to restore system defaults for the selected items. Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system event occurs (e.g.

  • Page 94: Configuring Auto-Reboot

    Remote Viewing Interface • Send Email: Select the checkbox to enable email notifications. Email notification must be enabled. • Alarm Out: Enable or disable the alarm out panel. • Latch Time: Configure the system latch time after an event occurs. Click Save to save changes.

  • Page 95: Cms-D3 Central Management Software

    CMS-D3 Central Management Software CMS-D3 CENTRAL MANAGEMENT SOFTWARE CMS-D3 is a central management software that allows you to view and manage multiple FLIR D3000 Series DVRs. System Requirements Your system must meet the system requirements below: Minimum Specification Core 2 Duo 2.4 GHz or higher...

  • Page 96: Installing Cms-D3

    CMS-D3 Central Management Software Installing CMS-D3 To install CMS-D3: • Download CMS-D3 for free from www.flirsecurity.com/pro. Extract the setup file and then double-click it. NOTE: You may receive installation warnings. This is normal. Accept the security warnings to continue. Follow the on-screen instructions to install the software. Click Finish to launch CMS-D3.
  • Page 97 CMS-D3 Central Management Software To add a DVR to CMS-D3: When CMS-D3 opens the first time, the Add Camera Wizard opens. Click Next. Click Next NOTE: If the Add Camera does not open, click Help>Open Wizard to manually open it. Click Add online device.
  • Page 98 CMS-D3 Central Management Software Under User Name, enter the DVR’s user name (default: admin). Under Password, enter the DVR’s password (default: 000000). Click Add. Enter a name for your DVR Enter the DVR’s user name (default: admin) Enter the DVR’s password (default: 000000) Click Add Click ImportAll.

  • Page 99: Adding A Dvr Using A Ddns Address

    CMS-D3 Central Management Software Click Main View. Click Main View Click and drag Default Group to the display grid. You will be prompted to change the DVR password. Enter a new 6 character password and click OK. Click and drag the Default Group to the display grid again to view your cameras over the local network.
  • Page 100 • Device Name: Enter a name for your DVR of your choice (e.g. home or office). • IP Address: Enter the Domain Name from the confirmation email, followed by .myddns-flir.com. For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir.com.
  • Page 101 CMS-D3 Central Management Software Click the Control Panel tab. Click Main View. Click Main View Click and drag Default Group to the display grid.

  • Page 102: Control Panel

    CMS-D3 Central Management Software Result Control Panel You can access your DVRs, including live and recorded video and configuration through the Control Panel. You may open the Control Panel at any time by clicking the Control Panel tab.

  • Page 103: Main View

    CMS-D3 Central Management Software The menus available through the Control Panel are: • Main View: View live video from your cameras. For details, see “Main View” on page 91. • Remote Playback: Playback recorded video from your DVR. For details, see “Remote Playback”...
  • Page 104 CMS-D3 Central Management Software DVR/Camera List: Shows a list of all DVRs/camera groups and cameras connected to the client software. • Camera groups are shown with an icon. DVRs are shown with an icon. Double click a DVR or camera group expand the DVRs or cameras in it. •...

  • Page 105: Using Multiple Windows Or Monitors

    CMS-D3 Central Management Software Page : When more cameras are opened than windows on the display grid, they are organized into pages. The current page and total number of pages is shown at the bottom of the Main View tab. Alarm Panel Controls: •...

  • Page 106: Using Sequence Mode

    CMS-D3 Central Management Software To open multiple windows: • Click an open tab and drag it outside of the main window. A secondary window opens with the selected tab. You may now move that window to a secondary monitor. Click and drag the tab outside of the window TIP: To open additional Live...

  • Page 107: Using Ptz Controls

    CMS-D3 Central Management Software Sync with Global for the current window to use the same interval as other windows. Click Current Main View to use Sequence Mode on the current window If you want to use Sequence Mode on all windows, click Global Main View. Enable the checkbox to force all Main View windows to use the same interval as other windows.

  • Page 108: Ptz Controls

    CMS-D3 Central Management Software To control PTZ cameras: In Main View, hold the mouse over the PTZ camera to open the Camera Toolbar. Click open PTZ controls. Open PTZ controls PTZ Controls Use the arrows to control Adjust zoom level the camera’s position Adjust focus Adjust iris...

  • Page 109: Remote Playback

    CMS-D3 Central Management Software To start / stop PTZ cruise: Click Cruise. Click to start the PTZ cruise. Click to stop the PTZ cruise. Click to open cruise controls Click to stop cruise Click to start cruise Remote Playback Remote Playback allows you to view recorded video from your DVR on your computer. To access Remote Playback: From Control Panel, click Remote Playback ( Double-click the camera group then the DVR you would like to playback from.
  • Page 110 CMS-D3 Central Management Software Click inside the time bar to select the playback time. Check cameras to select for playback Select the date in the calendar Click to start playback Click inside time bar to select playback time...

  • Page 111: Remote Playback Controls

    CMS-D3 Central Management Software Remote Playback Controls Select DVR / camera group Select cameras for playback Select file type Enable Synchronous Playback Select playback date Search for video Previous time period Next time period Click to select playback time Timeline zoom in Hold the mouse over a window to view window controls Timeline zoom out...

  • Page 112: Downloading Video Files

    CMS-D3 Central Management Software Downloading Video Files You can download video files to your computer using Remote Playback. To download video files by file: Hold the mouse over the camera you would like to download video from. Click to open the download menu.

  • Page 113: Modifying Dvrs

    CMS-D3 Central Management Software DVRs and cameras together to simplify the management of multiple systems. You must add a camera to a camera group before you will be able to access it for live video or playback. You can add multiple DVRs or cameras from different DVRs to a camera group. The DefaultGroup is created by default, and you can create additional groups according to your needs.

  • Page 114: Remotely Configuring Dvrs

    CMS-D3 Central Management Software To delete a DVR: • Hold the mouse over the DVR in the Devices Panel and then click . Click Yes to confirm. Click to delete a DVR Remotely Configuring DVRs You can configure DVR settings using the software. To remotely configure a DVR: •...

  • Page 115: Modifying Camera Groups

    CMS-D3 Central Management Software Modifying Camera Groups You can change the name of a camera group or delete cameras or DVRs from the camera group. Deleting cameras or DVRs from a group does not remove them from CMS-D3. To modify a camera group: Click the camera group then click Modify.

  • Page 116: Backing Up Logs

    CMS-D3 Central Management Software • Log Type: Select Alarm for motion detection alarms and system warning logs, Operation for operations logs, such as configuration changes, or System for logs of user access to the system (e.g. log-ins and log-outs). • Minor Type: Select All to search for all logs in the Log Type you have selected or select a specific type of log to search for.

  • Page 117: Account Management

    CMS-D3 Central Management Software To open saved log files: Click View Backup. Click View Backup to open saved log files Select a log file and click Open. Account Management The Account Management menu allows you to create user accounts for CMS-D3. The client software has the following types of user accounts: •...

  • Page 118: Adding User Accounts

    CMS-D3 Central Management Software Adding User Accounts NOTE: Only the admin account may create new user accounts. Click Add. Click Add Configure the following: • Under Password, enter a password for the user account. Repeat the password under Confirm. • In the bottom area, check the permissions you would like to assign to the user account. Configure User Name and Password Select...

  • Page 119: Deleting User Accounts

    CMS-D3 Central Management Software Deleting User Accounts • Click the account you would like to delete and then click Delete. Click Yes to confirm. Click Delete Click the account NOTE: Only the admin account may delete user accounts. Using File Management Use File Management to access manual recordings and screenshots.

  • Page 120: Video Player

    CMS-D3 Central Management Software Double-click to open files or use the controls on the bottom of the screen to delete or save files to a different location on your computer. Select Picture or Video Set Start Time and End Time Select the camera group, Search for...

  • Page 121: Video Player Controls

    CMS-D3 Central Management Software Click . Then select your video file and click Open. It will begin playing back in the Video Player. Click to open a video file Video Player Controls Close Open file Mute/unmute Zoom Pause Slow Frame-by-frame Fast Stop Screenshot...

  • Page 122: System Configuration

    CMS-D3 Central Management Software System Configuration The System Configuration menu allows you to configure settings for CMS-D3. To access System Configuration: • From the Control Panel, click System Configuration ( General To configure General options: Configure the following: • Language: Select the language. •...

  • Page 123: File

    CMS-D3 Central Management Software File The File sub-menu allows you to configure default save folders for screenshots and video files. You can also set up an alarm that activates when the disk space on your computer is low. To configure save folders: Click and then select the desired folder.

  • Page 124: Flir Player: Playing Backed Up Video On Pc

    FLIR Player: Playing Backed up Video on PC FLIR Player allows you to view your backed up video files from your DVR on your PC. NOTE: To view backed up video files on Mac, see “FLIR Mac Player: Viewing Backed up Video on Mac”...

  • Page 125: Flir Player Interface Overview

    FLIR Player: Playing Backed up Video on PC FLIR Player Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Rewind Fast Forward Open File Stop Play Previous Snapshot button...

  • Page 126: Flir Mac Player: Viewing Backed Up Video On Mac

    DVR for the model number). Navigate to the product page for your DVR model and download Video Player for MAC. Extract the file and double-click the FLIR Mac Player installer (.pkg) file. Follow the on-screen instructions to install the software.

  • Page 127: Loading Individual Video Files

    FLIR Mac Player: Viewing Backed up Video on Mac Loading Individual Video Files To load files saved onto your hard drive: Click the Load new file button ( Browse and select the desired file. Click Open to add the file to the video playlist.

  • Page 128: Remote Viewing On Internet Explorer

    Remote Viewing on Internet Explorer Remote Viewing on Internet Explorer You can connect to your DVR using Internet Explorer 7 or higher on a PC. NOTE: On PC, remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, and other browsers are not supported. For Safari connection instructions, see “Setting up your DVR for Remote Connectivity”...
  • Page 129 Remote Viewing on Internet Explorer • DDNS Address: The DDNS address must include http:// , the name of your DDNS URL, followed by .myddns-flir.com, a colon, and then the HTTP port number of your DVR. Example of a DDNS address http://tomsmith.myddns-flir.com:80...

  • Page 130: Mobile Apps: Accessing Your Dvr Using A Mobile Device

    Mobile Apps: Accessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. NOTE: Port forwarding is required before you can connect to your DVR using a mobile device. Different features are available on each mobile viewing device and application.

  • Page 131: Prerequisites

    Mobile Apps: Accessing your DVR Using a Mobile Device Prerequisites • Ports 80 and 9000 (or whichever ports your system is using) must be port forwarded to your router. • You must create a DDNS account, and have the DDNS settings configured in your DVR. •...
  • Page 132 Mobile Apps: Accessing your DVR Using a Mobile Device Configure the following: • Name: Enter a name for your DVR of your choice. • Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com). Enter a name for your DVR • Client Port: Enter the Client Port (default: 9000).

  • Page 133: Digi Summit Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device Digi Summit Interface Tap a channel to select Double tap to view a channel in full screen Swipe left/right to change cameras or pages Disconnect selected Screenshot Select Select display channel device mode Disconnect/connect...
  • Page 134 Mobile Apps: Accessing your DVR Using a Mobile Device • If taking screenshots from live view: select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras. Select the grid area you would like to take a screenshot of To view screenshots, see “Viewing Screenshots”...

  • Page 135: Using Remote Playback Mode On Iphone

    Mobile Apps: Accessing your DVR Using a Mobile Device Double-tap the channel to select it in full screen. Use the PTZ controls. Click the arrows to control the camera Focus Call Preset in/out Set Speed Zoom Iris in/ in/out Using Remote Playback Mode on iPhone Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
  • Page 136 Mobile Apps: Accessing your DVR Using a Mobile Device The calendar shows any days that have recorded video for the selected channel with dots under the date. Tap on a date to view video from that day. Swipe up or down to change the month shown in the calendar.

  • Page 137: Viewing Screenshots

    Mobile Apps: Accessing your DVR Using a Mobile Device Viewing Screenshots You can view screenshots or email them using the app. NOTE: To email screenshots, you must have an email account configured in the Email app. Please refer to your iPhone user’s guide or www.apple.com if you need support to set up the Email app.

  • Page 138: Using Device Manager To Manage Dvr's

    Mobile Apps: Accessing your DVR Using a Mobile Device Use the on-screen controls. Select playback time Slow Pause/ Next Mute/unmute play frame Fast Take Stop forward screenshot Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: From the Main Menu, tap Device Manager.

  • Page 139: Ipad

    Configure the following: • Device Name: Enter a name for your DVR of your choice. • IP Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com). • Client Port: Enter the Client Port (default: 9000). • User Name: Enter the DVR’s user name (default: admin).
  • Page 140 Mobile Apps: Accessing your DVR Using a Mobile Device • Password: Enter the DVR password. By default the password is 000000. Enter a name for your DVR Enter your DDNS address Enter the Client Port Enter the user name •••••• Enter the password Tap Save.

  • Page 141: Digi Summit Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device Digi Summit Interface You can use Digi Summit in landscape mode only. Drag cameras to the display area to open a single camera Drag a DVR to the display area to open all cameras connected to that DVR Tap a channel to select Double tap to view a channel in full screen...

  • Page 142: Using Remote Playback Mode On Ipad

    Mobile Apps: Accessing your DVR Using a Mobile Device To use PTZ Controls: Tap the channel with your PTZ camera. to open PTZ controls. Double-tap the channel to select it in full screen. Use the PTZ controls. Zoom out/in Focus in/out Iris in/out Click the arrows to control the camera...
  • Page 143 Mobile Apps: Accessing your DVR Using a Mobile Device Tap cameras to select them. Red dots will appear in the calendar on days that have video available. Tap channels to select them Tap a day to select it. Tap days to select them Tap to search...

  • Page 144: Viewing Screenshots

    Mobile Apps: Accessing your DVR Using a Mobile Device  Press to start playback. Use the on-screen playback controls. Synchronize playback time across channels Change scope of playback times shown Tap to select playback time Stop Full-screen Manual Fast Play Hide playback Play Record...

  • Page 145: Viewing Manual Recordings

    Mobile Apps: Accessing your DVR Using a Mobile Device Tap the screenshot you would like to view. Select the DVR then select the day Select the screenshot Viewing Manual Recordings You can view manual recordings using the app. To view manual recordings: Tap the DVR you would like to view manual recordings from.

  • Page 146: Using Device Manager To Manage Dvr's

    Mobile Apps: Accessing your DVR Using a Mobile Device Use the on-screen controls. Select playback time Select a Pause/ Slow Next Mute/unmute different video play frame Fast Take Stop forward screenshot Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: Swipe to the right on the DVR you would like to delete and tap Delete.

  • Page 147: Managing Favorites

    Mobile Apps: Accessing your DVR Using a Mobile Device Tap on the DVR you would like to modify. NOTE: Change the connection details as needed and then tap Save. Managing Favorites You can use Device Manager to add or remove cameras from your favorites list. Your favorites list appears in the Live View and Remote Playback modes for quick access to channels.
  • Page 148 DVR of your choice. Enter a name for • Login Address: Enter your DDNS your DVR address (e.g. tomsmith.myddns-flir.com). Enter your DDNS address • Client Port: Enter the Client Port (default: 9000). Enter the Client Port • User Name: Enter the DVR’s user Enter the user name name (default: admin).

  • Page 149: Digi Summit Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device Digi Summit Interface. Tap a channel to select Double tap to view a channel in full screen Disconnect selected Screenshot Select Select display channel device mode Disconnect/connect Manual PTZ Controls to all channels Recording Taking Screenshots during live view or playback.
  • Page 150 Mobile Apps: Accessing your DVR Using a Mobile Device • If taking screenshots from live view: Select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras. Select the grid area you would like to take a screenshot of To view screenshots, see “Viewing Screenshots”...

  • Page 151: Using Remote Playback Mode On Android

    Mobile Apps: Accessing your DVR Using a Mobile Device Use the PTZ controls. Click the arrows to control the camera Focus Call Preset in/out Set Speed Zoom Iris in/ in/out Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive. To use remote playback mode: From the Main Menu, tap Remote Playback.
  • Page 152 Mobile Apps: Accessing your DVR Using a Mobile Device The calendar shows any days that have recorded video for the selected channel with dots under the date. Tap on a date to view video from that day. Swipe up or down to change the month shown in the calendar.

  • Page 153: Viewing Screenshots

    Mobile Apps: Accessing your DVR Using a Mobile Device Viewing Screenshots You can view screenshots or share them using the app. NOTE: To share screenshots, you must configure the apps used for sharing. FLIR does not support 3rd party applications. To view screenshots: From the Main Menu, tap Image View.

  • Page 154: Viewing Manual Recordings

    Mobile Apps: Accessing your DVR Using a Mobile Device Viewing Manual Recordings You can view manual recordings using the app. To view manual recordings: From the Main Menu, tap Record Playback. Tap the DVR you would like to view manual recordings from. Tap the recording file you would like to view.
  • Page 155 Mobile Apps: Accessing your DVR Using a Mobile Device Press and hold on DVR you would like to delete and then tap Delete. Press and hold to delete To modify a DVR: From the Main Menu, tap Device Manager. Tap on the DVR you would like to modify. Change the connection details as needed and then tap Save.

  • Page 156: Appendix A: System Specifications

    Appendix A: System Specifications Appendix A: System Specifications System Operating System Embedded LINUX Pentaplex Simultaneous View, Record, Playback, Backup & Remote Monitoring Number of Channels 4/8/16/32 Channel System Navigation USB Mouse, IR Remote Controller User Authority By user group Inputs/Outputs Video IN D3304: 4 x 1Vp-p, CVBS, 75ohms, BNC D3308: 8 x 1Vp-p, CVBS, 75ohms, BNC...
  • Page 157 Appendix A: System Specifications Recording Speed D3304/D3308/D3316/D3332: 960H (960x480) @ 30fps per channel / D1 (720x480) @ 30fps per channel D3216: 480x240 @ 30fps per channel / CIF (360x240) @ 30fps per channel / D1 (720x480) @ 14fps per channel / 2CIF (720x240) @ 14fps per channel / 960H (960x480) @ 10fps per channel / 960x240 @ 10fps per channel Recording Quality Control...
  • Page 158 32° ~ 104°F / 0°~40°C‘ DDNS FLIR DDNS included Humidity 10~90% RH As our products are subject to continuous improvement, FLIR Systems, Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE...

  • Page 159: Appendix B: Connecting A Ptz Camera

    Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. To connect a PTZ camera to the system: Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.

  • Page 160: Using The Ptz Menu (Local Dvr)

    Appendix B: Connecting a PTZ Camera Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P. • Baud rate: Select the PTZ camera’s baud rate. •...

  • Page 161: Ptz Presets And Ptz Cruise

    Appendix B: Connecting a PTZ Camera PTZ Presets and PTZ Cruise You can set preset positions for your PTZ cameras. You can also use PTZ cruise to have the camera automatically cycle through presets. Setting PTZ Presets Using the PTZ controls, move the camera into position. (Optional) In the Time field, select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position.

  • Page 162: Appendix C: Connecting Additional External Monitors

    Appendix C: Connecting Additional External Monitors Appendix C: Connecting Additional External Monitors Connect one monitor to the VGA port and one to the HDMI port to display the system interface on two monitors simultaneously. Use the Video Output port (BNC) on the rear panel of the system to connect an external monitor.
  • Page 163 Appendix C: Connecting Additional External Monitors Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen. NOTE: Enabling View Setup disables your ability to change channels the normal way on the selected monitor.

  • Page 164: Main And Spot Video Outputs (D3316/D3332 Only)

    Appendix C: Connecting Additional External Monitors Main and Spot Video Outputs (D3316/D3332 Only) On the D3316 and D3332, connect external monitors to either the Main or Spot port. • The Spot port automatically shows channels in Sequence View. It can also be configured to show 1 channel in full-screen or multiple channels in split-screen.
  • Page 165 Appendix C: Connecting Additional External Monitors Click Spot Sequence. A menu appears that allows you to select the arrangement of channels you would like to show on the Spot monitor. Click the drop-down menus to select which channels you would like to show on the screen and the arrangement of channels.

  • Page 166: Appendix D: Recording Audio

    Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to 4 channels (D3304 or D3216), 8 channels (D3308), or 16-channels (D3316/D3332). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system.

  • Page 167: Appendix E: Replacing The Hard Drive

    Appendix E: Replacing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed SATA hard drive. You can expand the hard drive capacity with a maximum of two 2TB 3.5" or 2.5" SATA hard drives (for a maximum storage space of 4TB).

  • Page 168: Installing The Hard Drive

    Appendix E: Replacing the Hard Drive and remove the hard drive from the bracket. Replace the hard drive bracket and hard drive bracket screws. Remove hard drive bracket Remove the hard drive screws • If your system has a 2.5" hard drive, turn the DVR over carefully. Hold the hard drive in place and remove the 4 screws securing the hard drive.
  • Page 169 Appendix E: Replacing the Hard Drive the hard drive to the bracket. Place the hard drive and bracket back in the DVR with the power and data connectors facing the middle and replace the hard drive bracket screws. Remove hard drive bracket Insert the hard drive screws Replace hard drive bracket •...

  • Page 170: Installing Hard Drives (D3332)

    Appendix E: Replacing the Hard Drive Connect the power and data cables. Replace the DVR cover. Installing Hard Drives (D3332) Make sure that the power cable has been disconnected before changing the hard drive. Steps to service the hard drives on D3332 depend if you are installing or removing hard drives 1~4 or 5~8.
  • Page 171 Appendix E: Replacing the Hard Drive Step 2A of 3: Install hard drives 5~8: Remove the screw at the top of the center beam. Lift the back of the top HDD plate and pull it up to remove it from the DVR. Place the HDD(s) under the bottom HDD plate upside down with the power and data connectors facing the rear of the DVR.
  • Page 172 Appendix E: Replacing the Hard Drive Connect the power and data connectors. Slide the top HDD plate in at the angle shown and lower into place. Replace the center beam screw. Step 2B of 3: Install hard drives 1~4: Place the HDD(s) under the top HDD plate upside down with the power and data connectors facing the rear of the DVR.

  • Page 173: Formatting The Hard Drive

    Appendix E: Replacing the Hard Drive Step 3 of 3: Replace the DVR cover: Lower the DVR cover to the DVR 1/2" (2cm) away from the front panel and then slide the top cover into place. Replace the rear panel screws (2x). Formatting the Hard Drive If you replace the pre-installed hard drive, it must be formatted in order to function properly with the system.

  • Page 174: Troubleshooting

    Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Visible Technical Support: Error Possible Causes Solutions •...
  • Page 175 Troubleshooting Troubleshooting (Continued) Error Possible Causes Solutions • There is no picture • Monitor/TV not detected by DVR • Power off the monitor/TV and DVR. Power on the on monitor/TV after monitor/TV, and then power on the DVR connecting it to the •...

  • Page 176: Troubleshooting Remote Connections

    DDNS domain name from the confirmation email in full, and then colon and HTTP port (for example, http://tomsmith.myddns-flir.com:80) • Cannot connect to the • DVR has not been configured • Ensure you have followed all the steps in “Setting...

  • Page 177: Need Help

    Need Help? Need Help? Please make sure to visit our website www.flirsecurity.com/pro 3 Easy Ways To Contact Us Online: Pro d u ct su p p o rt i s ava i lab l e 24 / 7 in clu d ing pro d u ct info rmati on , u s er ma n ual s , q u ick sta rt u p gu i d es an d FAQ ’s at w w w.fl...

This manual is also suitable for:

D3300 seriesD3332D3304D3308D3316D3216

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