1. Manuals
  2. Brands
  3. FLIR Manuals
  4. DVR
  5. DN4083E64
  6. Instruction manual

FLIR DN4083E64 Instruction Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Instruction Manual
DNR400 SERIES

Advertisement

Table of Contents
loading

Related Manuals for FLIR DN4083E64

Summary of Contents for FLIR DN4083E64

  • Page 1 Instruction Manual DNR400 SERIES...
  • Page 3 Instruction Manual DNR400 SERIES #LX400022; r.16694/30364; en-US...
  • Page 4 Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: DNR408 (8-channel) DNR416 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.flirsecurity.com/pro...

  • Page 5: Table Of Contents

    Step 7: Verify Camera Image ............9 Step 8: Set the Time ..............9 Default System Password & Port Numbers ........10 6.9.1 FLIR Cloud™ .............. 10 6.10 Quick Access to System Information ........... 10 6.11 Connecting Cameras to the Local Area Network (LAN) ....11 Mouse Control ................
  • Page 6 Table of contents 13.4.2 Viewing Backup Files on Mac ......... 34 Managing Passwords and User Accounts........... 37 14.1 Changing Passwords............... 37 14.2 Adding Users ................. 37 14.3 Modifying Users ..............38 14.4 Deleting Users ............... 38 14.5 Account Groups ..............38 14.6 Adding Groups ...............
  • Page 7 Step 2 of 3: Obtain the system’s Device ID........73 16.4 Step 3 of 3: Connect to the System Over the Internet ...... 73 Using FLIR Cloud™ Client for PC or Mac ..........77 17.1 Home Page ................77 17.2 Live View ................
  • Page 8 Table of contents 18.2 iPad ................... 112 18.2.1 Prerequisites ............. 112 18.2.2 Connecting to your system on an iPad ......112 18.2.3 Live View Interface ............. 113 18.2.4 Controlling PTZ Cameras..........114 18.2.5 Using Playback Mode on iPad........115 18.2.6 Using Local File to View Manual Recordings ....117 18.2.7 Enabling Push Notifications ..........
  • Page 9 Table of contents 22.3 Formatting Hard Drives ............155 Troubleshooting ................157 DNR400 Series System Specifications ..........159 24.1 System ................159 24.2 Inputs/Outputs ..............159 24.3 Display ................159 24.4 Recording ................159 24.5 Playback and Backup ............160 24.6 Storage &...

  • Page 11: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. How- ever, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.

  • Page 12: Service

    Important Safeguards 6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

  • Page 13: Use

    Important Safeguards 2. Conditions Requiring Service - Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled or objects have fallen into the product. •...

  • Page 14: Dnr400 Series Features

    • ONVIF 2.3 conformance ensures compatibility with popular industry IP cameras • Supports up to 5MP camera resolution • FLIR Cloud Quick & Secure Connect via QR code scan • HDMI / VGA simultaneous video output • FLIR secure DDNS service •...

  • Page 15: Getting Started (Dnr400 Series)

    Getting Started (DNR400 Series) The system comes with the following components: Remote control NVR (Network Video Recorder) AC power cable (may not be exactly as shown) Quick start guides & software USB mouse Ethernet cable Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 16: Dnr400 Series Front Panel

    DNR400 Series Front Panel 1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not in- cluded) for data backup or firmware upgrades. 2. IR: Not supported. 3. Channel Indicators: Glow when camera is connected to the corresponding channel. 4.

  • Page 17: Rear Panel (Dnr400 Series)

    Rear Panel (DNR400 Series) 1. Power input: Connect the included AC power cable. 2. On / Off switch: Turns the NVR on or off. 3. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR. 4.

  • Page 18: Basic Setup (Dnr400 Series)

    Basic Setup (DNR400 Series) 6.1 Step 1: Connect the IP Cameras Option 1: Direct Connection to NVR • Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or high- er grade Ethernet cable. The cameras will appear on the NVR without any additional configuration when the system starts up.

  • Page 19: Step 5: Connect The Power Cable To Power The Nvr

    Basic Setup (DNR400 Series) • Connect a VGA cable (not included) from the VGA port to the monitor. 1. VGA port. 2. HDMI port. 6.5 Step 5: Connect the Power Cable to Power the NVR • Connect the included AC power cable to the NVR and connect the other end to a power outlet or surge protector.

  • Page 20: Default System Password & Port Numbers

    • Port 35000 (Client port) 6.9.1 FLIR Cloud™ This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.

  • Page 21: Connecting Cameras To The Local Area Network (Lan)

    Basic Setup (DNR400 Series) 6.11 Connecting Cameras to the Local Area Network (LAN) For flexibility, you may also connect IP cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connecting the cameras to the same router as the NVR.
  • Page 22 Basic Setup (DNR400 Series) Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters: 1. Connect each camera to a compatible power adapter (visit www.flirsecurity.com/pro for compatible power adapters for your cameras). 2. Connect the camera to your router using a CAT5e or higher Ethernet cable. Step 2 of 2: Add the cameras to your NVR: 1.
  • Page 23 Basic Setup (DNR400 Series) 5. Click Add. The Status indicator turns green to show the camera is successfully connected. NOTE If the Status indicator is red, click and update the info for your IP camera. Click OK to save changes. 6.

  • Page 24: Mouse Control

    Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar.

  • Page 25: Remote Control

    Remote Control 1. Power: Press and hold to power off the system. Press to power on. 2. Playback controls: • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. • Reverse: Press to reverse playback/pause playback. •...
  • Page 26 Remote Control To set the remote control address: 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000). 2. Click and then click Setting>General>General. 3. Under Device No., enter the address number you would like to assign to the remote control.

  • Page 27: Using The System

    Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. NOTE Up to four channels at a time may be viewed using the system’s high definition Main Stream. If more than four channels need to be viewed, additional channels will be displayed using the lower resolution Sub Stream.

  • Page 28: Using The Quick Menu

    Using the System 9.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. •...

  • Page 29: Using The Navigation Bar

    Using the System 2. Configure the following settings as needed: NOTE The settings listed below are only shown if they are supported on the selected camera. Some cam- era models do not support all settings. • Mirror: Select Enable to flip the image horizontally. •...

  • Page 30: Using The Camera Toolbar

    Using the System To open the Navigation bar: • Left click on the screen to open the Navigation Bar. The Navigation Bar has the follow- ing options: 1. Main Menu. 2. Collapse. 3. Select display layout. 4. Sequence: Click to start/stop sequence mode. 5.

  • Page 31: Using Digital Zoom In Live Display

    Using the System To use Quick Playback: 1. Move your mouse to the top of the channel display and click NOTE By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 mi- nutes using the Instant Playback setting in Main Menu>Setting>General.

  • Page 32: Adjusting Camera Zoom & Focus

    Using the System 1. Backspace. 2. Enter capital letters. 3. Confirm entry. 9.7 Adjusting Camera Zoom & Focus Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you to control the zoom and focus settings using the menus on your system. To adjust the camera’s zoom focus: 1.

  • Page 33: Setting The Time

    Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.

  • Page 34: Recording

    Recording By default, the system is set to immediately record video from connected cameras con- tinuously, 24 hours a day. You can customize the recording settings according to your needs. 11.1 Video Recording Types The system supports the following recording types. •...

  • Page 35: Configuring Hard Drive Overwrite

    Recording 3. Under Sub Stream, select how the system will record the Sub Stream for each channel. • Schedule: Sub Stream Recording will follow the recording schedule. • Manual: The system will record the Sub Stream continuously as long as this op- tion is checked.

  • Page 36: Search (Playback)

    Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 12.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.

  • Page 37: Playback Controls

    Search (Playback) 12.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6.

  • Page 38: Using Smart Search

    Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. 12.4 Using Smart Search Smart Search makes it easy to review motion events in specific zones of your video stream.
  • Page 39 Search (Playback) 4. Click to start the Smart Search playback. To stop the Smart Search playback, click again. #LX400022; r.16694/30364; en-US...

  • Page 40: Backup

    Backup Backup video files to external USB flash drive (not included) or self-powered USB exter- nal hard drive (not included). NOTE USB external hard drives must be formatted in the FAT32 file format to be used with the system. 13.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system.

  • Page 41: Using Video Clip Backup

    • File Format: Select DAV to save files to save files to .dav format. You can play- back .dav files using the FLIR video player software from www.flirsecurity.com/pro. Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.videolan.org) on PC or Mac.

  • Page 42: Viewing Backup Files

    Backup 5. Configure the following: 5.1. Check the USB device where you would like to save the file. 5.2. Check the files you would like to backup. 5.3. Click Backup. Then click Start. Wait for the backup to complete before re- moving the USB thumb drive.
  • Page 43 Backup Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. •...

  • Page 44: Viewing Backup Files On Mac

    Backup 7. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom in. Right-click to unzoom. 8. Drag: When digital zoom is activated, click to activate drag mode. Then click and drag in the video to view different areas of the image. 9.
  • Page 45 Backup 4. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: •...
  • Page 46 Backup 4. Playback controls: • : When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file. • : Play/pause playback. • : Stop playback. •...

  • Page 47: Managing Passwords And User Accounts

    Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

  • Page 48: Modifying Users

    Managing Passwords and User Accounts 2. If prompted, enter the system user name (default: admin) and password (default: 000000). 3. Click and select Setting. Select Account. 4. Click Add User. 5. Configure the following: • Username: Enter a name for the user account. •...

  • Page 49: Adding Groups

    Managing Passwords and User Accounts The system includes the following groups by default: • admin: Accounts in the admin group are system administrators. They have full access to the system, may configure all system settings, and can manage user accounts. •...
  • Page 50 Managing Passwords and User Accounts 2. Click OK to confirm. NOTE The admin and user groups cannot be deleted from the system. #LX400022; r.16694/30364; en-US...

  • Page 51: Using The Main Menu

    Using the Main Menu To open the Main Menu: • Using the mouse: Right-click and click Main Menu. NOTE The system password is required to access the Main Menu. By default the user name is admin and the password is 000000. 1.

  • Page 52: Viewing Camera Firmware Versions

    NOTE Firmware upgrade via NVR is supported only on select FLIR IP cameras. A list of cameras compatible with firmware upgrade via NVR is available at www.flirsecurity.com/pro. To upgrade the camera firmware: 1.

  • Page 53: Recording

    Using the Main Menu 4. Right-click and select Main Menu. Click and select Remote Device>Upgrade. 5. Click Select. Select the firmware file on the USB drive and click OK. 6. Check the cameras you would like to apply the upgrade to in the list and then click Start Upgrade.

  • Page 54: Configuring Audio Recording

    Using the Main Menu 3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. • Resolution: Select the resolution that you want to use to record the selected channel.

  • Page 55: Configuring Snapshot Recording Settings

    Using the Main Menu To configure audio recording: 1. From the Main Menu, click and select Recording>Recording. 2. Select the audio-enabled camera under Channel. 3. Check the left Audio/Video checkbox to enable audio recording. Check the middle checkbox to enable audio streaming to remote devices (such as a smartphone). Check the right checkbox to enable video streaming to remote devices.

  • Page 56: Creating Custom Channel Names

    Using the Main Menu 3. Configure the following settings for snapshots saved automatically from motion de- tection or the snapshot schedule: • Channel: Select the channel you would like to configure. • Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 15.3.17 Configuring the Snapshot Schedule, page 61) Select Trig- ger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu;...

  • Page 57: Info

    Using the Main Menu 15.2 Info Info contains menus that show you system information. 15.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: •...

  • Page 58: Version

    Using the Main Menu To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. 15.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system. To access the Version menu: •...

  • Page 59: Online Users

    Using the Main Menu To access the Event Info menu: • From the Main Menu, click and then select Event. 15.2.5 Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices. To access Online Users: •...

  • Page 60: Bps

    Using the Main Menu The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it. To access Test: •...

  • Page 61: Setting

    Using the Main Menu 15.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 15.3.1 Network The Network menu allows you to configure network parameters for your system. NOTE The WiFi menu is not supported.

  • Page 62: Configuring System Ports (Connection)

    2. Configure the ports as needed and click OK to save changes. NOTE Up to 3 devices may connect to the system at the same time when using FLIR Cloud™. 15.3.4 Configuring DDNS Settings FLIR DDNS is available as an optional connectivity option. Please see 20 DDNS Setup (Advanced), page 139 for details.

  • Page 63: Configuring Email Alerts

    Using the Main Menu 5. Under User ID, enter your DDNS User Name. 6. Under Password, enter your DDNS Device password. 7. Click OK to save your settings. NOTE Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

  • Page 64: Configuring Switch Settings (Advanced)

    Using the Main Menu 3. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. • Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked. •...

  • Page 65: Configuring Motion Detection

    Using the Main Menu 15.3.8 Configuring Motion Detection Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system re- sponses to motion detection events, such as activating the system buzzer or sending an email alert.

  • Page 66: Configuring Video Loss Settings

    On-screen pop-up shows the channels an event occurred on and the type of event. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 53).

  • Page 67: Configuring Alarm Input Devices

    • Show Message: Check to show a popup message on the monitor if one of your cameras loses video. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 53).

  • Page 68: Controlling Alarm Output Devices

    • Show Message: Check to enable an on-screen pop-up when the selected device is triggered. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 53).

  • Page 69: Configuring Hard Drive Warnings

    • Show Message: Show a popup message on the monitor. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 53).

  • Page 70: Storage

    Using the Main Menu To configure network warnings: 1. From the Main Menu, click and then click Event>Warning>Network. 2. Under Event Type, select the event type you would like to configure. • Net Disconnection: The system has lost connection to the network. •...

  • Page 71: Configuring Pre-Recording

    Using the Main Menu 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.

  • Page 72: Configuring Holidays

    Using the Main Menu 1. From the Main Menu, click and then click Storage>Schedule>Snapshot. 2. Under Channel, select the channel you would like to configure or select All. 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure.

  • Page 73: Formatting The Hard Drive

    Using the Main Menu 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All- Year for the holiday to be repeated each year. •...

  • Page 74: Setting Up Hard Drive Mirroring (Advanced)

    Using the Main Menu • Read-write HDD: Normal recording hard drive. • Read-only HDD: The system can playback data from this hard drive, but it will not re- cord to it. • Mirror HDD: The hard drive will be used for mirror recording only. You must set up mirroring recording before this feature will work.

  • Page 75: Configuring Hard Drive Groups (Advanced)

    Using the Main Menu 2. Click the Type drop-down under the second hard drive and select Mirror HDD. CAUTION Setting a hard drive for mirroring erases all data on the hard drive. This step cannot be undone. 3. Click OK to apply changes. Click Yes to confirm. The system will format the hard drive and restart.
  • Page 76 Using the Main Menu 2. Under HDD Group, assign a group to each hard drive. To set up two hard drive groups, assign one hard drive to group 1 and the other to group 2. 3. Click OK. The system will restart to apply changes. 4.

  • Page 77: Configuring General System Settings

    Using the Main Menu 7. Click the Picture tab. For each channel, select the hard drive group you would like to record snap shots and then click Apply. 15.3.23 Configuring General System Settings You can use the General menu to configure miscellaneous system settings. To configure general settings: 1.

  • Page 78: Setting The Monitor Resolution (Display)

    Using the Main Menu 3. Click OK to save changes. 15.3.24 Setting the Monitor Resolution (Display) The Display menu allows you to configure the systems monitor resolution and other dis- play settings. To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display.

  • Page 79: Saving Your System Configuration To A Usb Thumb Drive

    Using the Main Menu 15.3.25 Saving Your System Configuration to a USB Thumb Drive The system allows you to save your current system configuration to a USB thumb drive (not included). This is useful if you want to backup your current settings. NOTE This function only saves settings created in system menus.

  • Page 80: Upgrading Firmware From Usb

    Using the Main Menu To reset the system to factory default settings: 1. From the Main Menu, click and then click Setting>Default. 2. Check the menus you would like to reset to default settings. 3. Click OK. 15.3.27 Upgrading Firmware from USB Firmware upgrades provide enhanced functionality.

  • Page 81: Shutdown

    Using the Main Menu 15.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.

  • Page 82: Connecting To Your System Over The Internet On Pc Or Mac

    Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

  • Page 83: Step 2 Of 3: Obtain The System's Device Id

    3. Reconnect the power adapter to power the system back on. 16.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
  • Page 84 Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: 5.1.
  • Page 85 Connecting to Your System Over the Internet on PC or Mac 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4. User Name: Enter the system User Name (default: admin). 5.5.
  • Page 86 Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.

  • Page 87: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 17.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 88: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 17.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional op- tions. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1.

  • Page 89: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds. Click again to stop the tour. 6. PTZ Controls: Controls for PTZ cameras (not included). See 17.3 Controlling PTZ Cameras, page 80 for details.

  • Page 90: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 17.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.

  • Page 91: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode.

  • Page 92: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 2. Click 3. Under Cruise ID, select the number of the tour you would like to configure. 4. (Optional) Under Cruise Name, enter a name for the tour. 5. Use the chart to select which presets you would like to include in the tour and the or- der of presets.

  • Page 93: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 4. Click to start recording the pattern. 5. Move the camera to the desired end position. Then, click to stop recording the pattern. To run a pattern: 1. Select the pattern number and click 17.3.4 PTZ Scan...
  • Page 94 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.

  • Page 95: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 17.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...

  • Page 96: Downloading Video To Your Computer Hard Drive

    It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.

  • Page 97: Log

    Using FLIR Cloud™ Client for PC or Mac To access Alarms: • Click and then click Alarm menu overview: 1. Number of alarms: Shows the number of open alarms. 2. Alarm list: Shows the list of alarms and information on when they occurred and which systems and channels triggered them.

  • Page 98: E-Map

    Using FLIR Cloud™ Client for PC or Mac 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for. 3. Click Search.
  • Page 99 Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.

  • Page 100: Devices

    Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 17.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...

  • Page 101: Alarm Cfg

    Using FLIR Cloud™ Client for PC or Mac To access the Device Config menu: • Click and then click • Click on a system in the device list to see the settings available for that system and then configure settings as needed.
  • Page 102 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.

  • Page 103: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac 5. Click Next. 6. In the Period window, configure times the alarm will be activated. 7. Click Confirm to save the alarm. To manage alarms: 1. Export: Export current list of alarms as an xml file.

  • Page 104: Account

    Using FLIR Cloud™ Client for PC or Mac 2. Click + to create a new view. 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view.
  • Page 105 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.

  • Page 106: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac 17.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an indi- vidual user account can have. By default, a new user account is given all the permissions of the role they are assigned to.

  • Page 107: Basic

    Using FLIR Cloud™ Client for PC or Mac 17.15.1 Basic The Basic menu contains general settings for the client software. The Basic menu contains the following settings: • Log Saved Time: Select the number of days you would like the client to save log entries.

  • Page 108: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.
  • Page 109 Using FLIR Cloud™ Client for PC or Mac #LX400022; r.16694/30364; en-US...

  • Page 110: Connecting To Your System Using Smartphone Or Tablet Apps

    18.1 iPhone FLIR Cloud™ is an iPhone app that allows you to remotely view your system. 18.1.1 Prerequisites • Connect your system to your router using an Ethernet cable (included).

  • Page 111: Live View Interface

    8. The app opens in Live View and streams video from your cameras. 18.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.

  • Page 112: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Streaming Quality: Open/close streaming quality panel. 6.4. Not supported. 6.5. Not supported. 6.6.

  • Page 113: Viewing Snapshots And Videos With Local Files

    Connecting to your System Using Smartphone or Tablet Apps 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature.

  • Page 114: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1.
  • Page 115 Connecting to your System Using Smartphone or Tablet Apps you can select it to open live video or a snapshot attachment from the camera that de- tected motion. NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1.

  • Page 116: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push noti- fications from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

  • Page 117: Using Favorites

    Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.

  • Page 118: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
  • Page 119 Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.

  • Page 120: Device Manager

    Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...

  • Page 121: Adding Devices Using An Ip Or Ddns Address (Advanced)

    18.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...

  • Page 122: Ipad

    Connecting to your System Using Smartphone or Tablet Apps 18.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 18.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

  • Page 123: Live View Interface

    8. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 9. The app opens in Live View and streams video from all connected cameras. 18.2.3 Live View Interface You can use FLIR Cloud™ in landscape or portrait mode. #LX400022; r.16694/30364; en-US...

  • Page 124: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Display area: Double-tap to open camera in full screen. 2. Favorites: Slide to select favorites. 3. Disconnect: Disconnect from all open cameras. 4. Add to favorites: Add the current view to favorites. 5.

  • Page 125: Using Playback Mode On Ipad

    Connecting to your System Using Smartphone or Tablet Apps PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3. Zoom: Tap to zoom the camera in/out. 4. Focus: Tap +/- to adjust the focus. 5.
  • Page 126 Connecting to your System Using Smartphone or Tablet Apps 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback. In Landscape Mode: Select the start time and end time for your search, and drag the camera you would like to playback to the display area.

  • Page 127: Using Local File To View Manual Recordings

    Connecting to your System Using Smartphone or Tablet Apps 18.2.6 Using Local File to View Manual Recordings You can view manual recordings saved to your mobile device using the Local File menu. To view manual recordings: 1. From live view, tap then 2.
  • Page 128 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400022;...

  • Page 129: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.

  • Page 130: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps To create favorites: 1. In Live View, tap to save the cameras that are currently open as a favorite. 2. Enter a name for the favorite and tap OK. To open favorites in Live View: •...
  • Page 131 Connecting to your System Using Smartphone or Tablet Apps 2. Tap Add. 3. Select a .jpg image file on your mobile device. 4. To edit the E-map: 4.1. Select Image: Select a different image file to use for your E-Map. 4.2.

  • Page 132: Using The Device Manager

    Connecting to your System Using Smartphone or Tablet Apps 1. In live view, tap + on an empty display window and select the E-Map. 2. Tap a camera from the E-map to open. 18.2.11 Using the Device Manager Device Manager allows you to manage your systems. To access Device Manager: 1.

  • Page 133: Adding Devices Using An Ip Or Ddns Address (Advanced)

    18.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
  • Page 134 Connecting to your System Using Smartphone or Tablet Apps 6.1. Tap Register Mode and select IP/Domain. Then tap New Device to return to the New Device screen. 6.2. Name: Choose a name for your system of your choice. 6.3. Address: Enter the DDNS or IP address of your device. 6.4.

  • Page 135: Android

    Connecting to your System Using Smartphone or Tablet Apps 18.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 18.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

  • Page 136: Live View Interface

    8. The app opens in Live View and streams video from your cameras. 18.3.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.

  • Page 137: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps 6.6. Not supported. 6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out. 6.8. Color Settings: Tap to access color controls for the currently selected camera. 7. Manual record: Tap to start/stop manual recording. 8.

  • Page 138: Using Playback Mode On Android

    Connecting to your System Using Smartphone or Tablet Apps To access Local Files: • Tap to access the Menu, and then tap Local Files. 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4.

  • Page 139: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4.

  • Page 140: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. 3.

  • Page 141: Using Favorites

    Connecting to your System Using Smartphone or Tablet Apps To access the Event List: • Tap to access the Menu, and then tap Event List. Event List Overview 1. Events: Shows the details of each motion detection event. Long press an event to delete just that event.

  • Page 142: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Live View. 2. Tap , and then tap to open the group. 18.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business.
  • Page 143 Connecting to your System Using Smartphone or Tablet Apps 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1.

  • Page 144: Device Manager

    18.3.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
  • Page 145 Connecting to your System Using Smartphone or Tablet Apps 2.1. Tap Register Mode and select IP/Domain. 2.2. Name: Choose a name for your system of your choice. 2.3. Address: Enter the IP address or DDNS address of your device. 2.4. Client Port: Enter the Client Port (default: 35000).

  • Page 146: Remote Viewing On Internet Explorer

    Internet Explorer to ensure full functionality. 2. In the address bar, enter your system’s IP address or DDNS address followed by the HTTP Port (default: 80). For example, http://192.168.1.1:80 or http://tomsmith.myddns-flir.com:80. NOTE You MUST include http:// in order to access your system.

  • Page 147: Ie Live Display Overview

    Remote Viewing On Internet Explorer 7. Double click on cameras in the camera list to open them in live view. 19.1.1 IE Live Display Overview NOTE Some options are not available in WAN mode. 1. Cameras: Double-click cameras to open in live view. 2.

  • Page 148: Using Search Mode In Ie (Playback)

    Remote Viewing On Internet Explorer 1. Live View Controls: • Start Talk: Click to enable 2–way audio. • Instant Record: Not supported. • Local Play: Open recorded or back up video files (.dav) saved on the local computer. 2. Live View Toolbar: 2.1.

  • Page 149: Ddns Setup (Advanced)

    DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your system over the Internet. NOTE Except where noted, the instructions in this section are the same on PC or Mac. 20.1 Accessing your System within a Local Network (LAN) You can connect to your system through using the Client Software through the local area network (LAN).

  • Page 150: Step 2 Of 3: Obtain The System's Local Ip Address

    • Mac Users: Download and install the Client Software for Mac from www.flirsecurity.com/pro. Double click to extract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop or Applications list.
  • Page 151 DDNS Setup (Advanced) 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b). 5. Enter the password for your system (default: 000000) and click OK. 6. If this is the first time you are connecting, you will be prompted to change the system password.

  • Page 152: Ddns Setup-Access Your System Remotely Over The Internet

    DDNS Setup (Advanced) 9. Click and drag Default Group to the display window to open your cameras in live view. Result 20.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com- patible mobile device with Internet access.

  • Page 153: Step 2 Of 4: Create A Ddns Account

    DDNS Setup (Advanced) 20.2.2 Step 2 of 4: Create a DDNS Account To setup your free FLIR DDNS account: 1. In your browser, go to http://ddns.myddns-flir.com and click Create Account. 2. Complete the Account Information fields with your personal information. Complete the Warranty Information with your purchase details (optional).

  • Page 154: Step 3 Of 4: Enable Ddns On The System

    • Mac Users: Download and install the Client Software for Mac from www.flirsecurity.com/pro. Double click to extract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop.
  • Page 155 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400022; r.16694/30364; en-US...
  • Page 156 IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir. 5.4. Client Port: Enter the Client Port (default: 35000).
  • Page 157 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view.

  • Page 158: Connecting A Ptz Camera (Dnr400 Series)

    Connecting a PTZ Camera (DNR400 Series) You can connect PTZ cameras (not included) to the system. FLIR IP PTZ cameras can accept PTZ commands directly through the Ethernet cable or you can connect PTZ cam- eras to the RS485 connectors on the back of the system.

  • Page 159: Controlling A Ptz Camera (Local Nvr)

    Connecting a PTZ Camera (DNR400 Series) 3. Click >Setting>Pan/Tilt/Zoom. 4. Under Channel, select the channel your PTZ camera is connected to. 5. Under PTZ Type, select Local. This allows the system to control the PTZ functions over RS485. Configure the following RS485 connection parameters for your camera: •...

  • Page 160: Advanced Ptz Controls

    Connecting a PTZ Camera (DNR400 Series) 21.2 Advanced PTZ Controls Advanced PTZ controls can be used to save camera positions and cycle through various positions, and automate camera actions. To open advanced PTZ controls: • Click the arrow in the PTZ control window to open advanced controls. Advanced PTZ controls overview: 1.

  • Page 161: Tours

    Connecting a PTZ Camera (DNR400 Series) 2. Click the Preset tab. 3. Enter the number of the preset you want to create under Preset. 4. Move the camera to the desired position and click Set. To go to a preset: •...

  • Page 162: Auto Scan

    Connecting a PTZ Camera (DNR400 Series) 2. Click the Pattern tab. 3. Under Pattern, enter the pattern you would like to configure. 4. Move the camera into the desired start position and click Begin. 5. Move the camera into the desired end position and click End. To run a pattern: •...

  • Page 163: Dnr400 Series Hard Drive Installation

    DNR400 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can install up to two hard drives up to a maximum size of 4TB each. 22.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and the power cable is disconnected before removing/installing the hard drive.

  • Page 164: Removing The Hard Drive

    DNR400 Series Hard Drive Installation 5. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system. 6.

  • Page 165: Formatting Hard Drives

    DNR400 Series Hard Drive Installation 3. Turn the system over and loosen the hard drive screws (4x), but do not remove them. 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. 6.
  • Page 166 DNR400 Series Hard Drive Installation 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. #LX400022;...

  • Page 167: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The fol- lowing describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support: Error Possible Causes Solutions •...
  • Page 168 Troubleshooting Error Possible Causes Solutions • Mouse not detected by • Firmly connect the mouse • Mouse cable is not firmly system. connected to the system. cable to one of the USB Mouse is not connected to ports. the system. •...

  • Page 169: Dnr400 Series System Specifications

    DNR400 Series System Specifications 24.1 System Operating System Embedded LINUX Pentaplex Simultaneous View, Record, Playback, Backup, and Remote Monitoring Number of Channels 8/16 Channels 24.2 Inputs/Outputs Video IN 8/16 ch: 8 PoE Video Input Video OUT VGA OUT HDMI Audio IN 1 Line IN (RCA) for 2–way audio Audio OUT 1 Line OUT (RCA) for 2–way audio...

  • Page 170: Playback And Backup

    Network Interface 10/100/1000Mbps, RJ-45 Network Bit Rate 200Mbs total 48~8192kbps per camera IP Cameras Supported FLIR, Digimerge, Panasonic, Sony, Dynacolor, Samsung, AXIS, Arecont, Bosch, Canon, Honey- well, Pelco, Panasonic, Vivotek 24.8 General Power Consumption Approx. 20 watts (No HDD Installed)

  • Page 171: Recording Resolution (Pixels) & Speed (Fps - Frames Per Second)

    Total 16 ch Per channel As our products are subject to continuous improvement, FLIR Systems, Inc. and its sub- sidiaries reserve the right to modify product design, specifications, and prices without no- tice and without incurring any obligation. E&OE #LX400022; r.16694/30364; en-US...

  • Page 172: Notices

    Notices This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid im- proper usage which may result in damage to the unit, electrical shock and fire hazard injury.
  • Page 174 © 2015, FLIR Systems, Inc. All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

This manual is also suitable for:

Dnr400 seriesDn4083b84

Table of Contents