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7.
Troubleshooting
This troubleshooting guide contains solutions to problems which can be carried out by an ordinary person. The
device does not contain user-serviceable parts.
Unauthorized modifications to the device will render the warranty void. Such modifications may result in injuries
and material damage.
Refer servicing to instructed or skilled persons. Contact your Highlite International dealer in case the solution is
not described in the table.
Problem
The device does not
function at all
The device responds
erratically
The device does not
respond to DMX control
The device responds
erratically to DMX control
No light or LEDs cut out
intermittently
c
Probable cause(s)
No power to the device
Internal fuse is blown
The factory settings of the
device are changed
The controller is not connected
The signal is reversed. The 5-pin
DMX OUT of the controller does
not match the DMX IN of the
device
The controller is defective
Connections are defective
The data link is not terminated
with a 120 Ω termination plug
Incorrect addressing
In case of a setup with multiple
devices, one of the devices is
defective and disturbs data
transmission on the link
LEDs are damaged
The input power parameters of
the device do not match the
local AC voltage and
frequency
Solution
•
•
Make sure that the device is connected to
power supply and the cables are plugged
in
•
•
Disconnect the device and contact your
Highlite International dealer
•
•
Reset the parameters of the device to the
default factory settings (see
Reset
on page 32)
•
•
Connect the controller
•
•
Install a phase-reversing cable between
the controller and the device
•
•
Try using another controller
•
•
Examine connections and cables. Correct
defective connections. Repair or replace
damaged cables
•
•
Insert a termination plug in the DMX OUT
connector of the last device on the link
•
•
Make sure that the address settings are
correct
•
•
To find out the defective device, bypass
one device at a time until normal
operation is restored
•
•
Disconnect the device and contact your
Highlite International dealer
•
•
Disconnect the device. Make sure that the
local current, voltage and frequency
match the input voltage, current and
frequency specified on the information
label on the device
39
Stage Blinder FLEX Blaze
6.6.7.9. Factory
Product code: 30785
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