Cautions and Warnings THIS SYMBOL INDICATES THAT CAUTION DANGEROUS VOLTAGE RISK OF ELECTRIC CONSTITUTING A RISK OF SHOCK ELECTRIC SHOCK IS PRESENT DO NOT OPEN WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF ELECTRIC THIS SYMBOL INDICATES THAT SHOCK, DO NOT REMOVE THE COVER. IMPORTANT OPERATING AND•...
6 | HRG Performance Series DVR User Guide Europe The manufacturer declares that the equipment supplied is compliant with the essential requirements of the EMC directive 2004/108/EC, conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950 for electrical equipment safety.
Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA) number.
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About This Document This document covers how to install and operate HRG Performance Series DVRs. This document is intended for system integrators, installers, and end-user operators. Overview of Contents This document contains the following chapters and appendixes: • Introduction, introduces the HRG Performance Series, including the main Chapter 1, features, typical setup, front panel controls, IR remote control, mouse, virtual keyboard controls, and the back panel connections.
20 | HRG Performance Series DVR User Guide • Glossary, explains commonly used terms in this guide. Appendix A, • Solutions, provides possible solutions for resolving system malfunctions that Appendix B, may occur from time to time. • provides a searchable list for easy access to the document. Index Related Documents This document is a necessary prerequisite for understanding HRG Performance Series DVRs.
| 21 Font What it represents Example Placeholders: words that vary depending on the Enter your user name. Italic situation Cross-reference to external source Refer to the System Administrator Guide. Cross-reference within document Chapter 2, Installation. 800-13897 - A - 01/2013...
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DVRs) combine the latest in advanced H.264 video encoding and decoding technologies to deliver high performance, rock-solid reliability, and longer recording times. The Honeywell HRG DVRs can be used either as standalone video surveillance products or used to build a powerful surveillance network. This flexibility makes them perfect for small business applications.
24 | HRG Performance Series DVR User Guide Local Monitoring Features • Up to 1280 × 1024 resolution for VGA output display. • Simultaneous VGA and CVBS output. • Multi-camera video live view, with an adjustable camera order. • Group switch, manual switch, and automatic cycles modes that are selectable for video live view, with a configurable auto-cycle period.
Introduction | 25 Alarm and Exception Features • Configurable arming time for alarm in/out. • Support of various exception alarm types, including: alarms for video loss, motion detection, video tampering, unmatched video in/out format, illegal access, network disconnection, IP conflict, hard disk error, and hard disk full. •...
26 | HRG Performance Series DVR User Guide Figure 1-1 System Diagram (4-Channel HRG shown) IR Remote Control Web Browser Multi-Site Software Internet HRG4 DVR Mobile Device USB Mouse Microphone Support For backing up video clips Spot Monitor Main Monitor (BNC) Operating the HRG DVR You can use the following tools to navigate and operate your HRG DVR.
Introduction | 27 4-Channel HRG Front Panel Figure 1-2 4-Channel HRG Front Panel Table 1-1 4-Channel HRG Front Panel Controls and Indicators Position Control/Indicator Function IR Receiver Sensor for IR Remote Controller. USB Port Connection for a USB mouse or USB flash memory device. Status Indicators POWER Turns green when the HRG DVR is on.
28 | HRG Performance Series DVR User Guide 8-Channel/16-Channel HRG Front Panel Figure 1-3 8-Channel/16-Channel HRG Front Panel Position Control/Indicator Function IR Receiver Sensor for IR Remote Controller. USB Port Connection for a USB mouse or USB flash memory device. Status Indicators POWER Turns green when the HRG DVR is on.
Introduction | 29 Position Control/Indicator Function 9/WXYZ/PREV Enter number “9” or letters “W”, “X”, “Y”, “Z”; Multi-camera display in live view. Enter number “0”; Switch between input methods (upper and lowercase alphabet, symbols and numeric input). Directional buttons: In menu mode, the direction buttons are used to navigate between different fields and items and select setting parameters.
30 | HRG Performance Series DVR User Guide Configuring the IR Remote Control Aim the remote control at the IR receiver located at the front of the unit to test operation. If there is no response, try the following steps: ...
Introduction | 31 Using the Virtual Keyboard When a mouse is used to perform a task on the HRG DVR, clicking on a text input field brings up the Virtual Keyboard. Figure 1-5 Virtual Keyboard Table 1-4 Virtual Keyboard Controls Virtual key Name Function...
32 | HRG Performance Series DVR User Guide Table 1-5 4-Channel HRG Rear Panel Connections and Switches Position Connection/Switch Function Video In BNC connectors for analog video input. Video Out BNC connectors for video output. Audio In RCA connectors for analog audio input. Line In RCA connector for audio input.
Introduction | 33 8-Channel HRG Rear Panel Connections and Switches 16-Channel HRG Rear Panel Connections and Switches Table 1-6 8-Channel/16-Channel Rear Panel Connections and Switches Position Connection/Switch Function Main Video Out BNC connectors for analog video input. Spot Video Out BNC connectors for spot video out Video In BNC connectors for analog video input.
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Getting Started This chapter covers: • Starting and shutting down the HRG DVR • Rebooting and locking the HRG DVR • Using the Setup Wizard • Setting the date and time Starting and Shutting Down the HRG DVR Proper startup and shutdown procedures are crucial to maintaining the life of your HRG DVR. Starting the HRG DVR Note Ensure that the input voltage meets the requirements of the HRG DVR, and that...
36 | HRG Performance Series DVR User Guide Shutting Down the HRG DVR Click Menu ShutDown to enter the Shutdown menu (see Figure 2-1). Figure 2-1 Shutdown Menu Click ShutDown. Click Yes in the pop-up window to confirm that you want to shut down the HRG DVR. Rebooting and Locking the HRG DVR While in the Shutdown menu, you can also reboot or lock your HRG DVR.
Getting Started | 37 Figure 2-2 Setup Wizard Click Next to open the User Permission window (see Figure 2-3). Figure 2-3 User Permission Window Navigate to the Admin Password input field. Enter the admin password into the Admin Password input field. By default, the password is 12345. Select the New Admin Password check box to change the admin password.
38 | HRG Performance Series DVR User Guide Figure 2-4 Entering the HDD Management Window At the prompt, click Enter to open the HDD Management window (see Figure 2-5). If a new hard drive was recently installed, select the HDD from the list, and then click Init to initialize it.
Getting Started | 39 Figure 2-6 Entering the Record Settings Window At the prompt, click Enter to open the Record Settings window (see Figure 2-7). 10. Select the Schedule tab. Figure 2-7 Schedule Tab 11. Click Edit. A new recording schedule opens (see Figure 2-8).
40 | HRG Performance Series DVR User Guide Figure 2-8 Entering a New Recording Schedule 12. Select both the Enable Schedule and All Day check boxes to enable the recording schedule and allow it to record continuously all day. 13. Click OK to return to the Schedule tab. Note To copy the schedule to a different channel, select the channel or all under Copy To, and then click Copy (see...
Getting Started | 41 Figure 2-10 Entering the Network Settings Window 15. At the prompt, click Enter to open the Network Settings window (see Figure 2-11). Figure 2-11 Network Settings Window 16. Enter the IP Address, Subnet Mask, and Default Gateway. 17.
42 | HRG Performance Series DVR User Guide Setting the Date and Time You must set up the system date and time to accurately timestamp recordings and events. To set up the date and time: Open the General Settings Menu by doing one of the following: •...
Live View This chapter describes the Live View on-screen display and how to operate and configure the Live View display. On-screen Display in Live View Live View mode starts automatically when the HRG DVR is turned on. You can return to Live View mode from any submenu by pressing ESC multiple times.
44 | HRG Performance Series DVR User Guide Operating Live View In Live View mode, you can select the following options: Display Single Camera • Front Panel/Remote: Use the alphanumeric buttons. • Mouse: Right-click anywhere in the window, and then click Single Camera.
Live View | 45 Menu items include: • Single Camera: Switch to a full-screen display of the selected camera by drop-down submenu. • Multi Camera: Switch between different multi-camera display modes by drop-down submenu. • Next Screen: When displaying less than the maximum number of cameras in Live View, select this option to switch to the next camera display.
46 | HRG Performance Series DVR User Guide Configuring the Live View Display Click Menu Settings Display to enter the Display Settings Menu (see Figure 3-3). Figure 3-3 Display Settings Menu Configure the following settings: • Video Output: Set the video output modes, including VGA, Aux Output, and Main CVBS. •...
Live View | 47 Setting the Camera Order The Camera Order settings allow you to set camera sequence in selectable Live View display mode (see Figure 3-4). Figure 3-4 Camera Order Settings To set the camera order, do the following: ...
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Recording Settings This chapter explains how to configure recording settings for the HRG DVR, including setting scheduled recording. Configuring Recording Settings There are multiple ways to set up your HRG DVR for recording. These include setting up a recording schedule, triggering a recording by motion detection and/or a sensor alarm, and starting a recording manually.
50 | HRG Performance Series DVR User Guide Configure the following settings: • Encoding Parameters: Set the encoding parameters to be Normal or Event. • Stream Type: Set the stream type to be Video or Video & Audio. • Resolution: Set recording resolution at 4CIF, 2CIF, CIF, or QCIF. •...
Recording Settings | 51 Figure 4-3 Advanced Record Settings Next to Overwrite, select Yes or No to enable or disable the overwrite setting. Enabling the overwrite setting causes recorded files to be overwritten once the HDD is full. Click Apply, and then click OK to exit the menu. Scheduling Recording The Schedule Record Settings menu allows you to set up flexible recording schedules for daily or weekly recording.
52 | HRG Performance Series DVR User Guide Select the Enable Schedule check box. Select the day you want to record or select All Week to record the entire week. Click All Day to enable recording for the entire day, or select different periods for each day.
Recording Settings | 53 Protecting Recorded Files Two methods are provided to prevent recorded files from being deleted from the HDD or from being overwritten during cycle recording. You can set the recorded files to be locked or you can set the HDD that the files reside on to be read-only.
54 | HRG Performance Series DVR User Guide Figure 4-7 Video Search Result List Select the file you want to lock/unlock. Click Lock to lock the file. If the file is already locked, click Unlock to unlock file. Locked files are shown with a closed lock, while unlocked files are shown with an opened lock.
Recording Settings | 55 Figure 4-9 HDD Property Settings Menu Set the HDD Status to Read-only, and then click OK to save the settings. Note Once set to read-only, the HDD cannot be written to until it is set back to read/write (R/W).
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Playback This chapter describes the playback controls and the various methods of playing back recorded video, including playback from a search and playing back frame-by-frame. Video Playback The Client application allows all users to play back record files of the specified period. Multi-camera simultaneous playback is supported.
58 | HRG Performance Series DVR User Guide Figure 5-2 Playback Control Panel Note A blue bar refers to the Normal recording (scheduled, manual), while the red indicates Event recording. Playback by Search To play back record files by video search: ...
Playback | 59 Figure 5-4 Playback Interface Playback in Live View Mode The Client application also allows you to play back recorded files in Live View mode. To play back by channel in Live View mode: Right-click on the desired channel, and then click Playback. Recorded video from the selected channel will start playing back in the Playback window.
60 | HRG Performance Series DVR User Guide Multi-camera Playback Select the cameras from the list for which you want simultaneous playback. Click to stop the ongoing video playback. Click to start multi-camera simultaneous playback. Note • Up to 16 cameras can be played back simultaneously. •...
Playback | 61 Playback Frame-by-Frame To play back frame-by-frame in the Playback interface: Using a Mouse Click Slow Forward on the Playback Control Panel until the speed changes to single frame. Click Pause to advance the video frame by frame. Using the Front Panel/Remote Control Press the down arrow to change the playback speed to single frame.
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Backup This chapter describes how to back up recorded files, including exporting files and video clips. Backing Up Recorded Files Recorded files can be backed up to various devices, such as USB flash drives, USB hard drives, or a DVD writer. Exporting Files To export recorded files: ...
64 | HRG Performance Series DVR User Guide Figure 6-2 Video Search Results Select the recorded files you want to export. You can also click Play to confirm the recorded file you want to export. The size of the currently selected files is displayed at the lower-left corner of the window. Click Next to enter the Export menu (see Figure 6-3).
Backup | 65 Figure 6-4 Backup Progress Screen After the backup process has completed (Figure 6-5), select a file from your device and click Play to verify that it has been exported successfully. Figure 6-5 Export Successful Screen Note Video Player software will automatically be copied to the device that the recorded files were exported to.
66 | HRG Performance Series DVR User Guide Click Start/Stop Clip on the Playback Control Panel (see 5-2), and select the start Figure and end of the video clip during playback. Repeat for additional clips. Click Quit Playback to exit the Playback interface. You are then prompted to save the clips (see Figure 6-6).
Backup | 67 From the Export menu, you can select the following options: • New Folder: Create a new folder on the export device. • Delete: Delete a file or folder from the export device. • Play: Play the selected video file on the export device. •...
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Alarm Settings This chapter describes how to configure the HRG DVR to detect and respond to alarms. Configuring Alarms Motion Detection Alarm To configure Motion Detection recording, do the following: Click Menu Settings Camera to enter the Camera Settings menu (see Figure 7-1).
70 | HRG Performance Series DVR User Guide Figure 7-2 Advanced Camera Settings - Motion Detection Select the Motion Detection check box, and then click Area Settings to enter the Motion Detection Area Settings interface. Mask the Motion Detection area by dragging the grid with your mouse (see Figure 7-3).
Alarm Settings | 71 Figure 7-4 Motion Detection Sensitivity Settings Click OK to return to the Motion Detection Area Settings interface. Right-click anywhere in the window, and then click Exit to return to the Advanced Camera Settings menu. Click Handle to enter the Exception Handle menu (see Figure 7-5).
72 | HRG Performance Series DVR User Guide Figure 7-6 Schedule Settings Note After you have configured the schedule, the HRG DVR must be restarted for the new settings to take effect. 11. Select the Handle tab to configure exceptions handling (see 7-7).
Alarm Settings | 73 Click Menu Settings Alarm to enter the Alarm Settings menu (see Figure 7-8). Figure 7-8 Alarm Settings Menu Select the Alarm Input Number, and then click Set to enter the Alarm Input Settings menu (see Figure 7-9).
74 | HRG Performance Series DVR User Guide Figure 7-10 Alarm Input Handle Menu Select the Triggered Camera tab. Select cameras to trigger for recording when an alarm occurs by selecting the check boxes under the desired cameras (see Figure 7-10).
Alarm Settings | 75 Figure 7-12 Alarm Output Settings Configure the settings for the selected output. Click OK to save the settings. Note If Hold For is set as Manually Stop, the alarm will only stop when you manually turn it off (see Manual Alarm Triggering).
76 | HRG Performance Series DVR User Guide Configure the following settings in the Manual Alarm menu: • Trigger: Select an alarm from the list and click Trigger to trigger its output. • Trigger All: Trigger all alarm outputs at once. •...
Alarm Settings | 77 Figure 7-15 Advanced Camera Settings - Video Loss Detection Next to Video Loss Detection, click Handle to enter the Exception Handle menu. Select the Schedule tab to set when you want video loss detection to be enabled (see 7-16).
78 | HRG Performance Series DVR User Guide Figure 7-17 Handle Settings Click OK to save the settings. Repeat to configure settings for other channels. step 3 step 8 Video Tampering Detection The video tampering can also be detected and set to trigger an action on your DVR. Note The video tampering detection area is in full-screen mode by default and cannot be configured.
Alarm Settings | 79 Select the Advanced tab to enter the Advanced Camera Settings menu. Select the camera to be configured with video tampering detection. Select the Tamper Detection check box to enable this feature (see Figure 7-19). Figure 7-19 Advanced Camera Settings - Tamper Detection Next to Tamper Detection, click Handle to enter the Exception Handle menu.
80 | HRG Performance Series DVR User Guide Figure 7-21 Handle Settings Click OK to save the settings. Repeat to configure settings for other channels. step 3 step 8 Exception Settings The exception setting allows the DVR to alert you when irregular events occur. These events include: •...
Alarm Settings | 81 Figure 7-22 Exception Menu Understanding Exception Trigger Options When setting up exception handles for such features as motion detection and relay alarms, you can select triggering options to alert you of these exceptions. The triggering options include: •...
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Network Settings This chapter covers how to configure network settings. Configuring Network Settings The network settings must be configured if the HRG DVR is used for monitoring over a network. Configuring General System Settings To configure the general network settings: ...
84 | HRG Performance Series DVR User Guide If you want to configure your own settings, enter the settings for: • IP Address: IP address you would like to use for your HRG DVR. • Subnet Mask: Subnet Mask of network. •...
Network Settings | 85 Figure 8-3 Advanced Network Settings Menu Click Set next to PPPOE to enter the PPPoE Settings menu (see Figure 8-4). Figure 8-4 PPPoE Settings Select the PPPOE check box to enable this feature. Fill in the User Name, Password, and Confirm Password boxes, and then click OK. PPPOE credentials can be obtained from your network administrator.
86 | HRG Performance Series DVR User Guide Configuring DDNS If your DVR is set up to use PPPoE as its default network connection, you can set up Dynamic DNS (DDNS). To set up DDNS: Click Menu Settings Network to enter the Network Settings menu.
Network Settings | 87 Figure 8-6 NTP Settings Menu Select the NTP check box to enable this feature. Configure the NTP settings: • Synchronize Interval: Time in minutes to synchronize with the NTP server. • NTP Server: Address of the NTP server. Note The address can be set to the IP address or the domain name.
88 | HRG Performance Series DVR User Guide Figure 8-7 Host/Others Menu Enter the Alarm Host IP and Alarm Host Port. Alarm Host IP is the IP of the remote PC that has the Network Video Surveillance software installed. The Alarm Host Port must be the same as software's alarm monitor port (default port is 7200).
Network Settings | 89 Click OK to save the settings and exit the menu. Configuring Server and HTTP Ports If you would like to change the server and HTTP ports from the default settings, you can do so in the Network Settings menu. The default server port is 8000 while the default HTTP port is 80. To change the default ports: ...
90 | HRG Performance Series DVR User Guide Figure 8-10 Email Settings Menu Configure the following email settings: • Server Authentication (optional): Check to enable server authentication. • User Name: Enter the sender’s email user account for SMTP server authentication. •...
PTZ Control This chapter describes how to configure and use the HRG Performance Series DVR to control PTZ Dome cameras in your network system. Navigating the PTZ Menu PTZ menus can be navigated using either the mouse or the front panel/remote. For quick access to certain PTZ settings, click the right mouse button in Live View mode, and then click PTZ to enter PTZ control mode (see 34).
PTZ Control | 93 Setting PTZ Presets, Patrols and Patterns The HRG DVR allows you to program presets, patrols, and patterns for a connected PTZ camera. Understanding PTZ Controls The PTZ control panel provides a series of PTZ controls (see Figure 9-3).
94 | HRG Performance Series DVR User Guide Figure 9-4 Preset Management Menu Note Only valid presets can be called and deleted. Customizing Patrols Patrols can be programmed to move the PTZ to different key points and make it stay there for a defined duration before moving on to the next point.
PTZ Control | 95 In the Patrol Management menu, you can configure a patrol: Select a Patrol Number to set. Select valid presets (See Presets), and then click Set to enter the Patrol Customizing Configuration menu. A sequence should have at least two valid presets. Set the KeyPoint No., Duration, and Speed (see Figure 9-6).
96 | HRG Performance Series DVR User Guide Figure 9-7 Patrol Management Menu Customizing Patterns Patterns can be set up by recording the movement of the PTZ. To set up and call PTZ patterns: Open the PTZ Control panel (Figure 9-3), by clicking PTZ in the mouse menu or by pressing PTZ on the front panel of the DVR.
Camera Management This chapter covers OSD settings, image settings, and privacy mask settings. OSD Settings Use the Camera Management menu to configure on-screen display (OSD) settings. The OSD is shown in each display during Live View mode and includes the time and date as well as the camera name.
98 | HRG Performance Series DVR User Guide Image Settings Image settings such as the brightness, contrast, saturation and hue can also be adjusted in the Camera Management menu. To adjust image settings: Click Menu Settings Camera to enter the Camera Settings menu (see Figure 10-1).
Camera Management | 99 Privacy Mask Settings You can set up privacy mask to mask off sensitive or private areas in the field of view of a camera. To set up a privacy mask: Click Menu Settings Camera to enter the Camera Settings menu. Select the Advanced tab to enter the Advanced Camera Settings menu (see Figure 10-4).
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Hard Drive Management This chapter covers how to configure and manage the hard drive(s) of the HRG Performance Series DVR. Managing Hard Drives Initializing Hard Drives A newly installed hard disk drive (HDD) must be first initialized before it can be used with your HRG DVR.
102 | HRG Performance Series DVR User Guide Click OK to start the initialization process. After the HDD has been initialized, the status of the HDD will change from Abnormal to Normal. Setting HDD Groups Your HRG DVR can separate multiple HDDs into groups. Video from specified channels can be recorded to a particular HDD group.
Hard Drive Management | 103 Click Property to enter the Property Settings menu (see Figure 11-3). Figure 11-3 HDD Property Settings Menu Set HDD Status to Read-Only. Click OK to save the settings and exit the current menu. Note Once set to read-only, the HDD cannot be written to until it is set back to read/write (R/W).
104 | HRG Performance Series DVR User Guide Figure 11-4 Log Search Menu Set the Major Type field to Information. Set the Minor Type field to HDD SMART. Enter the desired times in the Start Time and End Time fields. Click Search to begin the log search.
Hard Drive Management | 105 Figure 11-6 HDD SMART Information You can also click Menu HDD to enter the HDD management menu (see 11-2), and Figure then select the Advance option to enter the SMART menu (see 11-7). You can enable the Figure SMART function and view the SMART information as well.
106 | HRG Performance Series DVR User Guide Figure 11-8 Exception Menu, HDD Error Set the Exception Type drop-down list to HDD Error. Select the Trigger Action Output check box. Trigger actions are further explained in Understanding Exception Trigger Options on page www.honeywellvideo.com...
HRG DVR Management This chapter describes how to configure system settings and manage user accounts. It also covers how to update system firmware, restore default settings, and view system information. Configuring System Settings Configuring General Settings Use the General Settings menu to configure general settings such as the system language. To configure general settings: ...
108 | HRG Performance Series DVR User Guide Configure general settings, including: • Language: Default language used in all the HRG DVR menus. • CVBS Output Standard: Video output standard: NTSC and PAL. • VGA Resolution: VGA output resolution. 1024 × 768/60HZ and 1280 × 1024/60HZ resolution is selectable.
HRG DVR Management | 109 Configure the following settings: • Device Name: Name of the HRG DVR used. • Device No.: Device number of the HRG DVR. • CVBS Output Brightness: Video output brightness. Level 0 to 63 can be configurable.
110 | HRG Performance Series DVR User Guide The RS-232 port can be used in two ways: • Parameter Control: Connect a PC to the HRG DVR using the PC serial port. You can then set device parameters using software such as HyperTerminal. The serial port parameters must be the same as the DVR's when connecting with the PC serial port.
HRG DVR Management | 111 Figure 12-5 Add User Menu Enter information for the new user, including User Name, Password, Level, and User's MAC Address. The Level is the user level and is separated into two tiers: • Operator: By default, the Operator user level has the authority to configure two-way audio in network settings and all parameters in channel settings.
112 | HRG Performance Series DVR User Guide The local settings include: • Local Log Search: Search and view logs of HRG DVR. • Local Configuration: Configure and restore parameters to factory defaults. Introduce settings to or export settings from HRG DVR. •...
HRG DVR Management | 113 Figure 12-8 Camera Permission Settings Menu The channel settings include: • Remote Live View: Select and view live video over the network. • Local Manual Record: Locally start and stop manual recording on any of the channels.
114 | HRG Performance Series DVR User Guide Note The Administrator cannot be deleted. Modifying a User To modify a user: Click Menu Settings User to enter the User Settings menu. Select the user you want to modify. Click Modify to enter the Modify menu (see Figure 12-9).
HRG DVR Management | 115 To import or export HRG DVR configuration: Click Menu Maintenance Configuration to enter the Import/Export Configuration menu (see Figure 12-10). Figure 12-10 Import/Export Configuration Menu Click Export to export a configuration file to USB device. USB device must be connected at this point to the HRG DVR.
116 | HRG Performance Series DVR User Guide Figure 12-11 Firmware Update Menu Select the Local Upgrade tab. Select the firmware on the USB device. Click Upgrade to begin the update process. After the system firmware has been updated, reboot the DVR to complete the upgrade process.
HRG DVR Management | 117 Note If the HRG DVR fails to update, please contact your system supplier for further assistance. Restoring the Default Settings To restore the default factory settings to your HRG DVR: Click Menu Maintenance Default to enter the Default Settings menu (see Figure 12-13).
118 | HRG Performance Series DVR User Guide Viewing the System Information To view system information: Click Menu Maintenance Information to enter the System Information menu (see Figure 12-14). Figure 12-14 System Information Click OK to exit to the previous screen. Viewing the System Log Many DVR events are logged in the system log.
HRG DVR Management | 119 Figure 12-15 Log Search Menu Set the search parameters. Click Search to start the search. If logs matching the search conditions are found, they will be displayed in a list of search results (see Figure 12-16).
120 | HRG Performance Series DVR User Guide Exporting Log Files to a USB Device Log files can also be exported to a USB device. To export a log file: Connect a USB device to the HRG DVR. Select the log file to export, and then click Export to enter the Log Search Export menu (see Figure 12-17).
Glossary This appendix provides an explanation for commonly used terms in this guide. DDNS: (Dynamic DNS) A method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time the active DNS configuration of its configured host names, addresses, or other information stored in DNS.
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Solutions This Appendix provides possible solutions for resolving system malfunctions that may occur from time to time. Troubleshooting the HRG DVR If this happens … Try this … The DVR makes a beeping The HRG DVR gives a warning beep after booting if: sound after booting.
124 | HRG Performance Series DVR User Guide If this happens … Try this … The HRG DVR does not There is a chance that the HRG DVR and your USB device are not compatible. Please detect my USB export device refer to the following list of tested compatible/incompatible USB devices: when I try to export recorded files.
Solutions | 125 Troubleshooting the IR Remote Control If this happens … Try this … The Status indicator does not Check the following: turn green and there is still no • Ensure that the batteries are properly installed, and that the polarities of the response from the remote.
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Specifications This Appendix provides the specifications for the HRG Performance Series DVRs. Specifications Remote Access Sessions Maximum per HRG 24 simultaneous connections: live view, search, playback recorder Administration: DVR One at a time configuration PTZ control One at a time controlling PTZ ®...
128 | HRG Performance Series DVR User Guide Specifications Connections Video Input 4/8/16, BNC 1 Vp-p @ 75 ohms Video Output 1 - Composite main monitor, BNC 1 Vp-p @ 75 ohms 1 - VGA Main Monitor 1 - Spot BNC 1 Vp-p @ 75 ohms Audio Input/Output Input: 4 channel, line level Output: 1 channel, line level...
Specifications | 129 Dimensions 4-Channel HRG 12.4" (315 mm) 9.1" (230 mm) 8-Channel/16-Channel HRG (HRG16X shown) LINE IN RS-485 ALARM OUT LOOP OUT HDMI RS-232 AUDIO OUT POWER ALARM IN VIDEO OUT VIDEO IN AUDIO IN 17.5" (455 mm) 11.4" (290 mm) 800-13897 - A - 01/2013...
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132 | HRG Performance Series DVR User Guide controls, HRG8/16 using mouse local monitoring features locking the dvr login, first time gateway, setting 41, logs exporting files searching viewing system alarm setup compatibility explained manual recording, setting group setup motion detection initializing sensitivity setting to read-only...
| 133 modifying setting 111, safety instructions playback schedule controls copying digital zoom setting exporting video clips setting motion detection live view setting recording multi-camera setting video loss detection search search, playback single frame sensor alarms, setting system log server, configuring PPPoE setting configuring...
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