Getting Help - Cabletron Systems SmartSTACK 100 User Manual

Introduction
• Chapter 5, ELS100-16TX Diagnostics and Troubleshooting,
describes the SmartSTACK 100 ELS100-16TX diagnostics and
provides information on troubleshooting common problems.
• Appendix A, Technical Specifications, provides the
SmartSTACK 100 ELS100-16TX specifications and basic cabling
pin assignments.
• Appendix B, Glossary, provides a glossary of terms both specific
to the SmartSTACK 100 ELS100-16TX and common to the
networking field.

1.2 GETTING HELP

For additional support related to this device or document, contact
the Cabletron Systems Global Call Center:
Phone
Internet mail
FTP
Login
Password
BBS
Modem setting
For additional information about Cabletron Systems or its products, visit the
World Wide Web site: http://www.cabletron.com/
For technical support, select Service and Support.
To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address: TechWriting@ctron.com
Make sure to include the document Part Number in the email message.
Before calling the Cabletron Systems Global Call Center, have the
following information ready:
• Your Cabletron Systems service contract number
• A description of the failure
1-2
(603) 332-9400
support@ctron.com
ctron.com (134.141.197.25)
anonymous
your email address
(603) 335-3358
8N1: 8 data bits, No parity, 1 stop bit