Void; Customer Prompts (On The Optional External Pin Pad) - Moneris Core Countertop V400c Manual

Customer prompt
Which currency would
you like your refund in?
Please enter your PIN
How would you like your
receipt?
1 Email, 2 Text, 3 Print,
and 4 None
Please pass the terminal
back to the clerk

Void

Customer prompt
Insert or swipe
Which account would you
like to use?
Please enter your PIN
Please pass terminal back
to clerk

Customer prompts (on the optional external PIN pad)

If your V400c terminal has an external PIN pad, you will conduct all transactions on the terminal. Your customer
will respond to transaction prompts on the external PIN pad.
This table shows, in order of appearance, the prompts that a customer would see on the external PIN pad during
a financial transaction. The prompts will depend on the transaction being processed and on the features you
have enabled.
Moneris Core® V400c: Using your Terminal
Customer action
This screen appears when the Dynamic Currency Conversion feature is
turned on and the customer paid for the original purchase using a foreign
Visa or Mastercard debit or credit card.
The screen displays the refund total in two currencies, Canadian dollars and
the currency of the card, for example:
1 $ N.NN CAD
2 £ N.NN GBP
The customer taps their preferred currency on screen, or presses the
corresponding number on the terminal keypad.
This prompt appears for Refunds only if the customer is using an Interac
debit card or a UnionPay debit card.
The customer enters their PIN, then taps OK on screen. They can also key in
their PIN on the terminal's keypad and then press the green
Note: Please respect the cardholder's privacy, and encourage them to
protect their PIN.
The customer selects a receipt format by tapping one of the options on
screen or by pressing the corresponding number on the keypad. For more
information, refer to Processing receipts from a transaction on page 31.
The customer passes the terminal back to you.
Press the green key continue.
Customer action
The customer inserts or swipes their card. Tap is not allowed.
The customer taps 1 Chequing or 2 Savings, or presses the corresponding
number keys on the keypad.
The customer uses the keypad to enter their PIN, then presses the green
key.
The customer passes the terminal back to you.
Press the green key continue.
key.
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