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Instruction Manual DNR110 SERIES #LX400068; r. 1.0/27398/27398; en-US...
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Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: DNR114 (4-channel) DNR118 (8-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.flir.com/security/support...
General Precautions..............1 Installation................. 1 Service ..................3 Use..................3 DNR110 Series Features...............4 Getting Started (DNR110 Series) ............5 Top Panel (DNR110 Series) ..............6 Rear Panel (DNR110 Series) ..............7 Basic Setup (DNR110 Series)..............8 Step 1: Connect the IP Cameras ............ 8 Step 2: Connect the Mouse............
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Table of contents 12.4.1 Viewing Backup Files on PC ..........31 12.4.2 Viewing Backup Files on Mac ........... 34 Managing Passwords and User Accounts..........37 13.1 Changing Passwords..............37 13.2 Adding Users ................37 13.3 Modifying Users ............... 38 13.4 Deleting Users .................
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Step 2 of 3: Obtain the system’s Device ID........74 15.4 Step 3 of 3: Connect to the System Over the Internet ......74 Using FLIR Cloud™ Client for PC or Mac ..........78 16.1 Home Page ................78 16.2 Live View ................
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Table of contents 17.1.6 Using Playback Mode on iPhone ........108 17.1.7 Enabling Push Notifications ..........109 17.1.8 Using the Event List ............111 17.1.9 Using Favorites ............112 17.1.10 Using the E-Map ............113 17.1.11 Device Manager............115 17.1.12 Adding Devices Using an IP or DDNS Address (Advanced) ..............
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Table of contents 19.2.4 Step 4 of 4: Connect to the System’s DDNS Address ... 155 Connecting a PTZ Camera (DNR110 Series)........159 20.1 Controlling a PTZ Camera (Local NVR) ........159 20.2 Advanced PTZ Controls ............159 20.2.1 Presets ..............160 20.2.2 Tours .................
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
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Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.
Getting Started (DNR110 Series) The system comes with the following components: NVR (Network Video Recorder) Power Adapter USB mouse Ethernet cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details. Check your package to confirm that you have re- ceived the complete system, including all components shown above.
Top Panel (DNR110 Series) 1. HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error. 2. Power Indicator: Glows to indicate the system is on. 3. NET: Glows when network is in normal state. Turns off for network error.
Rear Panel (DNR110 Series) 1. MIC IN/OUT: RCA input and output for 2–way audio. NOTE Audio-enabled IP cameras (not included) are required to use audio recording. You cannot record audio from the input (e.g. microphone) connected to the MIC IN port.
Basic Setup (DNR110 Series) 6.1 Step 1: Connect the IP Cameras Option 1: Direct Connection to NVR • Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or higher grade Ethernet cable. The cameras will appear on the NVR without any additional con- figuration when the system starts up.
Basic Setup (DNR110 Series) 6.4 Step 4: Connect the Monitor • Connect an HDMI cable (not included) from the HDMI port to the TV or monitor (recommended). • Connect a VGA cable (not included) from the VGA port to the monitor.
Basic Setup (DNR110 Series) At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view. 6.6 Step 6: Upgrade Firmware to Latest Version (if Available) If a firmware upgrade is available, you will be asked to install it once the system starts up.
• Port 35000 (Client port) 6.9.1 FLIR Cloud™ This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.
1. Connect an Ethernet cable from the LAN port on an external PoE switch (sold sepa- rately on www.flir.com/security/support) to your router using a CAT5e or higher Ether- net cable. Connect the power cable to the PoE swtich and to a power outlet or surge protector.
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Basic Setup (DNR110 Series) Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters: 1. Connect each camera to a compatible power adapter (visit www.flir.com/security/support for compatible power adapters for your cameras). 2. Connect the camera to your router using a CAT5e or higher Ethernet cable.
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Basic Setup (DNR110 Series) 5. Click Add. The Status indicator turns green to show the camera is successfully connected. NOTE If the Status indicator is red, click and update the info for your IP camera. Click OK to save changes.
Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar. •...
Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. NOTE The default system user name is admin and password is 000000. 8.1 On-Screen Display The system shows the following for all display views: 1.
Using the System 8.2 Using the Quick Menu The Quick Menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. •...
Using the System 8.3 Adjusting Camera Image Settings Use the Camera menu to adjust image settings for your cameras. To adjust image settings: 1. Right-click on the channel you would like to configure and select Color Setting. Enter the system password if prompted. 2.
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Using the System 3. Click OK to save changes. NOTE You must save changes to apply settings changes. It is recommended to adjust one setting at a time so you can see the results of each change. Click Default to reset the camera to default image settings.
Using the System 8.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: • Left click on the screen to open the Navigation Bar. The Navigation Bar has the follow- ing options: 1.
Using the System 8.5.1 Using Quick Playback Quick Playback is used to playback the last 5~60 minutes of video from the selected chan- nel. You can also access Quick Playback in split-screen mode, while still viewing live video from the other channels. To use Quick Playback: 1.
Using the System 8.6 Using the Virtual Keyboard The Virtual Keyboard is used to input text or numeric values in certain menus. 1. Backspace. 2. Enter capital letters. 3. Confirm entry. 8.7 Adjusting Camera Zoom & Focus Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you to control the zoom and focus settings using the menus on your system.
Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.
Recording By default, the system is set to immediately record video from connected cameras contin- uously, 24 hours a day. You can customize the recording settings according to your needs. 10.1 Video Recording Types The system supports the following recording types. •...
Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked.
Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 11.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.
Search (Playback) 11.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6.
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Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. #LX400068; r. 1.0/27398/27398; en-US...
Backup Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included). NOTE USB external hard drives must be formatted in the FAT32 file format to be used with the system. 12.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system.
• File Format: Select DAV to save files to save files to .dav format. You can playback . dav files using the FLIR video player software from www.flir.com/security/support. Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.videolan.org) on PC or Mac.
Click Backup. Then click Start. Wait for the backup to complete before remov- ing the USB thumb drive. 12.4 Viewing Backup Files To playback .dav backup video files, a FLIR Cloud™ Player is available for PC and Mac at www.flir.com/security/support. 12.4.1 Viewing Backup Files on PC You can download Video Player for PC from www.flir.com/security/support.
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Backup 2. Click to open a back up video file. 3. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. #LX400068; r. 1.0/27398/27398; en-US...
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Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. •...
To view backup video files using the Player on Mac: 1. Download Video Player for Mac from www.flir.com/security/support. 2. Double click the downloaded file in Safari to extract the Smart Player app file. 3. Drag the Smart Player app to your Desktop or Applications list. Double click Smart Player ( ) to open it.
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Backup 4. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: •...
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Backup 3. Hide/show file list. 4. Playback controls: • : When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file. • : Play/pause playback. •...
Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system us- ing a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.
Managing Passwords and User Accounts To add a user account: 1. From Live View, right-click and then select Main Menu. 2. If prompted, enter the system user name (default: admin) and password (default: 000000). 3. Click and select Setting. Select Account. 4.
Managing Passwords and User Accounts 2. Click OK to confirm. NOTE The admin and default user accounts cannot be deleted from the system. 13.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permis- sions that the group does not have.
Managing Passwords and User Accounts 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. User accounts as- signed to this group can not be given any permissions the group does not have.
Using the Main Menu To open the Main Menu: • Using the mouse: Right-click and click Main Menu. NOTE The system password is required to access the Main Menu. By default the user name is admin and the password is 000000. 1.
You can update the firmware for select FLIR IP camera models through the NVR. Firmware upgrades provide enhanced functionality for the cameras. NOTE Firmware upgrade via NVR is supported only on select FLIR IP cameras. A list of cameras compatible with firmware upgrade via NVR is available at www.flir.com/security/support.
Using the Main Menu 2. Extract the firmware file and copy it to a USB thumb drive (not included). 3. Insert the USB thumb drive (not included) into a USB port on the system. 4. Right-click and select Main Menu. Click and select Remote Device>Upgrade.
Using the Main Menu 3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. • Resolution: Select the resolution that you want to use to record the selected chan- nel.
Using the Main Menu To configure audio recording: 1. From the Main Menu, click and select Recording>Recording. 2. Select the audio-enabled camera under Channel. 3. Check the Audio/Video checkbox to enable audio recording. 4. Click OK to save changes. 14.1.8 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion.
Using the Main Menu 3. Configure the following settings for snapshots saved automatically from motion detec- tion or the snapshot schedule: • Channel: Select the channel you would like to configure. • Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 14.3.15 Configuring the Snapshot Schedule, page 62) Select Trig- ger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu;...
Using the Main Menu 14.2 Info Info contains menus that show you system information. 14.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: •...
Using the Main Menu The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. 14.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system.
Using the Main Menu • Camera Masking: Camera masking alarm has been triggered (e.g. someone has cov- ered the camera lens). • Motion Detect: Shows channels with active motion alarms. • IPC Ext Alarm: Alarm/sensor device (not included) connected to camera has been triggered.
Using the Main Menu 14.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.
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Using the Main Menu To search for system logs: 1. From the Main Menu, click and then select Log. 2. Under Start Time and End Time, select the start and end time for your search. 3. Under Type, select the log type to search for. 4.
Using the Main Menu 14.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 14.3.1 Network The Network menu allows you to configure network parameters for your system. NOTE The WiFi menu is not supported.
1. From the Main Menu, click and then select Network>Connection. 2. Configure the ports as needed and click OK to save changes. NOTE Up to 3 devices may connect to the system at the same time when using FLIR Cloud™. #LX400068; r. 1.0/27398/27398; en-US...
FLIR DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 149 for details. The primary connectivity option uses FLIR Cloud™ to connect to your system over the In- ternet without requiring port forwarding or DDNS registration. For details, see 15 Connect- ing to Your System Over the Internet on PC or Mac, page 73.
Using the Main Menu To configure Email Alerts: 1. From the Main Menu, click and then select Network>Email. 2. Check Enable to enable email notifications. 3. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. •...
Using the Main Menu To configure switch settings: 1. From live view, right-click and select Main Menu. 2. Click >Network>Switch Settings. 3. Configure the IP Address, Subnet Mask, and Gateway for the internal PoE switch. 4. Click OK. Click Save to save changes. The system will restart. 14.3.7 Event The Event menu allows you to configure settings for motion detection, video loss, and sys- tem warnings.
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Using the Main Menu 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor. Motion Grid • Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
Using the Main Menu 8. Configure the following system actions when motion is detected: • Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event.
Using the Main Menu 4. Configure the following to customize settings for video loss events: • Period: Click Setup to configure a schedule for video loss events. It is recom- mended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.
3. Configure the responses the system will take when the selected event occurs: • Show Message: Show a popup message on the monitor. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 54).
Using the Main Menu A custom recording schedule helps reduce the amount of hard drive space required, in- creasing the time your system can retain recordings. To configure the video recording schedule: 1. From the Main Menu, click and then click Storage>Schedule>Record. 2.
Using the Main Menu To configure pre-recording: 1. From the Main Menu, click and then click Storage>Schedule>Record. 2. Under Channel, select the camera you would like to configure or select All. 3. Under PreRecord, select the duration for pre-recording. 4. Click OK to save settings. 14.3.15 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras.
Using the Main Menu 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
Using the Main Menu 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or Always for the holiday to be repeated each year. •...
Using the Main Menu 3. Click OK to save changes. The system will restart to complete the formatting process. 14.3.18 Configuring the Hard Drive Type The system supports the following hard drive types: • Read-write HDD: Normal recording hard drive. •...
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Using the Main Menu 2. Under HDD Group, assign a group to each hard drive. To set up two hard drive groups, assign one hard drive to group 1 and the other to group 2. 3. Click OK. The system will restart to apply changes. 4.
Using the Main Menu 7. Click the Picture tab. For each channel, select the hard drive group you would like to record snap shots and then click Apply. 14.3.20 Configuring General System Settings You can use the General menu to configure miscellaneous system settings. To configure general settings: 1.
Using the Main Menu 2. Configure the following: • Language: Set the system languages. Available options are English, French, and Spanish. • Video Standard: Select NTSC (North America) or PAL (Europe). • HDD Full: Select Overwrite for the system to overwrite the oldest recordings when the hard drive is full or select Stop Record for the system to stop recording when the hard drive is full.
Using the Main Menu To configure other display settings: 1. From the Main Menu, click and then click Setting>Display>Display. 2. Configure the following: • Transparency: Select the menu transparency. • Time Display: Check to show the time on the monitor. •...
Using the Main Menu 3. Under Device Name, select the USB device where you would like to save the configuration. 4. Click EXPORT to save your current system configuration. To restore a saved system configuration: 1. Insert a USB thumb drive (not included) with a saved system configuration into one of the USB ports.
Internet. The system also supports firmware upgrades from a USB thumb drive (not included). To upgrade firmware from a USB drive: 1. Download the firmware upgrade from www.flir.com/security/support. 2. Extract the firmware file and copy the firmware to a blank USB thumb drive. NOTE Do not have any folders on the USB thumb drive—just the firmware file.
Using the Main Menu 14.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.
Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.
3. Reconnect the power adapter to power the system back on. 15.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
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Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400068;...
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Connecting to Your System Over the Internet on PC or Mac 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4.
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Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 16.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.
Using FLIR Cloud™ Client for PC or Mac 16.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1.
Using FLIR Cloud™ Client for PC or Mac Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.
Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 16.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.
Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera.
Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.
Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.
Using FLIR Cloud™ Client for PC or Mac 16.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
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Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.
Using FLIR Cloud™ Client for PC or Mac 16.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...
It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.
• Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 16.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.
Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/dis- able sound alerts and quickly jump back to the Alarm menu from another tab.
Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for.
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Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.
Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 16.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...
Using FLIR Cloud™ Client for PC or Mac 11. Edit: Edit the connection details for the system. 16.11 Device Config The Device Config menu allows you to remotely configure settings for connected systems. To access the Device Config menu: • Click and then click •...
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Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
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Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms.
Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view.
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Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 16.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.
Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 16.15 General The General menu is where you can configure application settings for the client software.
Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.
Using FLIR Cloud™ Client for PC or Mac • Motion Detect: Select or preview the sound that will play for motion detection. • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms.
17.1 iPhone FLIR Cloud™ is an iPhone app that allows you to remotely view your system. 17.1.1 Prerequisites • Connect your system to your router using an Ethernet cable (included).
7. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 8. The app opens in Live View and streams video from your cameras. 17.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. #LX400068; r. 1.0/27398/27398; en-US...
Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.
Connecting to your System Using Smartphone or Tablet Apps 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4.
Connecting to your System Using Smartphone or Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.
Connecting to your System Using Smartphone or Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause.
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Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400068;...
Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.
Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.
Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
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Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.
Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 17.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
17.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
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Connecting to your System Using Smartphone or Tablet Apps 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
Connecting to your System Using Smartphone or Tablet Apps 17.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 17.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
8. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 9. The app opens in Live View and streams video from all connected cameras. 17.2.3 Live View Interface You can use FLIR Cloud™ in landscape or portrait mode. #LX400068; r. 1.0/27398/27398; en-US...
Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Display area: Double-tap to open camera in full screen. 2. Favorites: Slide to select favorites. 3. Disconnect: Disconnect from all open cameras. 4. Add to favorites: Add the current view to favorites. 5.
Connecting to your System Using Smartphone or Tablet Apps 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3.
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Connecting to your System Using Smartphone or Tablet Apps NOTE You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.
Connecting to your System Using Smartphone or Tablet Apps Playback Controls 1. Display area: Double-tap to open camera in full screen. 2. Play/pause. 3. Previous file. 4. Disconnect: Disconnect from the currently selected camera. 5. Not supported. 6. Snapshot: Tap to take a snapshot from the currently selected camera. 7.
Connecting to your System Using Smartphone or Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 17.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
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Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400068;...
Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.
Connecting to your System Using Smartphone or Tablet Apps 17.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.
Connecting to your System Using Smartphone or Tablet Apps 17.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
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Connecting to your System Using Smartphone or Tablet Apps 4.1. Select Image: Select a different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. 4.3.
17.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
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• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system. • For more information on port forwarding and DDNS, visit www.flir.com/security/support. To add a device using an IP or DDNS address: 1.
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Connecting to your System Using Smartphone or Tablet Apps 6.7. Channel Amount: Enter the number of channels your system has. 7. Tap Start Live View. You will be prompted to change the system password. 8. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
Connecting to your System Using Smartphone or Tablet Apps 17.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 17.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
8. The app opens in Live View and streams video from your cameras. 17.3.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.
Connecting to your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Streaming Quality: Open/close streaming quality panel. 6.4. Not supported. 6.5. Not supported. 6.6.
Connecting to your System Using Smartphone or Tablet Apps 4. Iris: Tap to show iris controls. 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature.
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Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1.
Connecting to your System Using Smartphone or Tablet Apps 17.3.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion.
Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.
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Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3.
Connecting to your System Using Smartphone or Tablet Apps 17.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 17.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
17.3.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
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Connecting to your System Using Smartphone or Tablet Apps 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
Internet Explorer to ensure full functionality. 2. In the address bar, enter your system’s IP address or DDNS address followed by the HTTP Port (default: 80). For example, http://192.168.1.1:80 or http://tomsmith.myddns-flir.com:80. NOTE You MUST include http:// in order to access your system.
Remote Viewing On Internet Explorer 7. Double click on cameras in the camera list to open them in live view. 18.1.1 IE Live Display Overview NOTE Some options are not available in WAN mode. 1. Cameras: Double-click cameras to open in live view. #LX400068;...
Remote Viewing On Internet Explorer 2. Camera Controls: 2.1. Digital zoom: Click and drag to select the zoom area. 2.2. Manual record. 2.3. Snapshot. 2.4. Mute/unmute. 2.5. Close. NOTE Manual Recordings are saved to C:\RecordDownload. Snapshots are saved to C:\PictureDownload. You must select Run as Administrator when you open Internet Explorer to use these functions.
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Remote Viewing On Internet Explorer 2.1. Select the date you would like to playback. 2.2. Select the channel or channels you would like to playback from. The time bar will populate with times that have video available. 2.3. Click in side the time bar to start playback. #LX400068;...
DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. NOTE Except where noted, the instructions in this section are the same on PC or Mac. 19.1 Accessing your System within a Local Network (LAN) You can connect to your system through using the Client Software through the local area network (LAN).
• Mac Users: Download and install the Client Software for Mac from www.flir.com/security/support. Double click to extract the software. Drag the soft- ware to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop or Applications list.
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DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b).
DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Result 19.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com-...
• Manually port forward the required ports on your router to your system’s IP address by following your router manufacturer’s instructions. For more information on port forward- ing, see the reference guides on www.flir.com/security/support. NOTE If the above ports are not forwarded on your router, you will not be able to access your system remotely.
3. Complete the System Information fields: • Product License: Select your product model from the Product License drop down menu (i.e. DNR110 Series). • <Product Code> - <MAC Address>: Enter the MAC address of your system. • To find the MAC address, right-click to open the Quick Menu and click Info.
• Mac Users: Download and install the Client Software for Mac from www.flir.com/security/support. Double click to extract the software. Drag the soft- ware to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop.
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DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400068; r. 1.0/27398/27398; en-US...
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IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir. 5.4. Client Port: Enter the Client Port (default: 35000).
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DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
Connecting a PTZ Camera (DNR110 Series) You can connect PTZ cameras (not included) to the system. You must use FLIR IP PTZ cameras with the system. FLIR IP PTZ cameras can accept PTZ commands directly through the Ethernet cable. There is no need to run special wiring to use PTZ cameras.
Connecting a PTZ Camera (DNR110 Series) Advanced PTZ controls overview: 1. No.: Select the number of the action you want to perform. 2. Not supported. 3. PTZ camera menu: Click to open the camera’s OSD menu. This may not be sup- ported on all camera models.
Connecting a PTZ Camera (DNR110 Series) 20.2.2 Tours Tours will cycle through a set of presets. To create a tour: 1. Click to open the aux menu. 2. Click the Tour tab. 3. Under Patrol No., select the tour you would like to configure.
Connecting a PTZ Camera (DNR110 Series) • Under No., select the number of the pattern you would like to go to and click 20.2.4 Auto Scan An auto scan automatically cycles between a left and right point. To create a new auto scan: 1.
DNR110 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 4TB. NOTE It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7.
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DNR110 Series Hard Drive Installation 4. Turn the NVR back over and remove the cover. The easiest way to do this is to pull up on the edge that hangs over the rear panel of the unit. 5. Place the hard drive over the screw slots on the bottom of the NVR and then slide the hard drive into place.
DNR110 Series Hard Drive Installation 7. Turn the NVR over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the NVR over to prevent damage to the NVR.
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DNR110 Series Hard Drive Installation 3. Loosen the hard drive screws (4x), but do not remove them. 4. Carefully turn the NVR over and remove the cover. The easiest way to do this is to pull up on the edge that hangs over the rear panel of the unit.
DNR110 Series Hard Drive Installation 7. Replace the cover and cover screws (4x). NOTE After installation, you must format the hard drive in order to use it with the system. See 14.3.17 For- matting the Hard Drive, page 64. 21.3 Formatting Hard Drives You must format hard drives before you may use them with the system.
Recording Audio The system can record audio on any channels that have audio-capable cameras con- nected to them. You must have an audio-capable camera (not included) in order to record audio using the system. The camera must have a built-in microphone or an audio input ca- ble (for example RCA) for connecting a self-powered microphone.
Recording Audio Option B: Connect a camera with audio input. NOTE The microphone must have its own power source. 22.2 Step 2 of 2: Configuring audio recording 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000) if prompted.
DNR110 Series Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling FLIR Technical Support: Error Possible Causes Solutions •...
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DNR110 Series Troubleshooting Error Possible Causes Solutions • Mouse not detected by • Mouse cable is not firmly • Firmly connect the mouse ca- system. connected to the system. ble to one of the USB ports. Mouse is not connected to the system.
2 at the back Alarm IN Alarm OUT Video Output Resolution 1920×1080, 1280×1024, 1280×720, 1024×768 PTZ Control FLIR IP PTZ cameras only 24.3 Display Display Split 4 ch: 1/4 8 ch: 1/4/8 Live Display Speed 4 ch: 120 NTSC, 100 PAL...
DNR110 Series System Specifications Network Protocol HTTP, IPv4/IPv6, TCP/IP, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, PPPOE, DDNS, FTP, IP Filter Network Interface 10/100–Base-TX, RJ-45 Network Bit Rate 80Mbs total 48~8192kbps per camera IP Cameras Supported FLIR 24.8 General Power Consumption...
Notices This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid im- proper usage which may result in damage to the unit, electrical shock and fire hazard injury.
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