Receipts; Processing Receipts From A Transaction; Customer Copy - Moneris Core Countertop V400c Manual

Receipts

Processing receipts from a transaction

Customer copy

The customer has up to 4 options for receiving a receipt: 1 Email, 2 Text, 3 Print, and 4 None, depending on how
you have set up the receipt options. For all receipt settings, refer to "Receipt settings" in the Moneris Core®
Countertop V400c Setting up Your Software guide available at moneris.com/support-v400c.
Note: Even if you have the optional external PIN pad, the receipt output selection will still be displayed on the
terminal, so the merchant will need to ask the cardholder how they would like their receipt.
Customer Merchant action (Card Present)
option
1 Email No action required.
Moneris does not store the customer's email
address. This means the customer will have to
enter their email address on the terminal each
time they wish to receive a receipt by email.
2 Text
No action required.
Moneris does not store the customer's cell
phone number. This means the customer will
have to enter their cell phone number on the
terminal each time they wish to receive a
receipt by text.
3 Print The customer copy of the receipt will print on
the terminal, followed by a 3-second pause
which you can change. The pause allows you
time to tear off the receipt before the
merchant copy begins printing.
Give the customer copy to the customer, but
note:
If a merchant signature line is printed, sign

this copy before giving it to the customer.
4 None No action required.
Moneris Core® V400c: Using your Terminal
Merchant action (Card Not Present)
Enter the cardholder's email address using the
on-screen keyboard.
Moneris does not store the customer's email
address. This means you will have to enter
their email address each time they wish to
receive a receipt by email when a card not
present transaction is performed.
Enter the cardholder's SMS number using the
on-screen keypad.
Moneris does not store the customer's cell
phone number. This means you will have to
enter their cell phone number each time they
wish to receive a receipt by text when a card
not present transaction is performed.
The customer copy of the receipt will print on
the terminal, followed by a 3-second pause
which you can change. The pause allows you
time to tear off the receipt before the
merchant copy begins printing.
Attach the receipt to an invoice or other
documentation being given to the cardholder
at a later point.
No action required.
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