Areca ARC-1880 Series User Manual page 117

ARCHTTP PROXY SERVER INSTALLATION
• Collect Support Data:
Areca has added the "Collect Support Data" option on the Archttp
utility version v2.2.0 or later to download a supportfile (file
name:ctlrxx-xxxxx.log) with all necessary information (system
information, configuration, disk information, eventlog). The "Collect
Support Data" function will be automatically started when ERROR
or SERIOUS event occurred."
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