NEC Express5800 Series Maintenance Manual page 199

Chapter 3 Appendix
Error
Class
code
UEFI 520
UEFI 521
UEFI 530
UEFI 531
UEFI 1626
UEFI 1636
UEFI 1637
UEFI 1809
UEFI 1810
UEFI 1811
UEFI 1812
UEFI 1814
Error message
Backplane Configuration Error: A storage
controller is installed in the incorrect drive
backplane. The controller will not be
usable.
Backplane Configuration Error:
Unsupported drive backplane configuration
detected.
Core Boost Technology Disabled.
Core Boost Technology missing required
iLO License.
Unsupported Power Supply Configuration -
Unsupported Power Supply detected.
%1 Trusted Platform Module Error.
Unsupported Option Enabled - Platform
Trust Technology (PTT) is not supported on
this server. Earlier System ROM revisions
allow enabling this option, but a chipset
issue results in this feature not working
reliably. PTT should be disabled.
Slot %1 Encryption Failure -
Communication issue prevents drive keys
from being retrieved. Encrypted logical
drives are offline. System may not boot.
Slot %1 Encryption Failure - Master Key is
incorrect on or not retrieved from Remote
Key Manager. Encrypted logical drives may
be offline. System may not boot.
Slot %1 Encryption Failure - Drive Keys not
retrieved from the Remote Key Manager.
Dependent encrypted logical drives are
offline. System may not boot.
Slot %1 Encryption Failure - Invalid Drive
Keys on Remote Key Manager. Encrypted
logical drives may be offline. System may
not boot.
Slot %1 Encryption Failure -
Communication issue prevents keys from
being retrieved. Dependent encrypted
logical drives are offline. System may not
boot.
Express5800/R120h-1E, R120h-2E Maintenance Guide
Action
Contact your sales representative.
Contact your sales representative.
System Configuration > BIOS/Platform Configuration
(RBSU) > Power and Performance Option -> From
[Advanced Performance Tuning Options], set the [Core
Boosting] option to [Enabled].
If the problem persists, contact your sales
representative.
Contact your sales representative.
Contact your sales representative.
Contact your sales representative.
The motherboard and the TPM module must be
replaced as a set.
Set the Platform Trust Technology (PTT) to [Disabled].
Refer to the page of the iLO key manager to check the
corrective action.
Correct the problem with the Key Manager.
Correct the problem with the Key Manager.
Restore the correct version of the drive key with the Key
Manager.
After turning off the server power and disconnecting the
power cord, check the installation of the Slot% 1
controller (card). Wait 30 seconds, and then restart it. If
the problem persists, contact your sales representative.
1. IML Error Message
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