Troubleshooting - SHOWTEC EventDOT 15 Q4 User Manual

EventDOT 15 Q4
4 CH 5 CH 6 CH
4
5
1 3
2 4
3 5
4 6
Note: Make sure that the Master Dimmer channel is open in 5-CH, 6-CH and 9-CH mode in order
to see the light output.
7.

Troubleshooting

This troubleshooting guide contains solutions to problems which can be carried out by an ordinary
person. The device does not contain user-serviceable parts.
Unauthorized modifications to the device will render the warranty void. Such modifications may result in
injuries and material damage.
Refer servicing to instructed or skilled persons. Contact your Highlite International dealer in case the
solution is not described in the table.
Problem
The device does not turn
on
The device responds
erratically
The device does not
appear on the list with
networks
The device does not
respond to the remote
control
Product code: 44011
9 CH Function
4 Built-in Programs
5 Speed
6 Red
7 Green
8 Blue
9 White
Probable cause(s)
The battery is depleted
The device is operating in a
previously selected mode
The device is not in hotspot
mode
The remote control is outside
of the range of the sensor of
the infrared port
The battery of the remote
control is depleted
Value Setting
231–255 Color 33
000–015 No function
016–031 Color jump 1
032–047 Color jump 2
048–063 Color jump 3
064–079 Color jump 4
080–095 Color jump 5
096–111 Color jump 6
112–127 Color jump 7
128–143 Color jump 8
144–159 Color fade 1
160–175 Color fade 2
176–191 Color fade 3
192–207 Color fade 4
208–223 Color fade 5
224–239 Color fade 6
240–255 Color fade 7
000–255 From slow to fast
000–255 From low to high intensity (0–100 %)
000–255 From low to high intensity (0–100 %)
000–255 From low to high intensity (0–100 %)
000–255 From low to high intensity (0–100 %)
Solution
● Recharge the battery. See 4.6.
Charging the battery on page 15
● Reset the device to the factory settings.
See 6.4. Factory Reset on page 19
● Reset the device to the factory settings.
See 6.4. Factory Reset on page 19
● Walk closer to the device or change
the angle at which you point the
remote control to the device. See
6.7. Remote Control on page 23
● Change the battery of the remote
control
40
R 255; G 255; B 255; W 255
R / G / B / W / Y / C / M/ W
Red / Magenta / White
Green / Magenta
R / W / R / B
Blue / White Flash / Red /
White Flash
Magenta / White / Green /
White
Cyan / Amber
Blue / White
Rainbow
R / G / C / B / M / W
R / W / G / W / B / W
R / W / G / W / B / W (slow)
Red / Green / Blue
Green / Magenta
Rainbow (slow)