NEC Express5800 Series Maintenance Manual page 48

Chapter 1 Maintenance

Check the problems of software.
・Check your back-up software.
・Check whether the execution of virus scan software is scheduled when back-up is executed.

Check whether a tape can be formatted.

Check whether the media used has a proper product number.

Using StorageWorks Library and Tape Tools, extract Support Ticket.
・Look for problems in Cartridge STATUS Section.
・Look for problems in Drive STATUS Section.

Check whether Tape Error LED is on.
1. Reload the tape that might be the cause of trouble. If the blink of Tape Error LED stops, there is no
trouble.
2. Load a new tape or a tape with which no trouble is confirmed. If the blink of Tape Error LED stops,
there is no trouble.
3. Reload the tape that might be the cause of trouble. In case Tape Error LED blinks, you should judge
the tape is damaged and dispose it.

Dispose the media used under the circumstance whose temperature is over 45℃ or below 5℃.
[?] Nothing is displayed for 60 seconds or longer after the server is switched on.

Check whether the power cord of monitor is connected to a properly functioning electrical outlet with an
earth.

Turn on the monitor and check that the power light is on and electricity is supplied to the monitor.

Check whether the monitor is connected to a targeted server or a console switch via cable.

Check the following connections to confirm there are not any poor connections.
・In case you use a rack-mount type server, check the cable connected to the console switch. In addition,
check whether the switch is properly configured for the server. There may be a case that you need to
connect the monitor directly to the server to check that the console switch is not damaged.
・In case you use a tower type server, check the connections of cables from the monitor to the sever and
from the server to the outlet.

Press any key or enter your password and wait a while until the screen becomes active. Then check that
the power saver feature is not enabled.

Check that additional power is not needed for the action of PCle device.

Press any key or enter your password, and wait a while until the screen becomes active. Then check
that the power-on password feature is not enabled. In addition, you can check whether the power-on
password is valid according to whether the key-shaped icon is displayed on the screen when POST is
completed. In case you do not know your password, you should make the power-on password invalid
using the password disabling system maintenance switch.

In case a video expansion board is installed to the slot compatible with PCI hot plug, check the power
lamp of slot to confirm electricity is supplied to the slot.

Check that the video expansion board is supported on the server and OS.

Check that the driver of video is up to date.
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Express5800/R120h-1E, R120h-2E Maintenance Guide
5. Troubleshooting