Security prompts
You may see various security prompts before you are able to process transactions and access functions. Some
examples include the screen saver (idle screen), the temporary lockcode prompt, the user ID/passcode prompt,
and the Clerk ID prompt.
Review the table below on how to respond to each prompt.
Prompt
Screen saver showing the
date and time (idle
screen)
Enter Temporary Lock
code
Please enter your User ID
and Passcode
Enter Clerk ID
Locking the screen
In order to prevent unauthorized use, Moneris recommends locking the terminal screen when:
your terminal is unattended, for example, when you are away from the cash register area;
your business is closed. Leave the terminal powered on and lock the screen.
To lock the screen:
1. Think of a lock code you will remember (using 4 to 10 digits).
You cannot use 3 or more consecutive numbers (such as 1236) or 3 or more repeating numbers (such as
11125).
2. On the Main menu, tap Screen Lock.
The "Please enter a temporary lock code for this device" prompt appears.
3. Enter the lock code you determined in step 1, then tap OK.
The screen is locked.
To unlock the screen:
enter the same lock code you used to lock the screen, or
enter your user ID and passcode.
Moneris Core® V400c: Using your Terminal
Action
The application has timed out.
Tap the screen or press any key to continue.
This screen appears if you locked the terminal using a temporary lock code.
To unlock, enter your temporary lock code.
You can also tap Use a User ID and Passcode instead. See below.
To use protected menus and transactions, you must identify yourself by user
ID and passcode.
1. Tap the User ID field and enter your user ID.
2. Tap the Passcode field and enter your passcode.
3. Tap OK.
Key in your clerk ID, then tap OK. To set up clerk IDs, refer to the Moneris
Core® Countertop V400c Setting up Your Software guide available at
moneris.com/support-v400c.
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