Moneris VX810 duet Setting-Up Manual
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Moneris VX810 duet Setting-Up Manual

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Download this manual See also: Operating Manual, User Manual
2
Setting
up Your
Terminal
Moneris Vx810 Duet
01/12)

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Summary of Contents for Moneris VX810 duet

  • Page 1 Setting up Your Terminal Moneris Vx810 Duet 01/12)

  • Page 2: Before You Get Started

    Moneris Vx810 Duet terminal and base • the power cable and power adaptor cable • the dial and/or Ethernet cables. If your terminal will be communicating with the Moneris host over High-Speed Ethernet, please review the Moneris IP Readiness Checklist (available at moneris.com/checklist) and ensure that your Ethernet service is ready to support your terminal.
  • Page 3 Make sure you have the following information (provided when Moneris contacted you to confirm your terminal order): • Moneris Merchant ID: If you currently have a 9-digit merchant number beginning with a 1, 2 or 4, simply add 0030 to the beginning (i.e., 123456789 becomes 0030123456789) •...

  • Page 4: Hardware Setup

    Internet service line with another device at your specific location can cause communication (please refer to the problems on the terminal. Moneris IP Readiness If using a splitter, test both Checklist if necessary; devices and note that the available at moneris.com/ terminal and the other checklist).
  • Page 5 IMPORTANT: You must use the exact power adaptor and cables provided by Moneris Solutions to work with the Moneris Vx810 Duet terminal (and the external PINpad, if connected). Failure to do so may affect the operability of or cause damage to the equipment.

  • Page 6: Communications Setup

    Communications setup If you’re using dial: 1. Select DEBIT & CREDIT. 2. When the transactions menu appears, press the green to access the CONFIGURATION menu. 3. Select Setup, key in the temporary password and press the green key. 4. Scroll down and select Host. 5.
  • Page 7 If you’re using IP: 1. Select DEBIT & CREDIT. 2. When the transactions menu appears, press the green to access the CONFIGURATION menu. 3. Select Setup, key in the temporary password and press the green key. 4. Scroll down and select Host.“Comm Link Typ” appears. 5.
  • Page 8 9. Press the red CANC ANNUL key then press the (asterisk) to return to the applications menu. Note: For other Backup Support options, see the Moneris Vx810 Duet Operating Manual. Entering merchant IDs and terminal IDs 1. Select DEBIT &...

  • Page 9: Initialization And Logon

    3. Scroll down and select Initialize. 4. When “Retain Settings?” appears, select Yes. 5. When “Transmitting…” and “Receiving…” appear, please wait while the terminal communicates with Moneris. 6. When the initialization is finished, “Init Successful” appears on the terminal then the transactions menu appears.

  • Page 10: Additional Options

    Additional options Configuring the external PINpad IMPORTANT: You must configure the external PINpad on your terminal BEFORE following the instructions in Initialization and logon on page 8. Note: Before you configure the PINpad, make sure you have followed the External PINpad setup instructions on page 4 in the Hardware setup section.
  • Page 11 For basic tip processing To change the default values for the enhanced tip options, please refer to the Vx810 Duet Operating Manual available for download from moneris.com/Duet. 1. Select Terminal. 2. Select Next until “Tip Processing”...
  • Page 12 Changing the terminal password IMPORTANT: For security purposes, we strongly recommend you change the terminal’s temporary password to a secure password of your own. The temporary password should NOT be changed until AFTER the terminal has been successfully initialized (see Initialization and logon on page 8).
  • Page 13 Enabling gift cards Didn’t order gift cards but would like to find out more? Please call us at 1-866-319-7540. If you’re using dial: 1. Select GIFT & LOYALTY. 2. When the Gift & Loyalty transactions menu (ERNEXGL) appears, press the key to access the Quick Setup menu.
  • Page 14 For instructions on changing the terminal language and the terminal password in the Gift & Loyalty application, please refer to the Moneris Vx810 Duet Operating Manual available for download from moneris.com. For instructions on performing gift card transactions, please refer to the Moneris Quick Reference Guide for Gift Card Transactions.
  • Page 15 Notes...
  • Page 16 Neither Moneris or any of its affiliates nor any of our or their respective licensors, licensees, service providers or suppliers warrant or make...

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