Configuring Your Merchant Resource Center Com Port Setting; Initializing The Ipp320 Pinpad - Moneris iPP320 PINpad Setup Manual

Configuring your Merchant
Resource Center com port
setting
From your computer, do the following:
1.   I dentify the com port that the iPP320 PINpad is using while it is connected to
your computer (this com port will be named "SAGEM TELIUM").
  N ote: If you are unsure about how to identify the com ports used by peripheral
devices connected to your computer, refer to the documentation for your
computer's operating system.
2.   I dentify the "SAGEM TELIUM" com port number.
  N ote: If you are unsure about how to identify com port numbers on your
computer, refer to the documentation for your computer's operating system.
3.   L og into the Merchant Resource Center (visit https://www3.moneris.com/mpg/),
and do the following:
On the menu bar, click on Firstname _ Lastname>AccountSettings.
a.
b. Wait for the "Account Settings" page to display.
In the "Pinpad COM Port" area, locate the ComPort field, and enter the port
c.
number currently being used by the iPP320 PINpad.
d. Click on the SaveCOMPort button.
e. When the "update successful" response displays above the button, go to
the next step.
  L og out of the Merchant Resource Center.
4.
5.   C lose and then restart your Web browser.
6.   P roceed to Initializing the iPP320 PINpad on page 9.
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U S I N G T H E M E R C H A N T R E S O U R C E C E N T E R : M O N E R I S ® I P P 3 2 0 P I N PA D S E T U P G U I D E

Initializing the iPP320 PINpad

1.   L og into the Merchant Resource Center (visit https://www3.moneris.com/mpg/),
and then do the following:
a. On the menu bar, click on Terminal>ChipInitialization.
b. When "Establishing communication with pinpad" displays on the
"Chip Initialization" page, wait.
c. When "Downloading pinpad parameters from the host" displays on the
"Chip Initialization" page, wait.
  Note: The iPP320 PINpad displays "PLEASE WAIT" during this process (may
take up to several minutes to complete).
•  I f a Moneris "TerminalApplet" warning displays on your computer screen,
select the option to always trust content from this publisher, and then
allow the applet to run.
•  I f a "security warning" prompt displays on your computer screen
prompting you for permission to allow the Moneris "TerminalApplet" to
access a moneris.com Web site, select the option to always grant this
access.
2.   W ait for the Merchant Resource Center to display the "Initialization complete"
response.
• If the Continue button displays, click on it.
3.   W hen the iPP320 PINpad displays the "WELCOME/BONJOUR" screen, it is
ready to be used to process transactions.
 Note:If the iPP320 PINpad displays the "INIT REQUIRED" screen instead, see
Troubleshooting on page 13.
  P roceed to Ready to use the iPP320 PINpad? on page 10.
4.
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