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Performer Profile Mini MKII 5600K
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
No Light
If the light effect does not operate properly, refer servicing to a technician.
Suspect two potential problem areas as: the power supply and the LEDs.
01) Power supply. Check if the unit is plugged into an appropriate power supply.
02) The LEDs. Return the Performer to your Showtec dealer.
03) If both appear to be O.K., plug the unit in again.
04) If you are unable to determine the cause of the problem, do not open the Performer, as this may
damage the unit and the warranty will become void.
05) Return the device to your Showtec dealer.
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
Problem
Probable cause(s)
No power to the fixture.
One or more
fixtures do not
function at all.
Internal fuse blown.
Fixture is too hot.
No light or LEDs
LEDs damaged.
cut out
intermittently.
The power supply settings do not
match local AC voltage and
frequency.
Ordercode: 33091
Solution
●
Check if power is switched on
and cables are plugged in.
●
Return the device to your local
Showtec dealer.
●
Allow the fixture to cool down.
●
Turn up the air conditioning.
●
Disconnect the fixture and return
it to your dealer.
●
Disconnect fixture. Check settings
and correct if necessary.
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