6. The customer (or merchant acting on the customer's behalf) selects a receipt format (or no receipt) by
tapping one of the options on screen or by pressing the corresponding number on the keypad.
The "Transaction Complete/Please pass terminal back to clerk" prompt appears.
Note: If you have the external PIN pad, the customer will not be prompted to pass the terminal.
7. The customer passes the terminal back to you. Press the green
8. Process any printed receipts (see page 31).
Pre-authorization
Perform a credit card pre-authorization if the final Purchase amount is unknown (for example, car rental or hotel
stay).
1. From the Main menu, tap Transactions, then Pre-Authorized Transactions, then Pre-authorization.
Respond to any security prompts (see page 9) that appear.
2. Key in the amount you want to pre-authorize and tap OK.
Respond to any merchant prompts (see page 21) that appear. The terminal may ask for an invoice
number and other information.
3. Pass the terminal to your customer so they can respond to the customer prompts.
Note: If you have the external PIN pad, you will not be prompted to pass the terminal.
4. At the "Insert or swipe" prompt, the customer visually confirms the pre-authorization amount.
5. The customer enters their card on the terminal (or on the external PIN pad, if equipped). Depending on the
type of card, they can insert or swipe it.
Note: Tapping the card is not allowed for pre-authorization.
The customer responds to any additional customer prompts, including prompts related to foreign
exchange and PIN entry among other scenarios (see page 23).
The "Processing your request" message appears.
6. Once the transaction is approved, the "How would you like your receipt?" prompt appears, showing the
customer the options for receiving a receipt: 1 Email, 2 Text, 3 Print, and 4 None.
Note: Even if you have the optional external PIN pad, the receipt output selection will still be displayed on
the terminal, so you will need to ask the cardholder how they would like their receipt.
7. The customer (or the merchant acting on the customer's behalf) selects a receipt format (or no receipt) by
tapping one of the options on screen or by pressing the corresponding number on the keypad.
The "Transaction Complete/Please pass terminal back to clerk" prompt appears.
Note: If you have the external PIN pad, the customer will not be prompted to pass the terminal.
8. The customer passes the terminal back to you. Press the green
9. When "Transaction Approved" appears, tap OK.
10. Process any printed receipts (see page 31).
Moneris Core® V400c: Using your Terminal
key to continue, if needed.
key to continue, if needed.
19
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