FLIR D3300 SERIES Instruction Manual
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FLIR D3300 SERIES Instruction Manual

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  • Page 1 Instruction Manual D3300 D3200 SERIES...
  • Page 3 Instruction Manual D3300 D3200 SERIES #LX400005; r. 1.0/13714/13883; en-US...
  • Page 4 Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: D3200 Series D3300 Series For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.flirsecurity.com/pro...

  • Page 5: Table Of Contents

    Table of contents Important Safeguards ................1 General Precautions..............1 Installation................. 1 Service ..................3 Use..................3 Features .....................4 Getting Started..................5 Front Panel ..................6 4/8/12/16-Channel ..............6 D3332 (32-Channel) ..............7 Rear Panel ..................9 D3304 (4-Channel) ..............9 D3308 (8-Channel) ..............9 D3312 (12–Channel) ..............
  • Page 6 Table of contents Managing Passwords................. 36 13.1 Enabling and Changing Passwords..........36 13.2 Adding Users ................37 Using the Main Menu ................. 39 14.1 Display ................... 39 14.1.1 Configuring Custom Channel Names........39 14.1.2 Changing the Position of the Channel Name......40 14.1.3 Adjusting Camera Color Settings ........
  • Page 7 Table of contents 14.7.6 Adding Users & Changing the Admin Password ....62 14.7.7 Viewing System Information..........62 14.8 Advanced................62 14.8.1 Upgrading the System Firmware........62 14.8.2 Restoring to Factory Default Settings ........63 14.8.3 Restarting or Shutting Down the DVR ......... 64 14.8.4 Configuring System Warnings ...........
  • Page 8 Installing FLIR Player ............... 127 18.2 Running FLIR Player..............127 18.3 FLIR Player Interface Overview ..........128 FLIR Mac Player: Viewing Backed up Video on Mac ......130 19.1 FLIR Mac Player Interface............130 19.2 Loading Individual Video Files ........... 131 viii #LX400005;...
  • Page 9 Table of contents 19.3 Loading Multiple Video Files............131 Remote Viewing on Internet Explorer ..........132 Mobile Apps: Accessing your DVR Using a Mobile Device ....134 21.1 Compatible Devices and Platforms ..........134 21.2 Before you Begin ..............134 21.3 iPhone..................
  • Page 10 Table of contents Connecting Additional External Monitors ........... 168 24.1 Customizing the Channel Arrangement on the External Monitor ................. 168 24.2 Main and Spot Video Outputs (D3316/D3332 Only) ......169 24.2.1 Configuring the Spot Monitor for Full-Screen or Split- Screen ............... 170 Recording Audio ................

  • Page 11: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
  • Page 12 Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

  • Page 13: Service

    Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

  • Page 14: Features

    • Fully PC/Mac compatible • Supports additional HDDs for expandible storage • Pentaplex operation • FLIR DDNS service included • Supports USB 2.0 or eSata back-up • Auto Port Forwarding wizard for easy remote connection • Supports RS485 (PTZ), Audio I/O, Alarm I/O...

  • Page 15: Getting Started

    Getting Started The system comes with the following components: DVR (Digital Video Recorder) 12V DC power Supply* (may not be exactly as shown) USB Mouse Remote Control Octopus Cable Only included with: D3316 (x2), D3332/3216 (x1) Quick Start Guides Documentation CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MOD- EL.

  • Page 16: Front Panel

    Front Panel 4.1 4/8/12/16-Channel 1. IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. 2. Menu & Playback Controls: • : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. •...

  • Page 17: D3332 (32-Channel)

    Front Panel 5. PTZ / • Within system menus: Press to confirm a selection. • To open the System Information window: In Live Viewing mode, press once. • To open PTZ Controls: In Live Viewing Mode, press once and release then press and hold.
  • Page 18 Front Panel 7. Menu & Playback Controls: • : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. • : In Playback Mode, press to play / pause video. • In Viewing mode, press to open Search Menu to select playback time. •...

  • Page 19: Rear Panel

    Rear Panel 5.1 D3304 (4-Channel) 12 13 14 5.2 D3308 (8-Channel) 12 13 14 5.3 D3312 (12–Channel) 13 14 1. eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup. 2. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered microphones (not included).

  • Page 20: D3316 (16-Channel)

    Rear Panel 5.4 D3316 (16-Channel) 1. Video Input: Connect BNC cameras. 2. Video Out: BNC outputs for external or spot monitors. 3. Loop Out (CH1~16): Connect included Octopus cable to connect channels to Loop Out monitors. 4. Audio In (CH1~16): Connect included Octopus cable to connect audio-enabled cam- eras (not included) or self-powered microphones (not included).

  • Page 21: D3332 (32-Channel)

    Rear Panel 9. Loop Out 1~4: BNC outputs to connect channels 1~4 to a Loop Out monitor. 10. Audio Out: BNC output for 1 audio channel (e.g. speakers). 11. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system interface.

  • Page 22: Basic Setup

    Basic Setup 6.1 Step 1: Connect the BNC Cameras • Connect BNC cameras to the Video Input ports on the rear panel of the DVR. 8–channel model shown 6.2 Step 2: Connect the Mouse • Connect a USB mouse (included) to one of the USB ports. 8–channel model shown 6.3 Step 3: Connect the Ethernet Cable •...

  • Page 23: Step 5: Connect The Power Adapter And Power On The Dvr

    Basic Setup 6.5 Step 5: Connect the Power Adapter and Power on the DVR • Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector. •...

  • Page 24: Mouse Control

    Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel of the DVR. 1. Use the mouse buttons to perform the following: • Left-Button: Click to select a menu option. During live viewing in Split-screen View, double-click on a channel to view the selected channel in full-screen;...

  • Page 25: Remote Control

    Remote Control 1. REC: Press to resume recording after recording has been stopped. • ID: This button controls ID function for remote control. For details, see 8.1 Setting the Remote Control ID, page 16. Note • Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in Full-screen view.

  • Page 26: Setting The Remote Control Id

    Remote Control 4. Playback Controls: • FWD: In Playback Mode, press to fast forward / increase fast forward speed. • REW: In Playback Mode, press to rewind / increase rewind speed. • PLAY: In Playback Mode, press to play / pause video. •...
  • Page 27 Remote Control 6. On the remote control press ID, then press the ID number you entered in step 4 and press Enter to confirm. Note You do not need to enter 0’s in the ID for unused digits. For example, if the ID is "004," press ID > 4 > Enter.

  • Page 28: Using The On-Screen Display

    Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time: Displays the date and time on the system 2. Record Status: Displays the current recording status of the system: C=continuous (normal recording);...
  • Page 29 Using the On-Screen Display To access the Menu Bar: 1. Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. 11 12 1.1. Main Menu: Opens the Main Menu. 1.2. Lock: Click to lock the Main Menu unless the password is entered. Lock icon is not visible unless passwords are enabled.

  • Page 30: Using The Virtual Keyboard And Mini-Keyboard

    Using the On-Screen Display 9.2 Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Key- board is used to input numeric values, such as the time and date.

  • Page 31: Using Picture In Picture (Pip) Mode

    Using the On-Screen Display 3. Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area. • The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area.
  • Page 32 Using the On-Screen Display To use Picture in Picture Mode: 1. Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ). PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1 channel in full screen and 2 other channels.

  • Page 33: Setting The Date And Time

    Setting the Date and Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click the Main Menu button ( 2.

  • Page 34: Using A Ntp Server To Set Your System Time

    Setting the Date and Time To enable automatic DST adjustments: 1. Click the DST Setup button. 2. Configure the following: • Daylight Saving Time: Select Enable. • Time Offset: Select the number of hours the system should move forward or back- ward when DST occurs.
  • Page 35 Setting the Date and Time To enable NTP: 1. Right-click to open the Menu Bar and click the Main Menu button ( 2. Click System. Beside NTP, click Setup. 3. Configure the following: • Enable: Select Enable. • Server Address: Select the NTP server address. •...

  • Page 36: Recording

    Recording By default, the system is set to immediately record video from connected cameras in Con- tinuous Recording Mode. • Recording—Continuous: Normal, continuous recording You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data.

  • Page 37: Playback And Backup

    Playback and Backup You can view and back up recorded video on the system through the Search Menu. 12.1 Playing Back Recorded Video To playback a specific date and time: 1. Right-click to open the Menu Bar and click the Record Search button ( ).

  • Page 38: Using Playback Controls

    Playback and Backup To search for recorded footage on the DVR: 1. Right-click to open the Menu Bar and click the Record Search button ( ). The Re- cord Search tab opens. 2. Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. •...
  • Page 39 Playback and Backup 1. Progress bar: Shows available footage for the selected time period as different colors. D3304 / D3308 / D3216: • : Continuous recording • : Alarm or motion recording D3312 / D3316 / D3332: • : Continuous recording •...

  • Page 40: Finding Events In The Playback Bar

    Playback and Backup 12.1.2 Finding Events in the Playback Bar The advanced playback controls show the time and type of video footage available. The playback bars are color coded to show different recording types: • D3304 / D3308 / D3216: Continuous recordings are shown in green and motion or alarm recordings are in red.

  • Page 41: Using Zoom In Playback Mode

    Playback and Backup 2. Click 30m, 1H, 2H, or 24H to select a time range. For example, if 30m is selected, the playback bar will show 15 minutes before to 15 minutes after the currently playing time. • To create a custom time range, click .

  • Page 42: Using Video Clip Backup

    Playback and Backup 12.1.5 Using Video Clip Backup Video clip backup allows you to select a duration of video during playback mode and save it to a USB flash drive (not included) or eSATA external hard drive (not included). Note You must format an eSATA hard drive before you can use it to backup data.

  • Page 43: Backing Up Video

    USB memory drive. For details on viewing backed up video, see 18 FLIR Player: Playing Backed up Video on PC, page 127 or 19 FLIR Mac Player: Viewing Backed up Video on Mac, page 130. 12.2 Backing Up Video You can back up video to a USB flash drive (not included) or eSATA external hard drive (not included) connected to the rear panel of the DVR.

  • Page 44: Viewing Backed Up Video

    To view the downloaded video, you must install the FLIR Player software. For details on viewing backed up video, see 18 FLIR Player: Playing Backed up Video on PC, page 127 or 19 FLIR Mac Player: Viewing Backed up Video on Mac, page 130.
  • Page 45 Playback and Backup 2. Click Open and then locate the backed up video file on your hard drive. 3. Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open. 4. Click Start to convert and save the file in the default save folder. •...

  • Page 46: Managing Passwords

    Managing Passwords WARNING By default, the system user name is admin and the password is 000000. Passwords are required to ac- cess the Menu Bar or Main Menu or to log into the system remotely. • ADMIN—system administrator: has full control of the system, and can change both ad- ministrator and user passwords and enable/disable password protection.

  • Page 47: Adding Users

    Managing Passwords 4. Configure the following: • User Name: Enter the desired admin user name. • Password Enable: Select Enable to enable system passwords. • Password: Enter your desired password. • Confirm: Re-enter the password. 5. Click Apply to save your settings. 13.2 Adding Users You can allow multiple users to log in to the system.
  • Page 48 Managing Passwords 4. Select the menus and channels the user will have access to. 5. Click Apply to save your settings. 6. Configure the following: • User Name: Enter the desired user name. • User Enable: Select Enable to enable the user account. •...

  • Page 49: Using The Main Menu

    Using the Main Menu To open the Main Menu: • Right-click to open the Menu Bar and click the Main Menu button ( ). Enter the system user name (default: admin) and password (default: 000000) and click Apply. 1. Display: Configure display options (e.g. camera color settings, camera title, video output).

  • Page 50: Changing The Position Of The Channel Name

    Using the Main Menu 2. In the Channel drop-down menu, select the channel that you wish to rename. 3. Click the Name field. Use the Virtual Keyboard to enter in the new channel name. 4. Click Apply to save your settings. 14.1.2 Changing the Position of the Channel Name 1.

  • Page 51: Enabling Covert Recording

    Using the Main Menu 4. Drag the sliders to adjust the Hue, Brightness, Contrast, and Saturation. 5. Click Apply to save your settings. 14.1.4 Enabling Covert Recording Covert Recording blanks out the screen so that it seems as if the system is not recording. Covert channels are only visible when the admin account logs in using a remote computer or mobile device.

  • Page 52: Restoring The System's Resolution If You See A Blank Screen

    Using the Main Menu 4. Right-click repeatedly to exit all menus. The DVR prompts you to restart. Click OK. 5. The DVR restarts and asks you to confirm the new resolution. Click Yes to confirm or No to revert to the old resolution. If you do nothing, the DVR will revert to the last se- lected resolution and restart.

  • Page 53: Adding Privacy Zones

    Using the Main Menu 3. Drag the sliders to the left or right to adjust the Left, Right, Top, or Bottom Margin. 4. Click Apply to save your settings and click OK to confirm. 14.1.11 Adding Privacy Zones A privacy zone allows you to block out up to 4 portions of each channel with a black square.

  • Page 54: Creating A Custom Split-Screen Display

    Using the Main Menu 3. Configure the following: • Channel: Select the channel you wish to configure. • Privacy Zone: Select ON to enable privacy zones or OFF to disable privacy zones. • Area Setup: Select the Area1~4 checkboxes to enable up to 4 privacy zones. 4.

  • Page 55: Record

    Using the Main Menu 2. Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen. Note Enabling View Setup disables your ability to change channels the normal way on the selected moni- tor.

  • Page 56: Configuring Backup File Duration (Pack Duration)

    Using the Main Menu 14.2.2 Configuring Backup File Duration (Pack Duration) "Pack Duration" refers to the duration of a backed up file in the system. By default, a re- cording is "packaged" into 15 minute video files. Note This feature is not supported on D3312 / D3316 / D3332, which package video files into files of a maxi- mum size of 255MB.

  • Page 57: Enabling Audio Recording

    Using the Main Menu 3. Click inside the grid to configure the recording schedule: • The recording schedule is arranged as a grid. Each row represents a recording type (Continuous, Motion, and Alarm), and each box represents an hour. • Recording for each recording type is enabled during the selected hour when the box is filled in with the corresponding color.

  • Page 58: Configuring Recording Quality, Resolution, And Video Frame Rate

    Using the Main Menu 2. Beside the corresponding channel, select or deselect the checkbox under Audio to enable or disable audio recording. 3. Click Apply to save your settings. 14.2.5 Configuring Recording Quality, Resolution, and Video Frame Rate You can configure the recording quality, recording resolution and video frame rate for each channel.

  • Page 59: Searching For Video On The System

    Using the Main Menu 14.3.1 Searching for Video on the System 1. In the main menu, click Search, or click the Search Menu button ( ) in the menu bar. 2. In the CH drop-down menu, select the channel you wish to search or select All to search all channels.

  • Page 60: Backing Up Video Files

    Using the Main Menu 7. Select the channel or channels you want to play back. 8. Click Play to begin playback. 14.3.1.1 Video Playback Controls Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control or front panel of the system.

  • Page 61: Using The Event Search

    6. Click the Backup button to begin copying the video files to your flash drive. Note You will need the FLIR Player (included on the CD) to view the saved files. 14.3.3 Using the Event Search Event Search allows you to find videos that are marked as a specific recording type (e.g., motion recording).

  • Page 62: Using The Log Search

    Using the Main Menu 2. Configure the following: • Search Date: Enter the Month, Date, and Year. • CH: Select the channels you wish to search. • Search Time: Enter the time range you wish to search. • Type: Select the recording type you wish to search for. Choose from Normal (con- tinuous recording), Motion, Alarm, or A+M (alarm + motion;...

  • Page 63: Network

    Using the Main Menu 2. Configure the following to perform a Log search: • Log Type: Select the log type you wish to search under. Choose from Alarm (i.e. motion events), Operation (i.e. Configuration changes, Setup), or All. • Start Time: Enter the time you wish to begin searching. •...

  • Page 64: Enabling Auto Port Forwarding

    Using the Main Menu 14.4.2 Enabling Auto Port Forwarding Auto Port Forwarding allows the DVR to open required ports on your router. This feature only works on certain router models. If the Auto Port Forwarding feature does not work on your router, it is recommended to use the Auto Port Forwarding Wizard (PC only), located on the software CD.

  • Page 65: Setting Up Email Notification

    Using the Main Menu To adjust the SubStream settings: 1. Click the SubStream tab. 2. Configure the following beside the desired channel: • Video: Select Enabled or Disabled. If you select Disabled, you will not be able to view the channel when connecting remotely to the system. •...

  • Page 66: Configuring Ddns Settings

    Using the Main Menu 2. From the Email drop-down menu, select Enable. 3. Configure the following: • SSL: Select Enable or Disable to configure Secure Socket Layer protocol. • SMTP Port: Enter your SMTP address. • SMTP Server: Enter your SMTP Server. •...

  • Page 67: Alarm

    Using the Main Menu 14.5 Alarm The Alarm tab allows you to configure Motion Detection and Alarm settings. 14.5.1 Configuring Motion Detection Configure motion settings to determine the area you wish to monitor for motion events, and the outcome if a motion event occurs. To configure motion settings: 1.

  • Page 68: Configuring Alarm Settings

    Using the Main Menu 2. Configure the following: • Channel: Select the channel you wish to configure. • Enable: Select Enable or Disable to activate or deactivate motion recording. • Area: Click the Setup button to configure the area of the screen that detects motion. Click and drag the mouse cursor to configure motion detection areas.

  • Page 69: Device

    Using the Main Menu To configure the Alarm tab: 1. From the Alarm menu, click the Alarm tab. 2. Configure the following: • Alarm In: Select the channel you wish to configure. • Alarm Type: Select the alarm type of the device. Choose from N/O (normally open), N/C (normally closed).

  • Page 70: Formatting Usb Flash Drive

    Using the Main Menu 1. Select the HDD tab. 2. Click the checkbox under Select to choose the drive you wish to reformat. 3. Click Format HDD. 4. When the warning window appears, click OK. Wait for the system to format the hard drive.

  • Page 71: System

    Using the Main Menu Note You may use any size eSATA hard drive with the system. However, the system will only use the first 350GB for backup purposes (D3304 / D3308 / D3216) or the first 900GB (D3312 / D3316 / D3332). To format an eSATA hard drive: WARNING Formatting an eSATA hard drive erases all data on the drive.

  • Page 72: Changing The System Language

    Using the Main Menu 14.7.3 Changing the System Language 1. In the Language drop-down menu, select your desired system language. 2. Click Apply to save your settings. 3. Right-click until you exit the menu. Follow the on-screen instructions to restart your system.

  • Page 73: Restoring To Factory Default Settings

    Using the Main Menu 6. Click Firmware Update. 7. Follow the on-screen instructions to update the firmware. Do not remove the USB flash drive or power off the DVR during the firmware update. Wait for the system to reboot. 14.8.2 Restoring to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their original settings.

  • Page 74: Restarting Or Shutting Down The Dvr

    Using the Main Menu 3. Select the menus that you wish to restore to default settings, or click All to restore the entire system to default settings. Note It is recommended to leave the Network menu unchecked when restoring the system to factory de- faults.

  • Page 75: Configuring System Warnings

    Using the Main Menu 3. Click Reboot or Shut Down. 4. Follow the on-screen instructions to restart or shut down your system. 14.8.4 Configuring System Warnings The system can send out email notifications, or trigger a connected alarm device if it de- tects system abnormalities.

  • Page 76: Saving Your System Configuration To A Usb Flash Drive

    Using the Main Menu 2. Configure the following: • Event Type: Select the event that triggers the system to send out a notification or alarm trigger. Choose from Disk No Space (low hard drive space), Disk Error (hard drive error), or Video Loss. •...
  • Page 77 Using the Main Menu 3. Click Advanced and select the Maintain tab. 4. Click Load Settings. The DVR will load the saved settings from the USB flash drive and then restart. #LX400005; r. 1.0/13714/13883; en-US...

  • Page 78: Setting Up Your Dvr For Remote Connectivity

    CENTRAL MANAGEMENT SOFTWARE, page 98). For details on navigating the remote viewing interface, see 16 Remote Viewing Interface, page 76. 15.1 System Requirements Prior to using FLIR Client 1, make sure your system meets or exceeds the following system requirements: Description Requirement Pentium®...

  • Page 79: Accessing Your Dvr Within A Local Network (Lan)

    Setting up Your DVR for Remote Connectivity 15.2 Accessing your DVR within a local network (LAN) You can connect to your DVR over the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity.

  • Page 80: Step 2 Of 3: Obtain The Dvr's Local Ip Address

    Setting up Your DVR for Remote Connectivity 15.2.2 Step 2 of 3: Obtain the DVR’s Local IP Address 1. Press the PTZ / button on the front panel of the DVR to open the System Informa- tion window. 2. Write down the IP Address and HTTP Port number of the DVR. •...
  • Page 81 Setting up Your DVR for Remote Connectivity 6. Enter the new password under Password and click Login. Client software for PC con- nects to your DVR and streams live video from your cameras. To connect to the DVR’s local IP address on a Mac: 1.

  • Page 82: Accessing Your Dvr Remotely Over The Internet

    15.3.2 Step 2 of 4: Create a DDNS Account FLIR offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to con- nect to your system remotely.

  • Page 83: Step 3 Of 4: Enable Ddns On The Dvr

    Setting up Your DVR for Remote Connectivity 2. Complete the Account Information fields with your personal information. Complete the Warranty Information with your purchase details (optional). 3. Complete the System Information fields: • Product License: Select your product model from the Product License drop down menu (i.e.

  • Page 84: Step 4 Of 4: Connect To The Ddns Address

    1. Install and run the Client software for PC on a remote computer. 2. Enter the following information: • IP Address: Enter the URL Request followed by .myddns-flir.com. For example, if your URL Request is tomsmith, enter tomsmith.myddns-flir.com • User Name: The default user name is admin.
  • Page 85 To access your DVR remotely, enter the DDNS address that you created earlier into Safari (Mac). The DDNS address must include http:// , the name of your DDNS URL, followed by .myddns-flir.com, a colon, and then the HTTP port number of your DVR. For example: http://tomsmith.myddns-flir.com:80...

  • Page 86: Remote Viewing Interface

    Remote Viewing Interface Upon login, the Live tab opens. The Remote Viewing interface is the same for Internet Ex- plorer, PC Client Software, or Safari on Mac. 1. Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. •...

  • Page 87: Changing Viewing Modes

    Remote Viewing Interface 6. Main Screen: Main display screen for live viewing and playback. You can also drag the screens to any desired position. 7. PTZ Controls: PTZ (Pan, Tilt, Zoom) control for connected PTZ cameras (not included). 16.1 Changing Viewing Modes You can change the number of channels that the system displays simultaneously (i.e.

  • Page 88: Adjusting Sub-Menu Options

    Remote Viewing Interface To show or hide video in the main video window: 1. Click beside the channel number to show a channel. Click again to hide the channel. 16.5 Adjusting Sub-menu Options The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect ratio.

  • Page 89: Configuring Ptz Settings

    Remote Viewing Interface Note This feature is not available via Mac. 1. Click the Local Setting tab. 2. Under File Type, select the file format you would like to use when saving video (264 or avi). 3. (Optional) Under Interval, select the maximum length (in minutes) for video saved on the remote computer.

  • Page 90: Video Playback

    Remote Viewing Interface 2. Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera. 2.1. Direction keys: Click to pan and tilt the camera. 2.2. Zoom, Focus, and Iris settings 2.3. Speed Slider: Increase or decrease the pan and tilt speed. 2.4.
  • Page 91 Remote Viewing Interface To playback video: 1. Click the Playback tab. 2. In the calendar window, click the desired month, year, and date. 3. Under the Type drop-down menu, select the desired recording type you wish to search for (Continuous, Alarm, or All). #LX400005;...

  • Page 92: Video Playback Controls

    Remote Viewing Interface 4. Select the channels you wish to search. Check Synchronous playback to play all se- lected channels at the same time. 5. Click the Search button. 6. Click Play to begin playback. 16.9.1 Video Playback Controls 1. Volume 2.

  • Page 93: Configuring Display Settings

    Remote Viewing Interface 16.10 Configuring Display Settings 1. Click the Remote Setting tab, and then click Display > Live. 2. Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel •...
  • Page 94 Remote Viewing Interface To configure a privacy zone: 1. Click the Remote Setting tab, and then click Display > Privacy Zone. 2. In the Channel drop-down menu, select the channel you wish to configure. 3. Select the Privacy Zone checkbox to enable privacy masking. 4.

  • Page 95: Configuring Recording Parameters

    Remote Viewing Interface 16.12 Configuring Recording Parameters To configure system recording parameters: 1. Click the Remote Setting tab, and then click Record > Rec Parameters. The recording schedule is arranged as a grid. Each row represents a recording type (Continuous, Mo- tion, and Alarm), and each box represents an hour.

  • Page 96: Configuring System Recording Quality

    Remote Viewing Interface 2. Configure the following: • Channel: Select the channel you wish to configure. • Week: Select the day of the week you would like to apply the settings to. 3. Click the recording grid, and select the type and duration of recording. 4.

  • Page 97: Configuring Basic Network Settings

    Remote Viewing Interface 3. Configure the following: • Channel: Select the channel you wish to apply the settings to. • Resolution: Select the desired recording resolution. • FPS (Frame Rate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing.

  • Page 98: Configuring Email Notification Settings

    Remote Viewing Interface To configure the system’s substream: 1. Click the Remote Setting tab, and click Network > SubStream. 2. Configure the Substream settings: • Channel: Select the channel you wish to apply the settings to. • Resolution: Select the desired recording resolution. •...

  • Page 99: Configuring Ddns Settings

    Remote Viewing Interface 3. Configure the following: • SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol. • SMTP Port: Enter your SMTP address. • SMTP Server: Enter your SMTP Server. • Sender Email: Enter the sender email address. This can be any address of your choice.

  • Page 100: Configuring Your System To "Beep" During Motion

    Remote Viewing Interface 2. Configure the following motion recording parameters: • Channel: Select the channel you wish to apply the settings to. • Enable: Select this checkbox to enable motion recording. • Sensitivity: Select the desired motion detection sensitivity. The greater the value, the greater the motion sensitivity.

  • Page 101: Configuring Alarm Notifications

    Remote Viewing Interface 5. In the video window, select the area you wish to monitor for motion. 6. Click Save to apply your settings. Result: The system beeps when it detects motion, and a green "M" icon appears. The green "M" icon indicates that the system is only detecting motion, but not recording. To have the system record motion events, enable motion recording in the recording calendar (Remote Setting tab >...

  • Page 102: Configuring Hard Drive Recording Mode

    Remote Viewing Interface 16.22 Configuring Hard Drive Recording Mode To configure the hard drive recording mode: 1. Click the Remote Setting tab, and click Device > HDD. 2. In the Overwrite drop-down menu, select Auto to enable overwrite mode. When over- write is enabled, the system deletes the oldest footage (first in, first out) when the hard drive is full.You can also select a desired amount of days or hours the system should retain data.

  • Page 103: Configuring The System Time And Date

    Remote Viewing Interface To configure PTZ settings: 1. Click the Remote Setting tab, and click Device > PTZ. 2. Configure the following: • Channel: Select the channel that the PTZ camera connects to. • Protocol: Select the protocol of the PTZ camera*. •...

  • Page 104: Changing The System's Menu Time Out

    Remote Viewing Interface 2. Configure the system format and time: • System Time: Enter the desired system time and date. An on-screen calendar ap- pears when you click the date. • Date Format: Select the desired format the date is displayed in. •...

  • Page 105: Viewing System Information

    Remote Viewing Interface 3. Select the menus that the user will have access to. 4. Click Save to apply your settings. 16.27 Viewing System Information To view system information: 1. Click the Remote Setting tab, and click System > Info. 16.28 Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at...

  • Page 106: Restoring Default Settings

    Remote Viewing Interface 2. Click the Remote Setting tab, and click Advanced > Firmware upgrade. 3. Beside Upgrade File Path, click the browse button ( ). Locate the firmware, and click Open. 4. Click Start to begin the firmware upgrade. 5.

  • Page 107: Configuring Event Settings

    Remote Viewing Interface 2. Select the menus that you wish to restore to factory defaults. 3. Click Save to restore system defaults for the selected items. 16.30 Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system event occurs (e.g.

  • Page 108: Cms-D3 Central Management Software

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE CMS-D3 is a central management software that allows you to view and manage multiple FLIR D3000 Series DVRs. 17.1 System Requirements Your system must meet the system requirements below: Minimum Specification Core 2 Duo 2.4 GHz or higher...

  • Page 109: Adding Dvrs

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE Note You may receive installation warnings. This is normal. Accept the security warnings to continue. 1. Follow the on-screen instructions to install the software. 2. Click Finish to launch CMS-D3. 3. Click Login to login to the software. By default, a password is not required to log into CMS-D3.
  • Page 110 CMS-D3 CENTRAL MANAGEMENT SOFTWARE To add a DVR to CMS-D3: 1. When CMS-D3 opens the first time, the Add Camera Wizard opens. Click Next. Note If the Add Camera does not open, click Help > Open Wizard to manually open it. 2.
  • Page 111 CMS-D3 CENTRAL MANAGEMENT SOFTWARE 3. Click your DVR in the list and click Add Selected Device. The Add Device screen opens and populates the DVR’s IP Address, Port, and the number of channels. Note If your DVR does not appear in the list, click Exit > Add Device. Then, enter the local IP Address of the DVR.
  • Page 112 CMS-D3 CENTRAL MANAGEMENT SOFTWARE 8. Click ImportAll. This adds all DVRs and cameras to the Default group. 9. Click Next then click Finish to complete the Wizard. 10. Click Main View. #LX400005; r. 1.0/13714/13883; en-US...

  • Page 113: Adding A Dvr Using A Ddns Address

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 11. Click and drag Default Group to the display grid. You will be prompted to change the DVR password. 12. Enter a new 6 character password and click OK. 13. Click and drag the Default Group to the display grid again to view your cameras over the local network.
  • Page 114 • Device Name: Enter a name for your DVR of your choice (e.g. home or office). • IP Address: Enter the Domain Name from the confirmation email, followed by . myddns-flir.com. For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir.com.

  • Page 115: Control Panel

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE Result 17.4 Control Panel You can access your DVRs, including live and recorded video and configuration through the Control Panel. You may open the Control Panel at any time by clicking the Control Pan- el tab. The menus available through the Control Panel are: •...

  • Page 116: Main View

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE • System Configuration: Configure CMS-D3 settings. For details, see 17.12 System Configuration, page 124. 17.5 Main View Main View allows you to view live video from your cameras. To access Main View: • From the Control Panel, click Main View ( 1.
  • Page 117 CMS-D3 CENTRAL MANAGEMENT SOFTWARE 3. Alarm: Click to show the Alarm Panel. The Alarm Panel shows a list of system alarms and events, such as motion detection events. 4. Clear Alarms : Click to clear all alarms from the list. 5.

  • Page 118: Using Multiple Windows Or Monitors

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 9. Camera Display: Click to select a channel. Hold the mouse over the channel to ac- cess the Camera Toolbar. The camera toolbar contains the following options: • Manual Record : Click to start/stop manual recording of the currently selected camera.

  • Page 119: Using Sequence Mode

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE TIP: To open additional Live View tabs, click Control Panel, then Live View. This allows you to monitor different cameras across multiple monitors. 17.5.2 Using Sequence Mode When Sequence Mode is activated, Main View will automatically cycle through pages every few seconds.

  • Page 120: Using Ptz Controls

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 4. Click Start to start Sequence Mode. 17.5.3 Using PTZ Controls If you have a PTZ camera, you can control it remotely through the software. Note You must connect the PTZ camera to the DVR and configure PTZ settings locally before you can use PTZ controls.

  • Page 121: Using Ptz Presets

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 17.5.5 Using PTZ Presets 1. Set camera position 2. Click to access Preset controls 3. Select preset number 4. Go to preset 5. Save selected preset as current position 6. Delete selected preset 17.5.6 Using PTZ Cruise When PTZ cruise is enabled, the camera will cycle through saved presets.
  • Page 122 CMS-D3 CENTRAL MANAGEMENT SOFTWARE 7. Click inside the time bar to select the playback time. #LX400005; r. 1.0/13714/13883; en-US...

  • Page 123: Remote Playback Controls

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 17.6.1 Remote Playback Controls Main Playback Window 1. Select DVR / camera group 2. Select cameras for playback 3. Select file type 4. Enable Synchronous Playback 5. Select playback date 6. Search for video 7. Previous time period 8.

  • Page 124: Downloading Video Files

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 17. Forward one frame 18. Digital zoom 19. Screenshot 20. Manual record 21. Mute 22. Download video Master Playback Controls 23. Play all 24. Pause all 25. Stop all 26. Slow all 27. Fast forward all 28.

  • Page 125: Group Device Management

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 2. Check the files you would like to download and click Download. Wait for the files to download. Video files are saved in .264 format. To open downloaded video files in CMS-D3, see 17.11 Video Player, page 123. If you want to covert video files to .avi, download the AVI converter from www.flirsecurity.com/pro.

  • Page 126: Modifying Dvrs

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE Devices 1. DVR 2. Camera 3. Add DVR manually 4. Scan LAN for DVRs 5. Add selected DVR or camera group 6. Add all cameras and DVRs to group Groups 7. Camera group 8. Camera 9. DVR 10.

  • Page 127: Deleting Dvrs

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 2. Modify the DVR’s information and click Modify. 17.7.2 Deleting DVRs You can delete DVRs from CMS-D3. To delete a DVR: • Hold the mouse over the DVR in the Devices Panel and then click . Click Yes to confirm.

  • Page 128: Deleting Camera Groups

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE To modify a camera group: 1. Click the camera group then click Modify. 2. Enter a new name for the camera group and then click Yes. To remove DVRs or cameras from a camera group: 1. Click the DVR or camera to select it. Double click camera groups or DVRs to expand. 2.

  • Page 129: Backing Up Logs

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 3. Click Search. All logs that meet your search parameters appear in the list. 17.8.1 Backing up Logs You can backup log search results to your computer hard drive or open saved log files in CMS-D3. To back up logs: 1.

  • Page 130: Enabling Passwords For The Admin Account

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 17.9.1 Enabling Passwords for the Admin Account By default, the password for the admin account is blank, and a password is not required to access CMS-D3. Creating a custom password for the admin account will make it so pass- words are required to access the software.

  • Page 131: Modifying User Accounts

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 2. Configure the following: • Under Password, enter a password for the user account. Repeat the password under Confirm. • In the bottom area, check the permissions you would like to assign to the user account. 3.

  • Page 132: Using File Management

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE Note Only the admin account may delete user accounts. 17.10 Using File Management Use File Management to access manual recordings and screenshots. 1. Select the camera group, DVR, or camera you wish to search 2. Select Picture or Video 3.

  • Page 133: Video Player

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 6. Double-click to open files or use the controls on the bottom of the screen to delete or save files to a different location on your computer. Note Picture files are saved in .png format. Video files are saved in .264 format. If you want to covert video files to .avi, download the AVI converter from www.flirsecurity.com/pro.

  • Page 134: Video Player Controls

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE 17.11.1 Video Player Controls • To zoom in, click and click-and-drag. Click again to zoom out. 17.12 System Configuration The System Configuration menu allows you to configure settings for CMS-D3. To access System Configuration: • From the Control Panel, click System Configuration ( 17.12.1 General #LX400005;...

  • Page 135: File

    CMS-D3 CENTRAL MANAGEMENT SOFTWARE To configure General options: 1. Configure the following: • Language: Select the language. • Log Keeping Time: Select the amount of time the software will retain system logs. • Enable audio on multiple channels simultaneously: Check to allow the software to play audio on multiple channels at the same time.
  • Page 136 CMS-D3 CENTRAL MANAGEMENT SOFTWARE #LX400005; r. 1.0/13714/13883; en-US...

  • Page 137: Flir Player: Playing Backed Up Video On Pc

    FLIR Player allows you to view your backed up video files from your DVR on your PC. Note To view backed up video files on Mac, see 19 FLIR Mac Player: Viewing Backed up Video on Mac, page 130. Minimum System Requirements •...

  • Page 138: Flir Player Interface Overview

    FLIR Player: Playing Backed up Video on PC 18.3 FLIR Player Interface Overview 1. View window 2. Rewind 3. Open file 4. Previous file 5. Play 6. Nest file 7. Stop 8. Fast forward 9. Snapshot button 10. Hide / reveal playlist 11.
  • Page 139 FLIR Player: Playing Backed up Video on PC 2. Click Select to change the snapshot save folder. Then select the folder and click OK. 3. Click OK to save changes. #LX400005; r. 1.0/13714/13883; en-US...

  • Page 140: Flir Mac Player: Viewing Backed Up Video On Mac

    2. Navigate to the product page for your DVR model and download Video Player for MAC. 3. Extract the file and double-click the FLIR Mac Player installer (.pkg) file. Follow the on- screen instructions to install the software. Launching FLIR Mac Player: •...

  • Page 141: Loading Individual Video Files

    FLIR Mac Player: Viewing Backed up Video on Mac Playlist Controls 11. Load new file 12. Load folder 13. Remove selected file 14. Clear playlist 15. Looped playback 19.2 Loading Individual Video Files To load files saved onto your hard drive: 1.

  • Page 142: Remote Viewing On Internet Explorer

    Example of a Local IP Address http://192.168.0.101:80 • DDNS Address: The DDNS address must include http:// , the name of your DDNS URL, followed by .myddns-flir.com, a colon, and then the HTTP port number of your DVR. Example of a DDNS address http://tomsmith.myddns-flir.com:80...
  • Page 143 Remote Viewing on Internet Explorer 3. An attention bar prompts you to install ActiveX® plug-ins. You must install the Ac- tiveX® plug-in to connect to your DVR. Click inside the attention bar, and select Install this Add-on for All Users on This Computer to install the plug-in. Click inside the attention bar Select Install this Add-on for All Users on This Computer •...

  • Page 144: Mobile Apps: Accessing Your Dvr Using A Mobile Device

    Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. Note Port forwarding is required before you can connect to your DVR using a mobile device. Different features are available on each mobile viewing device and application.

  • Page 145: Connecting To Your System Using Digi Summit

    Mobile Apps: Accessing your DVR Using a Mobile Device Note You will need to create an iTunes account before you can download the app. An iTunes store account requires a valid credit card number. The app is free of charge. 21.3.3 Connecting to your System Using Digi Summit 1.
  • Page 146 5. Configure the following: 5.1. Name: Enter a name for your DVR of your choice. 5.2. Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com). 5.3. Client Port: Enter the Client Port (default: 9000). 5.4. User Name: Enter the DVR’s user name (default: admin).

  • Page 147: Digi Summit Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device 21.3.4 Digi Summit Interface 1. Tap a channel to select Double tap to view a channel in full Swipe left/right to change cameras or pages 2. Disconnect selected channels 3. Disconnect from / connect to all channels 4.
  • Page 148 Mobile Apps: Accessing your DVR Using a Mobile Device 21.3.4.1 Taking Screenshots 1. Tap during live view or playback. • If taking screenshots from live view: select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras.

  • Page 149: Using Remote Playback Mode On Iphone

    Mobile Apps: Accessing your DVR Using a Mobile Device 1. Click the arrows to control the camera 2. Call preset 3. Set speed 4. Zoom in / out 5. Focus in / out 6. Iris in / out 21.3.5 Using Remote Playback Mode on iPhone Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
  • Page 150 Mobile Apps: Accessing your DVR Using a Mobile Device 2. Tap Select Channel. Select the channel you would like to playback from. 3. The calendar shows any days that have recorded video for the selected channel with dots under the date. Tap on a date to view video from that day. Swipe up or down to change the month shown in the calendar.

  • Page 151: Viewing Screenshots

    Mobile Apps: Accessing your DVR Using a Mobile Device 1. Select playback time 2. Pause / Play 3. Stop 4. Slow 5. Fast forward 6. Single frame 7. Screenshot 8. Manual record 9. Mute / unmute 10. Change cope of playback times shown 21.3.6 Viewing Screenshots You can view screenshots or email them using the app.

  • Page 152: Using Device Manager To Manage Dvr's

    Mobile Apps: Accessing your DVR Using a Mobile Device To view manual recordings: 1. From the Main Menu, tap Record Playback. 2. Tap the DVR you would like to view manual recordings from. 3. Tap the recording file you would like to view. 4.

  • Page 153: Ipad

    Mobile Apps: Accessing your DVR Using a Mobile Device 21.4 iPad Use the Digi SummitHD application to connect to your DVR on the iPad. 21.4.1 System requirements • iOS version 5.0 and above. Note For the latest device compatibility list, visit www.flirsecurity.com/pro.

  • Page 154: Digi Summit Interface

    5. Configure the following: • Device Name: Enter a name for your DVR of your choice. • IP Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com). • Client Port: Enter the Client Port (default: 9000). • User Name: Enter the DVR’s user name (default: admin).
  • Page 155 Mobile Apps: Accessing your DVR Using a Mobile Device 1. Drag cameras to the display area to open a single camera Drag a DVR to the display area to open all cameras connected to that DVR 2. Tap a channel to select Double tap to view a channel in full screen 3.

  • Page 156: Using Remote Playback Mode On Ipad

    Mobile Apps: Accessing your DVR Using a Mobile Device 21.4.4.3 To use PTZ Controls: If you have a PTZ camera (not included) connected, you may control it using the app. Note You must configure the system to communicate with the PTZ camera locally before you can control it us- ing the app.
  • Page 157 Mobile Apps: Accessing your DVR Using a Mobile Device To open video for playback: 1. Drag the DVR or a camera to the display area to open the earliest available recordings from today. 1. Tap cameras to select them. Red dots will appear in the calendar on days that have video available.

  • Page 158: Viewing Screenshots

    Mobile Apps: Accessing your DVR Using a Mobile Device 13. Play all 14. Close all 15. Full-screen 16. Hide playback controls 21.4.6 Viewing Screenshots You can view screenshots or email them using the app. Note To email screenshots, you must have an email account configured in the Email app. Please refer to your iPad’s user’s guide or www.apple.com if you need support to set up the Email app.

  • Page 159: Using Device Manager To Manage Dvr's

    Mobile Apps: Accessing your DVR Using a Mobile Device Playback Controls 1. Select playback time 2. Select a different video 3. Pause / play 4. Stop 5. Slow 6. Fast forward 7. Next frame 8. Take screenshot 9. Mute / unmute 21.4.8 Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s.

  • Page 160: Managing Favorites

    Mobile Apps: Accessing your DVR Using a Mobile Device 2. Tap on the DVR you would like to modify. Note Change the connection details as needed and then tap Save. 21.4.9 Managing Favorites You can use Device Manager to add or remove cameras from your favorites list. Your fa- vorites list appears in the Live View and Remote Playback modes for quick access to channels.
  • Page 161 Mobile Apps: Accessing your DVR Using a Mobile Device 2. Tap the Digi Summit icon ( ) to open the app. 3. Tap Device Manager. 4. Tap Add. #LX400005; r. 1.0/13714/13883; en-US...
  • Page 162 5. Configure the following: • Device Name: Enter a name for your DVR of your choice. • Login Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com). • Client Port: Enter the Client Port (default: 9000). • User Name: Enter the DVR’s user name (default: admin).

  • Page 163: Digi Summit Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device 21.5.4 Digi Summit Interface 1. Tap a channel to select Double tap to view a channel in full screen 2. Disconnect selected channel 3. Disconnect / connect to all channels 4. Screenshot 5.
  • Page 164 Mobile Apps: Accessing your DVR Using a Mobile Device 21.5.4.1 Taking Screenshots 1. Tap during live view or playback. • If taking screenshots from live view: Select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras.

  • Page 165: Using Remote Playback Mode On Android

    Mobile Apps: Accessing your DVR Using a Mobile Device PTZ Controls: 1. Tap the arrows to control the camera 2. Call preset 3. Set speed 4. Zoom in / out 5. Focus in / out 6. Iris in / out 21.5.5 Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
  • Page 166 Mobile Apps: Accessing your DVR Using a Mobile Device 2. Tap Select Channel. Select the channel you would like to playback from. 3. The calendar shows any days that have recorded video for the selected channel with dots under the date. Tap on a date to view video from that day. Swipe up or down to change the month shown in the calendar.

  • Page 167: Viewing Screenshots

    21.5.6 Viewing Screenshots You can view screenshots or share them using the app. Note To share screenshots, you must configure the apps used for sharing. FLIR does not support 3rd party applications. To view screenshots: 1. From the Main Menu, tap Image View.

  • Page 168: Viewing Manual Recordings

    Mobile Apps: Accessing your DVR Using a Mobile Device To share screenshots: 1. Tap to share. Select an app that you would like to share the file with. Follow the app’s instructions to share the file. 21.5.7 Viewing Manual Recordings You can view manual recordings using the app.

  • Page 169: Using Device Manager To Manage Dvr's

    Mobile Apps: Accessing your DVR Using a Mobile Device Playback Controls 1. Select playback time 2. Take screenshot 3. Slow 4. Pause 5. Play 6. Fast forward 7. Next frame 8. Mute / unmute 21.5.8 Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s.
  • Page 170 Mobile Apps: Accessing your DVR Using a Mobile Device To modify a DVR: 1. From the Main Menu, tap Device Manager. 2. Tap on the DVR you would like to modify. 3. Change the connection details as needed and then tap Save. #LX400005;...

  • Page 171: System Specifications

    System Specifications 22.1 System Operating System Embedded LINUX Pentaplex Simultaneous View, Record, Playback, Backup & Remote Monitoring Number of Channels 4 / 8 / 12 / 16 / 32–Channel System Navigation USB Mouse, IR Remote Controller User Authority By user group 22.2 Inputs/Outputs Video IN D3304: 4 x 1Vp-p, CVBS, 75ohms, BNC...

  • Page 172: Recording

    System Specifications 22.4 Recording Video Compression H.264 Audio Compression G.711 Recording Resolutions Supported NTSC: 960x480 (960H), 960x240, 720x480 (D1), 720x240 (2CIF), 480x240, 360x240 (CIF) PAL: 960x576 (960H), 960x288, 720x576 (D1), 720x288 (2CIF), 480x288, 360x288 (CIF) Recording Speed D3304 / D3308 / D3312 / D3316 / D3332: 960H (960x480) @ 30fps per channel / D1 (720x480) @ 30fps per channel D3216:...

  • Page 173: Network

    32° ~ 104°F / 0°~40°C DDNS FLIR DDNS included As our products are subject to continuous improvement, FLIR Systems, Inc. and its sub- sidiaries reserve the right to modify product design, specifications, and prices without no- tice and without incurring any obligation. E&OE...

  • Page 174: Connecting A Ptz Camera

    Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. To connect a PTZ camera to the system: 1. Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. 2.

  • Page 175: Using The Ptz Menu (Local Dvr)

    Connecting a PTZ Camera 3. Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P. • Baud rate: Select the PTZ camera’s baud rate. •...

  • Page 176: Ptz Presets And Ptz Cruise

    Connecting a PTZ Camera PTZ Controls 1. Channel: Select the channel the PTZ camera connects to 2. Speed slider: Increase or decrease the pan and tilt speed 3. Direction keys: Click to pan and tilt the camera 4. Camera adjustments: Click the + and — symbols to adjust the camera Zoom, Focus and Iris settings 5.

  • Page 177: Selecting Ptz Presets

    Connecting a PTZ Camera PTZ Preset Controls 1. Total number of presets 2. Preset number 3. Time shown before changing 4. Go to preset 5. Set preset 6. Save presets 7. Clear preset 23.3.2 Selecting PTZ Presets 1. In the No. field, select the number of the preset you would like to select. 2.

  • Page 178: Connecting Additional External Monitors

    Connecting Additional External Monitors Connect one monitor to the VGA port and one to the HDMI port to display the system in- terface on two monitors simultaneously. Use the Video Output port (BNC) on the rear panel of the system to connect an external monitor.

  • Page 179: Main And Spot Video Outputs (D3316/D3332 Only)

    Connecting Additional External Monitors 4. Click Display > Output. 5. Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen. Note Enabling View Setup disables your ability to change channels the normal way on the selected moni- tor.

  • Page 180: Configuring The Spot Monitor For Full-Screen Or Split-Screen

    Connecting Additional External Monitors between the monitor connected to the VGA/HDMI port and the monitor connected to the Main port. 24.2.1 Configuring the Spot Monitor for Full-Screen or Split-Screen By default, a monitor connected to the Spot port automatically shows channels in Se- quence View.
  • Page 181 Connecting Additional External Monitors 6. Click Spot Sequence. A menu appears that allows you to select the arrangement of channels you would like to show on the Spot monitor. 7. Click the drop-down menus to select which channels you would like to show on the screen and the arrangement of channels.

  • Page 182: Recording Audio

    Recording Audio The system can also record audio for up to 2 channels (D3312), 4 channels (D3304 or D3216), 8 channels (D3308), or 16-channels (D3316/D3332). You must have audio-capa- ble cameras (not included) or self-powered microphones (not included) in order to record audio on the system.

  • Page 183: Replacing The Hard Drive

    Replacing the Hard Drive The system comes with a pre-installed SATA hard drive. You can expand the hard drive ca- pacity with a maximum of two 2TB 3.5" or 2.5" SATA hard drives. Note The D3332 supports up to eight 4TB 3.5 SATA hard drives (for a maximum storage capacity of 32TB). For D3332, you must use hard drives rated for 7200RPM or higher.

  • Page 184: Installing The Hard Drive

    Replacing the Hard Drive 4. Next remove the hard drive from the housing: • If your system has a 3.5" hard drive, remove the 4 screws holding the hard drive bracket and remove the bracket from the DVR. Remove the 4 screws securing the hard drive to the bracket and remove the hard drive from the bracket.
  • Page 185 Replacing the Hard Drive 3. Next, install the hard drive: • If installing a 3.5" hard drive: (1) Remove the 4 screws holding the hard drive brack- et and remove the bracket from the DVR. (2) Place the hard drive in the bracket and insert 4 screws to secure the hard drive to the bracket.

  • Page 186: Installing Hard Drives (D3332)

    Replacing the Hard Drive 4. Connect the power and data cables. 5. Replace the DVR cover. 26.3 Installing Hard Drives (D3332) CAUTION Make sure that the power cable has been disconnected before changing the hard drive. Steps to service the hard drives on D3332 depend if you are installing or removing hard drives 1~4 or 5~8.
  • Page 187 Replacing the Hard Drive Step 2A of 3: Install hard drives 5~8: 1. Remove the screw at the top of the center beam. 2. Lift the back of the top HDD plate and pull it up to remove it from the DVR. 3.
  • Page 188 Replacing the Hard Drive 4. Connect the power and data connectors. 5. Slide the top HDD plate in at the angle shown and lower into place. 6. Replace the center beam screw. Step 2B of 3: Install hard drives 1~4: 1.

  • Page 189: Formatting The Hard Drive

    Replacing the Hard Drive Step 3 of 3: Replace the DVR cover: 1. Lower the DVR cover to the DVR 1/2" (2cm) away from the front panel and then slide the top cover into place. 2. Replace the rear panel screws (2x). 26.4 Formatting the Hard Drive If you replace the pre-installed hard drive, it must be formatted in order to function properly with the system.

  • Page 190: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling FLIR Visible Technical Support: Error Possible Causes...

  • Page 191: Troubleshooting Remote Connections

    Troubleshooting Error Possible Causes Solutions Mouse not detected by system Mouse cable is not firmly con- Firmly connect the mouse cable nected to the system to one of the USB ports Mouse is not connected to the system System needs to be reset Power off the system (discon- nect power cable).
  • Page 192 DDNS domain name from the confirmation email in full, and then colon and HTTP port (for example, http:// tomsmith.myddns-flir.com:80) Cannot connect to the DVR us- DVR has not been configured for Ensure you have followed all the...

  • Page 193: Notices

    Notices 28.1 FCC/IC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reason- able protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
  • Page 196 © 2014, FLIR Systems, Inc. All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

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