Operator's Manual
12. Faults
When the instrument is not operating correctly, a fault message will alert the user. Faults can occur anytime whether an assay
is in progress or not. If a fault occurs outside of an assay, an alert will pop-up on the screen. Refer to the "Technical FAQs"
section on ankom.com or call ANKOM Technology.
If a fault is triggered inside of a method, there can be multiple different outcomes:
•
The user is alerted, and the method will continue with the assay. No user action required.
•
The user is alerted, and user action is required. Follow screen prompts to troubleshoot and press "CONTINUE." If the fault
occurs again, refer to the "Technical FAQs" section on www.ankom.com or call ANKOM Technology.
•
The user is alerted, and the instrument automatically aborts the run for safety reasons. The user will be asked whether
they want to drain the content of the vessels to waste or not. Refer to the "Technical FAQs" section on www.ankom.com
or call ANKOM Technology.
pg. 42
Rev 1/22/2021
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